B2B Partnerships Operations Manager
Join our Movement and Champion Restaurant Culture!
At TheFork we believe that the best things in life happen around the table.
As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world's favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.
We're part of the Tripadvisor Group and proud to be building a diverse, people-first culture where "respect", "ownership", "growth" and "better together" values thrive.
If you're passionate about food, technology, and making a real impact, your seat at the table is ready.
What you will do:
TheFork works with a wide range of partners to expand its value proposition and address key restaurant needs (technology, marketing, payments, and financing). As Partnerships Operations Manager, you will own partnership operations and drive their strategic expansion to maximize business impact.
Existing Partnership Management: Own day-to-day operations and internal coordination, grow existing partnerships, scale operations, and monitor performance metrics.
Partnership Expansion: Identify and assess new partnership opportunities, source and onboard new partners, and structure commercial deals while managing contract negotiations.
Project Management: Lead key strategic initiatives from scoping and timelines to execution, coordinating cross-functional stakeholders (Sales, Ops, Product, Tech, Legal, Finance) to drive alignment and impact.
Who you are:
You Must Meet These Critical Qualifications:
- 3-5 years of professional experience in a similar role or sector.
- Proven ability to negotiate and structure commercial partnerships (experience in procurement, strategic sourcing, business development, or partner/vendor management).
- Strong track record of leading cross-functional initiatives from scoping and planning to execution and rollout.
- Excellent stakeholder management and communication skills.
- Hands-on, execution-focused mindset with strong ownership.
- Fluency in English.
You Can Impress With These Additions:
- Fluency in French and/or Spanish and/or Italian.
- Experience in a tech or marketplace environment.
- Curious, growth-oriented mindset with a strong desire to learn and evolve alongside the business.
- Genuine interest in the food and restaurant industry.
What we offer you:
An awesome team
A permanent contract
Flexible working environment (2 days home office per week + up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)
Competitive fixed salary and bonus
Lunch vouchers available for each working day (because yes, we like to try our best restaurants)
International teams and a multicultural environment spanning 10 offices across Europe
Highly inclusive working environment
Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc
Continuous learning and development programs
Free access to the Calm app to help you build resilience wherever you are in your mental health journey
Dedicated parental leave and caregiver leave policies (12 weeks fully paid)
A program dedicated to helping you have the best work/life balance
Health insurance fully covered by the company
Life & Disability Insurance at no cost to the employee
Amazing offices with dining, a coffee point on each floor, and leisure area
Team building events
All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.
We believe that we are better together, and we welcome you for who you are. We endeavor to ensure that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.
TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application, interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to [email protected]. Our HR team will review the request and respond accordingly.
#LL-MA1