{"id":2348593,"url":"https://alion.io/job/triptease-temp-credit-controller-hybridremote","title":"Temp Credit Controller Hybrid/Remote","company":{"id":172496,"name":"Triptease","domain":"triptease.com","url":"https://alion.io/company/triptease","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Finance","role_family":"Finance","seniority":null,"employment_type":"contractor","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":["GB"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":46000,"max_usd":108000,"period":"year","method":"role_country_seniority_unknown","sample_n":505},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Sheets","optional":false},{"name":"Xero","optional":false}],"status":"live","first_seen_at":"2026-10-12T13:16:20Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-17T03:21:57Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Accounts Receivable Assistant (Temporary, 2-3 months)\nA hands-on AR temp to collect cash, clean the sales ledgers across three regions and get the data migration-ready before the December cutover.\nAbout the role\nTriptease is a hotel technology company helping independent hotels and groups drive more direct bookings. We invoice customers worldwide through three regional entities, each with its own ledger and multiple currencies.\nWe are moving to a new finance system in December. Before then, we want our sales ledgers clean, reconciled and accurate, so we migrate good data and start the new year strong. This assignment combines day-to-day credit control with a focused ledger clean-up, working alongside our Credit Control team.\nKey responsibilities\nCash collection\nChase overdue invoices across EMEA, NORAM and APAC by email and phone, prioritising the oldest and largest balances\nManage dunning sequences and customer correspondence in Upflow\nResolve queries and disputes with Customer Success, Billing and Sales to unblock payment\nEscalate payment plans and high-risk accounts to your line manager\nLedger clean-up and reconciliation\nCarry out customer account reconciliations, matching receipts, invoices and credit notes\nReallocate unapplied cash, debits and credits to the correct invoices, customers and entities\nInvestigate and resolve credit balances: apply, refund or write back as approved\nIdentify duplicate, incorrect or stale customer records and transactions, and correct them in Xero\nClear unreconciled items and suspense balances relating to receivables\nMigration readiness\nCleanse customer master data (legal names, billing contacts, addresses, currencies, payment terms)\nWork with the Finance team to validate opening AR balances for migration to the new system\nFlag process gaps and data issues so they are fixed at source, not carried forward\nReporting\nProvide weekly updates on collections, cleared items and outstanding issues\nWhat success looks like by December\nBy the December migration, the ledgers are clean, overdue debt is materially lower and the team goes into the new system with data it trusts.\nWeeks 1: Up and running on Xero and Upflow across all three entities; priority accounts and problem areas identified with line manager.\nWeeks 2-6: Collections underway on the oldest balances; reconciliations and reallocations progressing entity by entity; credit balances reduced.\nWeeks 7-10+: Customer data cleansed, opening balances validated and signed off for migration; handover notes in place for the team.\nRequirements\nEssential\nProven credit control or accounts receivable experience, ideally in a B2B SaaS or subscription business\nHands-on Xero experience, including allocations, credit notes and account reconciliations\nConfident chasing customers by phone and email, firmly and professionally\nExperience managing multi-currency ledgers across several entities\nGood Excel or Google Sheets skills (lookups, pivots, reconciliations)\nHigh attention to detail and a methodical approach to cleaning up historic data\nAble to start immediately and work independently with minimal handholding\nDesirable\nExperience with Upflow or a similar credit control tool","description_format":"text","description_chars":3193,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Travel Technology"],"lifecycle":[{"event":"open","at":"2026-10-12T13:16:20Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Senior or Specialist Worker, Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Business Mobility: Senior or Specialist Worker; 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