{"id":3186004,"url":"https://alion.io/job/trisura-business-analyst-manager","title":"Business Analyst Manager","company":{"id":2236622,"name":"Trisura","domain":"trisura.com","url":"https://alion.io/company/trisura-com","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Toronto, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":61000,"max_usd":105000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":161},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Confluence","optional":false},{"name":"Jira","optional":false},{"name":"Scrum","optional":true}],"status":"live","first_seen_at":"2026-10-23T04:00:00Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-11-05T09:52:38Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"We are currently seeking a qualified individual to join our dynamic, forward-thinking team of Enterprise PMO professionals in our Toronto office. \n\nBUSINESS ANALYST MANAGER \nTORONTO\n\nTrisura is seeking a Business Analyst Manager to lead and grow our Business Analyst function within the Enterprise PMO. This role is responsible for setting the standard for requirements gathering, documentation, and delivery discipline across our highest priority initiatives, while directly managing the people who do that work. \n\nThe position partners closely with Project Managers, Business Technology Leads, and IT leadership to ensure BA capacity is allocated against real priorities and that requirements quality holds steady regardless of who is assigned. This is a player coach role: you will manage a team day to day while staying close enough to the work to step into complex stakeholder situations directly.\n\nKey Responsibilities\nLeadership & People Management\nLead and develop a team of Business Analysts, including workload distribution, coaching, and career growth planning.\nConduct formal performance reviews and development conversations, including goal setting, mid year check ins, annual ratings, and documented improvement plans when needed.\nOwn people decisions for the team: hiring, compensation recommendations, promotion cases, and performance management.\nIdentify skill gaps across the team and build training plans, including where BAs need to grow into more technical or more strategic work.\n\nBA Standards & Delivery Oversight\nSet and enforce consistent BA standards across requirements gathering, documentation, process mapping, and stakeholder facilitation.\nReview and approve key BA deliverables, business requirements documents, process maps, and acceptance criteria, before they move downstream.\nOwn BA involvement in SDLC and intake processes, ensuring requirements work plugs cleanly into governance and delivery checkpoints.\nAct as the escalation point when BA work stalls due to unclear ownership, conflicting stakeholder input, or scope ambiguity.\nApply process improvement methodologies (Lean, Six Sigma, BPM, Value Stream Mapping) to identify inefficiencies and control gaps in BA workflows and deliverables.\nSupport intake, prioritization, and scope definition processes for incoming work.\nFacilitate executive-level status reporting and decision support on BA work streams.\n\nCross-Functional Partnership\nPartner with PMs, BTLs, and IT leadership to ensure BA capacity is allocated against real priorities.\nRepresent the BA function in portfolio and governance discussions, giving leadership honest visibility into capacity, risk, and requirements quality.\nStay hands on with complex or politically sensitive initiatives where direct BA involvement is the fastest path to clarity.\nPartner with Legal, Compliance, and Procurement on vendor and platform governance where BA involvement is required, including evaluating vendor performance and integration effectiveness.\n\nRequired Qualifications\nEducation & Experience\nBachelor's degree in Business, Information Systems, or a related field.\nMinimum 5 years in a formal leadership role, with direct accountability for performance management, hiring, and development.\n8 or more years of business analysis experience.\nExperience operating inside a PMO or similar governance structure, with a clear understanding of how BA work connects to intake, SDLC, and delivery.\n\nCore Competencies\nProven ability to manage people, not just manage work, including coaching, holding people accountable, delivering a tough rating, and having hard conversations without avoiding them.\nStrong command of BA fundamentals: requirements elicitation, process mapping, stakeholder facilitation, acceptance criteria, and documentation standards.\nComfortable translating between technical teams and business stakeholders without losing accuracy on either side.\nA bias toward clarity over comfort; you would rather name an ambiguous requirement early than let it surface as a problem in UAT.\nWorking knowledge of process improvement methodologies (Lean, Six Sigma, BPM, Value Stream Mapping).\nRisk management and internal control awareness.\n\nTechnical & Systems Skills\nExperience with Jira, Confluence, or comparable tools for requirements tracking and documentation.\nUnderstanding of SDLC and hybrid delivery models.\nAdvanced documentation and process mapping capabilities.\n\nPreferred Qualifications\nPrior work experience in insurance, financial services, or other regulated industries.\nProfessional certifications (PMP, CBAP, Scrum, or equivalent).\nFamiliarity with policy administration, claims, underwriting, or financial reporting systems.\nExperience supporting internal or external audits.\nExposure to automation, RPA, or AI-enabled platforms.\n\nLocation:\nDowntown Toronto – Hybrid\n\nSalary:\nThe maximum potential base salary for this position is $150,000.\n\nThis salary range reflects the expected base compensation for the role across Canada. Actual compensation will be determined based on factors such as experience, qualifications, and scope of responsibilities. Trisura provides this range in good faith in accordance with applicable legislation.\n\nThis position is for an existing, currently vacant position.\n\n#LI-Hybrid","description_format":"text","description_chars":5271,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":5,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Property & Casualty Insurance"],"lifecycle":[{"event":"open","at":"2026-10-23T23:45:43Z"}],"visa":[],"liveness":{"score":77,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":0.9,"age_days":13,"expected_fill_days":23,"reasons":["conf:1","win:mid"],"computed_at":"2026-11-05T05:54:30Z"},"pay":null,"html_url":"https://alion.io/job/trisura-business-analyst-manager","json_url":"https://alion.io/job/trisura-business-analyst-manager.json","meta":{"generated_at":"2026-11-05T13:19:54Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17200,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2236622},"rest":"https://alion.io/mcp/rest/get_company?id=2236622"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftrisura-business-analyst-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftrisura-business-analyst-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftrisura-business-analyst-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/trisura-business-analyst-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftrisura-business-analyst-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3186004}},{"tool":"search_jobs","arguments":{"company":"trisura.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3186004},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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