{"id":784272,"url":"https://alion.io/job/triviumco-appointment-setter","title":"Appointment Setter","company":{"id":686993,"name":"Triviumco","domain":"triviumco.com","url":"https://alion.io/company/triviumco","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":94,"open_postings":4,"ghost_share":0,"stale_share":0.25,"repost_share":0,"time_to_fill_p50_days":50,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":{"label":"UTC-8 – UTC-5","utc_offset_min":-8,"utc_offset_max":-5},"hiring_geo_confidence":"inferred","locations":["Miami, United States","New York, United States","Orlando, United States","Toronto, Canada"],"countries":["US","CA"],"hiring_countries":["US","CA"],"hiring_countries_total":2,"salary":{"min":2000,"max":3000,"currency":"USD","period":"month","gross":null,"usd_annual":36000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Voice Agents","optional":true}],"status":"live","first_seen_at":"2026-07-02T00:00:00Z","employer_posted_date":"2026-07-02","last_verified_at":"2026-10-23T07:33:05Z","board_verified":true,"closed_at":null,"days_open":113,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":113},"description":"Patient Care Coordinator & Appointment Setter\nMEDICAL AESTHETICS | REMOTE\nPosition: Patient Care Coordinator & Appointment Setter\nLocation: Remote. International strongly preferred (Latin America: Colombia, Argentina, Costa Rica, Mexico, and similar). US-based candidates considered.\nType: Independent Contractor, full-time\nCompensation: Base $2,000 to $3,000 USD/month depending on experience, plus $25 per booked-and-attended appointment\nSchedule: Monday to Friday, U.S. business hours (EST/CST aligned), with staggered weekend coverage rotation\nTrial Period: 30-day paid trial\nOpenings: Multiple\nABOUT THE ROLE\nWe help leading medical spas across the United States grow through paid advertising, AI automation, and patient acquisition systems. Our marketing generates hundreds of qualified patients every day who are interested in treatments like Botox, fillers, weight loss, and more.\nYou are the friendly voice these patients hear first. Your job is to turn their interest into a booked, attended consultation, quickly, warmly, and consistently.\nWe are currently serving 13 clients and scaling to 50 within 60 days. This is a ground-floor seat on a team in rapid growth mode, and top performers will have room to move into team lead and management roles.\nYou are not cold calling strangers. Every person you contact already raised their hand: they clicked an ad, filled out a form, and asked about a treatment. Our current pain point is inconsistency. We need people who are skilled AND reliable, people who show up every single day ready to perform.\nWHAT YOU'LL DO\nHigh-Volume Outbound Calling\nMake 300+ dials per day using a power dialer system\nContact new leads within 5 minutes of submission (speed to lead is the top priority)\nRespond to new Facebook and Instagram leads as they come in\nCycle through older uncontacted leads after clearing all fresh leads\nManage leads for up to 3 clients at once\nAppointment Booking\nBook qualified consultations for med spa and aesthetics clients\nAnswer common treatment questions with confidence\nHandle objections professionally and warmly\nConfirm appointments by text and call, and keep no-show rates low\nTarget 40+ booked appointments per client per month\nLead Management\nWork company-generated leads, no cold prospecting required\nPrioritize leads by recency and engagement level\nReactivate previous and dormant leads\nFollow structured call scripts while sounding natural, never robotic\nTrack and report daily KPIs (dials, contacts, appointments booked) in GoHighLevel (GHL)\nTREATMENTS YOU'LL DISCUSS\nBotox, Dysport, Xeomin, lip filler, facial filler, facial balancing, Radiesse, Sculptra, bio-stimulators, PRP, microneedling, weight loss (GLP-1), IV therapy, chemical peels, facial lasers, laser hair removal, skin tightening, and hormone therapy.\nYou don't need to be a provider. You simply need enough hands-on experience to confidently answer common patient questions.\nWHO YOU ARE\nYou genuinely enjoy talking with patients about beauty, confidence, and self-care. You know how to make someone feel comfortable without sounding scripted. You build trust quickly, you stay organized, you love the follow-up, and you hate letting a potential patient slip through the cracks.\nYOUR FIRST 30 DAYS (TRIAL PERIOD)\nThis role begins with a paid 30-day trial. It is how we both confirm the fit. During the trial you will:\nLearn the power dialer, GHL platform, and call scripts\nUnderstand each client's practice, services, and ideal patient\nDemonstrate speed-to-lead discipline (5-minute response time)\nRamp to full dial volume (300+ dials per day) by the end of the trial\nBegin booking appointments and tracking your daily KPIs\nShow up on time, every shift\nPassing the trial: consistent reliability, speed-to-lead discipline, full dial volume, and a steady flow of booked appointments earn you an ongoing contract.\nAfter the Trial\nManage up to 2 client accounts, growing to 3 based on performance\nHit 40+ booked appointments per client per month\nMaintain reliability: zero unexcused absences, on time every shift\nGrow your earnings through bonus performance\nTHE KIND OF PERSON WHO THRIVES HERE\nThis is not a role where you make cold calls to uninterested strangers. Every lead already raised their hand. Your job is to be fast, warm, and helpful.\nThe people who succeed here care about connecting with patients and show up consistently. If you are skilled but unreliable, this is not the right fit. If you are dependable, high-energy, and you know what it feels like to walk into a med spa, we want to hear from you.\nRequirements\nREQUIREMENTS (YOU MUST HAVE)\nMedical Aesthetic Experience\nMinimum one year working inside a:\nMedical Spa\nCosmetic Dermatology clinic\nPlastic Surgery office\nAesthetic Clinic\nCosmetic Dental office\nWeight Loss clinic\nWomen's Health clinic\nConcierge Medical practice\nIf you have never worked around aesthetic treatments, this position probably is not the right fit.\nFluent English\nYou must sound natural speaking with American patients. A neutral, highly understandable accent is required, along with strong communication skills.\nPerformance & Reliability\nComfortable making 300+ dials per day in a fast-paced environment\nReliable and consistent. Showing up on time, every shift, is non-negotiable\nSelf-motivated and able to work independently from a home office\nTech\nFamiliarity with GoHighLevel (GHL) or a similar CRM or power dialer (HubSpot, Salesforce, Close, RingCentral, Dialpad, Five9, CallTools)\nYour own laptop\nStable high-speed internet (speed test required, see application)\nAvailability\nMonday to Friday, U.S. business hours, EST/CST aligned\nWilling to cover staggered weekend shifts (see Schedule)\nNICE TO HAVE\nBilingual (Spanish). We serve practices in Miami and Houston with Spanish-speaking patients\nExperience with CloseBot, AI chat systems, or high-volume lead follow-up\nFamiliarity with appointment-setting metrics and KPI tracking\nPrevious experience with marketing agencies or lead generation companies\nSCHEDULE\nCore Hours: 9:00 AM to 5:00 PM EST, 5 days per week (40 hours)\nWeekend Coverage: approximately 4 hours Saturday plus 4 hours Sunday on a staggered rotation across the team\nRotation Model: some setters work Monday to Friday, others Tuesday to Saturday. Each person gets one to two days off per week\nNote: AI voice agents are being rolled out for off-hours coverage, which may reduce weekend hours over time\nBenefits\nCOMPENSATION & BENEFITS\nBase Salary: $2,000 to $3,000 USD/month, depending on experience\nPerformance Bonus: $25 per patient who books and attends their consultation\nPaid Training\nLeads Provided: all leads are company-generated through paid advertising. You never have to prospect\nGrowth: join a team scaling from 13 to 50 clients, with a clear path to team lead and management roles","description_format":"text","description_chars":6798,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Spanish","level":"All levels","optional":true},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Home office"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"},{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["E-commerce Marketing"],"lifecycle":[{"event":"open","at":"2026-09-12T01:26:29Z"}],"visa":[],"liveness":{"score":14,"band":"cold","label":"Long shot","p_open":1,"p_active":0.503,"p_room":0.28,"age_days":113,"expected_fill_days":50,"reasons":["conf:6","win:tail","crowd:"],"computed_at":"2026-10-23T05:54:15Z"},"pay":{"stated_usd_annual":36000,"is_top_pay":false},"html_url":"https://alion.io/job/triviumco-appointment-setter","json_url":"https://alion.io/job/triviumco-appointment-setter.json","meta":{"generated_at":"2026-10-23T14:06:59Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21104,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":686993},"rest":"https://alion.io/mcp/rest/get_company?id=686993"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftriviumco-appointment-setter"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftriviumco-appointment-setter"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftriviumco-appointment-setter"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/triviumco-appointment-setter\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftriviumco-appointment-setter"}]}