General Manager

The Club at Crested Butte, located in Crested Butte, CO, is pleased to announce an excellent career opportunity for a General Manager! We are seeking a motivated individual who is interested in contributing to a positive experience for our members and guests while continuing to grow their knowledge of golf club operations. As an associate of Troon, you’ll contribute to a global leader in golf and community management.

The Club at Crested Butte, located in the heart of the Colorado Rockies, is seeking an outgoing, energetic General Manager who embraces the mountain lifestyle and enjoys building meaningful relationships with Members and staff. The Club features an exceptional golf course, a private ski-in/ski-out Ski Club, and a variety of fitness, racquet, dining, and recreational amenities. As the visible face of the Club, this hands-on leader will set the standard for exceptional service, lead by example, and oversee daily operations and financial performance. The ideal candidate is personable, confident yet humble, and works closely with Troon and Ownership to bring the Club's vision to life. This position offers the opportunity to lead a premier private club with the support of Troon, a global leader in club management.

Key Responsibilities

• Member Relations: Maintain a visible, approachable presence throughout the Club, building lasting relationships and ensuring an exceptional Member experience.
• Leadership & Staff Development: Lead, mentor, and hold department managers accountable while fostering a positive, service-oriented culture.
• Club Operations: Oversee all departments, ensuring consistent service, operational efficiency, and attention to detail.
• Financial Management: Develop and manage operating and capital budgets, monitor financial performance, and identify opportunities to improve profitability.
• Troon & Ownership Relations: Maintain open communication, align operational priorities with the Club's vision, and provide timely updates and recommendations.
• Strategic Planning: Develop and execute annual business plans, capital improvements, and long-term initiatives.
• Innovation & Technology: Introduce fresh ideas and leverage technology to enhance operations and the Member experience.
• Facilities & Club Standards: Ensure all Club facilities, amenities, and grounds consistently meet the standards of a premier private club.
• Community Engagement: Represent the Club within the Crested Butte community and participate in local activities and events.

Qualifications & Experience

• Private Club Experience: Proven leadership experience at a high-end private club, preferably with a background in Membership, Golf Operations, or Food & Beverage.
• Personality & Professionalism: Outgoing, personable, energetic, and honest, with a confident yet humble leadership style.
• Leadership Skills: Strong ability to motivate teams, make sound decisions, solve problems, and adapt to changing priorities.
• Financial Acumen: Solid understanding of financial statements, budgeting, profitability, and operational performance.
• Technology Proficiency: Comfortable with Microsoft Office, AI, club management systems, and emerging technologies.
• Communication Skills: Excellent interpersonal and communication skills with the ability to work effectively with Members, staff, Troon, and Ownership.
• Active Lifestyle: Genuine enthusiasm for golf, skiing, fitness, and the outdoor recreational opportunities that define Crested Butte.
• Education & Certifications: Bachelor's degree or equivalent experience. PGA/LPGA Class A membership or CMAA certification preferred.

Compensation: $200,000 + Bonus and Benefits

Physical Demands:

• Regularly stands, walks and sits. Occasionally may climb, balances, stoops, kneels, crawls, crouches, tastes or smells. Regularly uses hands to finger, feel or handle, reaches with arms and hands, talks or hears. Occasionally lifts up to 50 pounds.

Environment/Noise:

• Occasionally works in outdoor weather conditions. Noise level is moderate.

Job Knowledge, Skill, and Ability Preferences:

• Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers; the manuals for the equipment the associates may use are in English).

• Knowledge of Microsoft Office applications.

About Troon:

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.