{"id":2866147,"url":"https://alion.io/job/tropic-account-manager","title":"Account Manager","company":{"id":58862,"name":"Tropic","domain":"tropicapp.io","url":"https://alion.io/company/tropic","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Gem","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":80000,"max":120000,"currency":"USD","period":"year","gross":null,"usd_annual":120000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Zendesk","optional":false}],"status":"live","first_seen_at":"2026-10-19T16:22:30Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-24T02:34:40Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Account Manager\nTropic’s AI-powered Procurement Intelligence solutions gives companies like Q2 and Zendesk the insights they need to reduce spend and mitigate risk. With $25B+ in spend data and the backing of tier 1 investors like Insight Partners, Tropic is shaking up the procurement landscape, and the best is yet to come!\nLocation(s)\nFor this position, we are looking to hire someone based in the United States.\nEvery candidate will have at least two video interviews as part of the process before receiving an offer. We don’t run our recruiting process through chat apps.\nAbout the role\nAs an Account Manager, you will be tasked with retaining and growing revenue and will serve as the ultimate internal decision-maker on your accounts. You will also get to function as the tip of the spear for all new product releases, helping with everything from go-to-market strategy to narrative creation.\nOur AM team is a part of the sales team, and we act like it. Weekly training and call reviews, development mindset, a culture of excellence with huge upside for top performers. Our vision is to become the best sales team in all of SaaS, and we’re looking for the next person who can bring us closer to that vision.\nWhat You'll Work On\nRetain and grow existing book of business via renewal, upsell, and cross-sell\nOwn the end-to-end commercial relationship with clients\nDevelop, nurture, and leverage relationships with senior DMs\nServe as the internal champion for our clients to resolve issues as they arise\nServe as the external champion for our CS & CE teams to resolve issues as they arise\nPlay a crucial role in building and improving our service org\nHelp develop go to market strategies for all new product releases\nWho You Are\nYou have 3+ years managing B2B SaaS accounts focused on retention and growth\nThe people closest to you would refer to you as “relentless” \nA sales person to your core. Nothing gets you more excited than bringing someone on to your team via a mix of education, persuasion, and high level execution\nEager to learn - you’re not satisfied with a day unless you feel like you got better\nAn experienced AM who’s eager to learn from the best and hone your craft\nCompensation\nSpecific to pay transparency laws, the annual base salary range for this position is between $80,000 to $120,000 and may also include commission, incentive pay, incentive stock options, and benefits. The final job level and compensation will be determined by various factors, such as a candidate's relevant work experience, years of relevant experience, skills, qualifications, certifications, geographic location, and other business considerations.\nWhat We Offer\n100% medical, dental, & vision coverage for all employees + dependents\nRemote first work environment\nVirtual & in-person meetups\n$1000 annual stipend for WFH, L&D, Wellness\nUnlimited flexible vacation and holiday time off\n14 paid company holidays\n12-week parental leave for all parents\nOnline mental health therapy\nCommuter benefits, FSA, HSA\nAward-winning values and culture\nEquity refresh program\n401k plan","description_format":"text","description_chars":3074,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Equity","Parental leave","Stock options"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Procurement & Spend Management"],"lifecycle":[{"event":"open","at":"2026-10-19T17:42:57Z"}],"visa":[],"liveness":{"score":81,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":0.945,"age_days":3,"expected_fill_days":9,"reasons":["conf:1","win:mid"],"computed_at":"2026-10-23T05:54:15Z"},"pay":{"stated_usd_annual":120000,"is_top_pay":false},"html_url":"https://alion.io/job/tropic-account-manager","json_url":"https://alion.io/job/tropic-account-manager.json","meta":{"generated_at":"2026-10-24T03:34:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5593,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58862},"rest":"https://alion.io/mcp/rest/get_company?id=58862"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftropic-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftropic-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftropic-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/tropic-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftropic-account-manager"}]}