{"id":2957974,"url":"https://alion.io/job/true-north-consult-micro-merchant-supervisor","title":"Micro Merchant Supervisor","company":{"id":3897751,"name":"True North Consult","domain":"truenorthafrica.com","url":"https://alion.io/company/true-north-consult","size_band":"1-10","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kampala, Uganda"],"countries":["UG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":9500,"max_usd":27000,"period":"year","method":null,"sample_n":21788},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-10-20T05:25:25Z","employer_posted_date":null,"last_verified_at":"2026-10-20T05:25:25Z","board_verified":false,"closed_at":null,"days_open":8,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":8},"description":"Job Title: Micro Merchant Supervisor\n\nOrganisation: True North Consult\n\nDuty Station: Kampala, Uganda\n\nAbout Organisation:\n\nTrue North Consult Ltd is a boutique HR Consultancy Firm that offers bespoke HR solutions to selected clients in various sectors and industries across East Africa, with operational offices in Kampala, Nairobi and Kigali.\n\nJob Summary: Manage and support the business BTL Agencies, Franchise Partner, and regional lead staff in the country for all planned segments and interdepartmental activities to grow Micro Merchant pay service market share and enhance achievement of AMCUL’s overall business objectives.\n\nKey Duties and Responsibilities:\n\nTo develop strategies to address, grow micro -Merchant acquisition, usage, and retention through Franchise Partners across the country.\n\nSupervise and monitor of Micro merchant regional lead merchandising on delivery of all the expected KPIs as per the business requirements.\n\nVerify BTL agencies Work completion certificates for accurate invoicing.\n\nProvide Sales & distribution – Franchise Partner with performance reports on all KPIs of Micro Merchant acquisition, Branding, and usage.\n\nEnsure interdepartmental synergies are realized to achieve smooth rollout of Micro Merchant activities across the country especially with IT, Marketing, S & D, Finance, CX and SCM.\n\nDevelop strategies to drive site wise performance on micro-Merchant acquisition.\n\nTrack & evaluate localized campaigns effectiveness across regions\n\nEnsure Micro Merchant Brand visibility across the country & input into Area – specific needs for POS materials.\n\nTracking of Regional lead Micro Merchant KPIs on service delivery and productivity.\n\nEnsure branch shops alignment to support Micro Merchant service delivery.\n\nIdentify Micro Merchant process gaps and implement different strategies to close them\n\nTraining Merchant regional leads and dealer teams on the new MM processes\n\nProvide reports to compute Rewards & Recognition & monthly incentives payable to the Brand Ambassadors and Micro Merchant Leads.\n\nUtilize market research and effective competitor analysis to develop and implement Micro Merchant plan/strategies that will give AMCUL an edge over competition.\n\nTrade visits to monitor & ensure that Regional Micro Merchant leads adhere to the standard operating guidelines.\n\nGather and prepare required information for Marketing budget and business modeling formats, forecasts and KPI’s.\n\nQualifications, Skills and Experience:\n\nEducation & Training\n\n5 years working experience with University Degree in business or sales management; 1-3 years.\n\nShould be having 3- 5 years relevant experience in distribution.\n\nAble to work under high stress with short-term targets and objectives\n\nIT literacy\n\nAble to operate in a performance driven organization\n\nKnowledge of English.\n\nProject management knowledge is an added advantage.\n\nEssential Knowledge\n\nProven exposure in dealers and channel partners management.\n\nExcellent level of knowledge of the Micro Merchant product, Company’s policies, and practices\n\nExcellent understanding of reporting and planning processes.\n\nStrong analytical skills and problem-solving skills; proficient in advanced excel & Access\n\nBusiness acumen\n\nExcellent planning skills\n\nHigh personal standards and goal oriented\n\nExcellent interpersonal skills\n\nExcellent and effective communications skills, both orally and in writing\n\nExcellent presentation skills\n\nVery good interpersonal skills\n\nTeam player\n\nHow to Apply:\n\nTo apply, please send your resume and cover letter to  with subject line Micro Merchant Supervisor by 22nd October 2026 . All applications shall be acknowledged as received but only shortlisted candidates will be contacted. All applicants should share their CV’s and Cover Letters in PDF or MS Word STRICTLY\n\nDeadline: 22nd October 2026\n\nNB: Only shortlisted candidates will be contacted.\n\nFor more of the latest jobs, please visit https://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline\n\nLevel of Education: bachelor degree\n\nWork Hours: 8\n\nExperience in Months: 60","description_format":"text","description_chars":4144,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Recruiting & Staffing"],"lifecycle":[{"event":"open","at":"2026-10-20T22:04:15Z"}],"visa":[],"liveness":{"score":76,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.807,"p_room":0.945,"age_days":8,"expected_fill_days":20,"reasons":["seen:8","win:mid"],"computed_at":"2026-10-28T05:59:10Z"},"pay":null,"html_url":"https://alion.io/job/true-north-consult-micro-merchant-supervisor","json_url":"https://alion.io/job/true-north-consult-micro-merchant-supervisor.json","meta":{"generated_at":"2026-10-28T23:28:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":32117,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3897751},"rest":"https://alion.io/mcp/rest/get_company?id=3897751"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftrue-north-consult-micro-merchant-supervisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftrue-north-consult-micro-merchant-supervisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftrue-north-consult-micro-merchant-supervisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/true-north-consult-micro-merchant-supervisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftrue-north-consult-micro-merchant-supervisor"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2957974}},{"tool":"search_jobs","arguments":{"company":"truenorthafrica.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2957974},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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