{"id":3628512,"url":"https://alion.io/job/true-talent-solutions-partners-engineering-manager-agents-3","title":"Engineering Manager, Agents","company":{"id":4415660,"name":"True Talent Solutions Partners","domain":"truetalentsolutionspartners.com","url":"https://alion.io/company/true-talent-solutions-partners","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Leadership","role_family":"Leadership","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":300000,"max":360000,"currency":"USD","period":"year","gross":null,"usd_annual":360000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Python","optional":false},{"name":"TypeScript","optional":false},{"name":"Agentic Workflows","optional":true},{"name":"LLM","optional":true},{"name":"Multimodal AI","optional":true}],"status":"closed","first_seen_at":"2026-11-02T18:08:29Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-06T19:16:51Z","board_verified":false,"closed_at":"2026-11-06T19:16:51Z","days_open":4,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":4},"description":"About the Role\nLead a team building and deploying AI agents for customer support at an AI-powered customer experience company. You will work closely with customers and internal product, design, and research teams to deliver reliable solutions and help shape the agent platform.\nWhat You'll Do\nLead and grow a team of engineers building AI agents for complex customer interactions.\n\nPartner with enterprise customers to understand operational challenges and develop scalable solutions.\n\nGuide agent deployments from initial implementation through ongoing iteration and optimization.\n\nWork with product, design, and research to identify common customer needs and inform platform development.\n\nHelp set technical strategy and maintain a high bar for engineering quality, ownership, and delivery.\n\nMentor engineers through technical guidance, feedback, and career development.\n\nWhat We're Looking For\nAt least 5 years of software engineering experience, including at least 1 year managing or leading engineers.\n\nExperience as a backend or product engineer, building customer-facing products or complex distributed systems.\n\nProficiency in Python, with production experience using TypeScript and asynchronous programming.\n\nComfort investigating system failures across complex technology stacks.\n\nStrong communication skills and experience working directly with enterprise customers.\n\nExperience with LLM applications, agentic workflows, or multimodal models is a plus.\n\nCompensation & Benefits\nBase salary is $300,000 to $360,000 annually. 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