{"id":3723164,"url":"https://alion.io/job/truecar-senior-program-manager-trade","title":"Senior Program Manager, Trade","company":{"id":179683,"name":"TrueCar","domain":"truecar.com","url":"https://alion.io/company/truecar","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Rippling","truth_index":null},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Santa Monica, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"AI Agents","optional":false},{"name":"Asana","optional":false},{"name":"Claude","optional":false},{"name":"Google Workspace","optional":false},{"name":"SQL","optional":false},{"name":"Tableau","optional":false}],"status":"live","first_seen_at":"2026-11-03T23:32:59Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-07T14:51:14Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Who We Are\nTRUECar is a leading digital automotive platform that uses technology to help car buyers save time and money through a nationwide network of Certified Dealers. Founded in 2005 by Scott Painter, TRUECar was built on the belief that serving membership and affinity organizations central to the car-buying process, including lenders, insurers, and dealers, enables a more valuable auto-buying experience for new and used vehicles. As part of its platform, TRUECar powers auto-buying programs for over 250 leading brands, including Sam's Club, AAA, and more than 100 credit unions.\nWe are seeking talented individuals who are energized by our commitment to save consumers time and money. We’ve stripped away typical corporate \"bloat\" to build a culture rooted in high performance and accountability for results. As a member of the TRUECar Crew, you can have a real & direct impact on our success as we continue to evolve the car buying experience. If this energizes you, apply today!\nYour TRUECar Experience\nAt TRUECar, we offer our Crew members the flexibility to split their work time between home and the office. While many days are remote, we expect our Crew to show up for the moments that matter-gathering in person when a project needs that extra collaborative spark because nothing replaces the energy of solving big problems in the same room. We provide you with comfortable shared workspaces in our Santa Monica headquarters office and other regional locations and equip you with a professional home office setup along with monthly reimbursements for your essentials, like phone and internet.\nAs a TRUECar Crew member, you will receive excellent benefits and perks that include, but are not limited to, 100% employer-paid health, vision, and dental premiums; a 401(k) plan with company contributions; a wellness reimbursement account; and learning & development reimbursement opportunities. We also understand the importance of recharging, so we offer flexible PTO for exempt TRUECar Crew Members and a generous PTO accrual policy for non-exempt TRUECar Crew Members, in addition to 14 company-paid holidays and 2 floating holidays. In short, we care deeply about our Crew Members and have designed employee-centric programs that reflect this.\nAt TRUECar, we believe in the power of diversity to create a deeper understanding of our consumers and partners, driving innovation in our products. We welcome a workforce that reflects the diversity of car-buying consumers and encourage everyone interested in our mission to apply. We do not discriminate on the basis of race, gender, religion, sexual orientation, age, or any other characteristic protected by applicable law. We will consider qualified applicants with arrest and conviction records in accordance with applicable law. Additionally, TRUECar will provide reasonable accommodations for qualified individuals with disabilities.\nTRUECar does not accept unsolicited agency submissions.\nIf you are based in California, we encourage you to read this important information for California residents, linkedhere.\nThe Opportunity:\nTRUECar is building TRUECar Trade, a new business line that helps people sell or trade in their car at a fair, transparent price. We're hiring a Senior Program Manager to run the operating system for this team. Reporting to the SVP of Trade, you'll own the program plan, the gates that decide when we scale, and the weekly rhythm that keeps Product, Engineering, Operations, Dealer Sales, Legal, Finance and Analytics working on the same priorities. You'll also set up an agentic team to track status, prepare readouts, audit and flag risks, so the people on the team can spend their time on building and decisioning.\nHow you'll drive TRUECar's success:\nOwn the integrated program plan for TRUECar Trade across its three build priorities, in order: vehicle condition capture, the dealer buyer network, and a frictionless transaction.\nRun pilot launches in new markets from readiness checklist through go-live, including dealer onboarding, operations staffing, support coverage and launch-day coordination.\nManage the stage gates that decide when Trade expands: define exit criteria with Finance and the Exec committee, track progress against them weekly, and prepare the evidence for each gate review.\nRun the weekly operating rhythm, including status reviews, the KPI scorecard, and executive readouts that say where we are, what changed and what we need.\nKeep the decision log and the RAID register (risks, assumptions, issues, dependencies) current, with a named owner and due date on every open item, and escalate early when a date or a metric is at risk.\nCoordinate Trade's dependencies on shared teams, including Engineering, Data Science, Dealer Sales, Marketing, Support, Legal and Finance, and on partners such as lenders, credit unions, affinity organizations and logistics providers.\nPartner with Legal and Compliance to setup and operate in conjunction with the requirements.\nBuild and manage agentic workforce to supplement and accelerate all work functions of the teams.\nBuild and maintain the program dashboard so anyone on the team can see milestones, owners, health and outcomes without asking.\nMeasure outcomes over activity: tie every workstream to a metric, and report results after each launch.\nFind gaps in process, tooling or staffing as the business grows and propose efficient solutions to increase speed and achievement.\nYour Expertise:\n4+ years of progressively responsible program or project management experience, including at least one zero-to-one launch of a new product, business line or marketplace.\nProven ability to lead cross-functional programs that span technology, operations and commercial teams, with executive stakeholders.\nTrack record of setting up operating cadences, stage gates and KPI scorecards that leaders use to make decisions.\nDemonstrated experience using AI tools (such as Claude) to accelerate planning, analysis, drafting and status reporting, and experience building or running AI agents or automated workflows that a team relies on.\nEffective written and verbal communication with all levels of the organization, including one-page readouts that lead with the answer.\nStrong analytical skills, and comfort building trackers and dashboards and pulling your own data.\nComfort with ambiguity and a startup pace: you can make a plan with incomplete information, keep it current, and change it when the facts change.\nStrong capability in TRUECar preferred tools and productivity suites (Google Workspace, Asana, Tableau, Claude, etc.).\nUp to 20% travel, including pilot market launches.\nAutomotive industry experience strongly preferred, especially in remarketing, wholesale, used-vehicle acquisition, dealer operations or automotive marketplaces.\nBonus: working familiarity with SQL or Amplitude; 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