{"id":2531500,"url":"https://alion.io/job/truecomp-it-administrator","title":"IT Administrator","company":{"id":3861040,"name":"TrueComp","domain":"truecomp.com","url":"https://alion.io/company/truecomp","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Rippling","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":100000,"max_usd":225000,"period":"year","method":"role_country_seniority_unknown","sample_n":3560},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Amazon CloudWatch","optional":false},{"name":"Amazon EC2","optional":false},{"name":"Amazon S3","optional":false},{"name":"AWS","optional":false},{"name":"DNS","optional":false},{"name":"IAM","optional":false},{"name":"Jira","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"PowerShell","optional":false},{"name":"Python","optional":false},{"name":"SOC 2","optional":false},{"name":"Tool Use","optional":false}],"status":"live","first_seen_at":"2026-10-09T19:07:38Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-14T23:32:31Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Who We Are\nTrueComp partners with over 1,000 public sector agencies to modernize workforce planning, compensation, and benefits analysis. Its intuitive platform and expert consulting empower HR and finance leaders with transparency, efficiency, and equity to make smarter decisions in recruitment, retention, and budgeting. TrueComp provides instant and actionable insights to help government organizations attract top talent, optimize labor strategies, and achieve long-term fiscal sustainability. Dedicated to simplifying workforce challenges, TrueComp’s solutions enable data-driven decisions that improve organizational performance and drive meaningful outcomes. TrueComp was recognized among the Top 100 Government Services companies on the 2024 Inc. 5000.\nAbout the role\nThe IT Administrator keeps TrueComp running internally. That means the systems our team works in every day, the identities and access behind them, the devices in people's hands, and the security posture our customers ask us about.\nWe are a 30-person company serving public agencies. Cities, counties, and special districts hold their vendors to a higher security standard than a typical SaaS buyer. Security questionnaires, access reviews, and evidence requests are a regular part of this job, not an annual fire drill.\nThis role also supports our AWS environment alongside the Chief Operations Officer, who retains ownership of the cloud infrastructure. You will not architect it, but you will be in it.\nThis is internal IT. Customer-facing product support belongs to our Onboarding Specialist. You support the people who work here. This role reports to the Chief Operations Officer.\nWhat you'll do\nIdentity and Access\nManage user provisioning and deprovisioning across every system we run, with same-day turnaround on departures.\nAdminister Microsoft 365, Entra ID, and single sign-on, including MFA enforcement and conditional access policies.\nRun periodic access reviews across our application stack and document the results.\nMaintain accurate records of who has access to what, including administrative and privileged accounts.\nExecute access changes against COO approval. You run provisioning, changes, and removal. Approval for privileged and administrative access stays with the COO.\nSystems and Infrastructure\nAdminister our SaaS stack, including Microsoft 365, Salesforce, Salesloft, HubSpot, Zendesk, and Jira.\nSupport our AWS environment alongside the COO - account and IAM hygiene, monitoring and alerting, cost visibility, and routine operational tasks.\nManage DNS, domains, and certificates.\nOwn backup, recovery, and business continuity for internal systems, including testing restores rather than assuming they work.\nEndpoint and Employee Support\nProcure, configure, deploy, and track laptops and mobile devices across a fully remote team.\nRun endpoint management and patching so our fleet stays current without anyone chasing it.\nHandle day-to-day internal support requests with a response standard people can count on.\nOwn IT onboarding and offboarding so a new hire is productive on day one and a departure is closed out the same day.\nRecover, wipe, and document the disposal of devices when people leave. A laptop that never comes back is both an asset loss and a data exposure.\nSecurity and Compliance\nSupport our security and compliance program under the COO's ownership - evidence collection, control documentation, and policy upkeep.\nWork with the COO on customer and prospect security questionnaires, and own the accuracy of the technical answers.\nOwn day-to-day governance of AI tool use - maintain the approved tool list, enforce data handling rules, and keep customer data out of unapproved tools. Our customers are public agencies and they will ask how we govern this.\nMaintain the evidence behind our cyber insurance attestations, including MFA coverage, endpoint protection, and tested backup restores.\nMaintain security awareness training completion and phishing simulation results.\nMonitor security alerts, respond to what you can, and escalate anything that looks like an incident immediately.\nServe as the escalation point for critical outages outside business hours, including Microsoft 365 and AWS availability.\nVendor and Spend Management\nMaintain the inventory of every software tool we pay for, who uses it, and when it renews.\nFlag unused licenses, duplicate tools, and upcoming renewals in time to do something about them.\nSupport vendor evaluations and implementations as we add or replace systems.\nReview the security posture of any new tool before we buy it, with extra scrutiny on anything that will touch customer data.\nOwn the IT budget - forecast renewals, keep spend within plan, and bring material changes to the COO.\nProcess and Documentation\nDocument our internal systems, configurations, and procedures so this role is not a single point of failure.\nBuild and maintain internal IT runbooks and a self-service knowledge base for the team.\nIdentify manual work that should be automated, and automate it.\nQualifications\n4+ years in IT administration or systems administration, including ownership of an environment rather than ticket work alone.\nHands-on administration of Microsoft 365 and Entra ID, including SSO, MFA, and conditional access.\nWorking knowledge of AWS - IAM, EC2, S3, CloudWatch, and cost management. You do not need to be a cloud engineer. You do need to operate confidently in a production account without breaking it.\nEndpoint management experience across a distributed, remote workforce.\nExperience supporting security and compliance work - SOC 2, security questionnaires, access reviews, or an equivalent framework.\nStrong documentation habits. If it only lives in your head, it does not count.\nThe judgment to work independently in a small company where nobody is checking your work, and the discipline to escalate when something is above your line.\nClear communication with non-technical people. Most of our team is not technical and should not have to be.\nPreferred: Salesforce administration, scripting or automation (PowerShell, Python), Zendesk or Jira administration, prior experience at a company under 100 employees, public sector or GovTech exposure.","description_format":"text","description_chars":6212,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Human Resources","HR & Payroll Software"],"lifecycle":[{"event":"open","at":"2026-10-14T12:58:14Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":5,"expected_fill_days":27,"reasons":["conf:0","win:early"],"computed_at":"2026-10-15T00:24:42Z"},"pay":null,"html_url":"https://alion.io/job/truecomp-it-administrator","json_url":"https://alion.io/job/truecomp-it-administrator.json","meta":{"generated_at":"2026-10-15T00:24:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":504,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3861040},"rest":"https://alion.io/mcp/rest/get_company?id=3861040"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftruecomp-it-administrator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftruecomp-it-administrator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftruecomp-it-administrator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/truecomp-it-administrator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftruecomp-it-administrator"}]}