719,912open jobs
42,791companies
103,072added this week
Browse all
Salary
$77k – $175k per year (Estimated)
Location
In office (Charlotte, Atlanta)
Employment
Full-Time

Confirmed on the employer's own hiring board on Sep 23, 2026. First seen by Alion on Sep 23, 2026. Truist scores A on the Alion truth index.

Overview
Company
Impact
Profile match
Truist is an American bank created in 2019 by the merger of BB&T and SunTrust, two southeastern regional banks whose combination produced one of the largest institutions in the United States. It runs consumer and small business banking across the southeast and mid-Atlantic, a substantial commercial and corporate bank, and wealth management, having sold its insurance brokerage in 2024 to concentrate capital on banking. Headquartered in Charlotte and listed on the New York Stock Exchange, it spent several years absorbing the technology integration that the merger required.

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.

Need Help?

If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).

Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

This role is an office centric role requiring working in the office five days per week in the locations listed on the requisition.

Ensure compliance with all relevant deposit regulations and provide support to strengthen the operating model across a single business line or a single function. Responsible for designing, implementing, and executing a sustainable, data-driven complaint monitoring process across Deposits. The ideal candidate blends operational rigor, risk management expertise, and advanced analytics to drive proactive issue detection and accountability.

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Manage the mitigation/resolution of potential low complexity business risks associated with deposit products or processes by working with internal teams on root cause analysis; identify short-term and long-term action items for resolution and remediation of the issue.

2. Utilize understanding of the business line's operations, products/services, systems, and the associated risks/controls to support the overall business objectives.

4. Ability to work collaboratively with cross functional leaders to drive effective outcomes for clients, teammates, and shareholders.

6. Partner with client advocacy organization to develop and execute complaints monitoring process specific to the Deposits organization. This includes program design and governance, data and analytics (dashboard development, trend analyses), risk and regulatory alignment, and execution and continuous improvement.

QUALIFICATIONS

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. College degree or equivalent education, training and work-related experience

2. Five years of financial services work related experience

3. Demonstrated proficiency in basic computer applications such as Microsoft Office software products

4. Experience with organizing and prioritizing multiple tasks and projects

5. Maintains sensitive and confidential information

6. Ability to collect, analyze, and interpret data and information with oversight

7. Ability to communicate in a clear, concise, and logical manner at the level necessary to satisfactorily perform the position responsibilities

Preferred Qualifications:

1. Advanced knowledge of banking operations, policies and procedure

2. Knowledge of MS Visio, MS Project

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truistoffers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

EEO is the Law E-Verify IER Right to Work

Free account
Stop reading job ads. Get the ones that fit.
One free account turns this page into a shortlist built around your stack, your level and your pay.
Match on every job. Stack, seniority, pay and location, scored against your profile.
719,912 open roles. Read straight off company career pages, refreshed every day.
Unlimited applications. Every one you send is tracked in one place, on-site or on a company board.
3 tailored CVs a month. Rewritten for the exact job you are applying to. Included free.
Create a free account Continue with Google
Free forever. No card. Under a minute.

Your match

How well do you fit this role?
Two answers are enough for a real match. No account needed.
Check my fit
Answers stay in this browser until you create an account.

Recommended for you based on this role

Similar stack
Same company
Charlotte
$50k – $70k per year • Equity • In office • Full-Time • 3+ years exp • Bachelor's Degree • Wheeling
Management
Microsoft Office
Marketing
Salesforce
Apply
$55k – $110k per year (Estimated) • Equity • In office • Full-Time • 5+ years exp • Bachelor's Degree • Richmond
Management
Microsoft Office
Apply
$75k – $110k per year • Equity • In office • Full-Time • 5+ years exp • Bachelor's Degree • Raleigh • Richmond • Charlotte
Python
SQL
SAS
Management
Microsoft Office
Apply
Fraud Specialist I 1 hour ago
$41k – $80k per year (Estimated) • Equity • In office • Full-Time • High School Diploma • Charlotte
Management
Microsoft Office
Apply
$66k – $154k per year (Estimated) • Equity • In office • Full-Time • 5+ years exp • Bachelor's Degree • Charlotte
Management
Microsoft Office
Apply
$50k – $70k per year • Equity • In office • Full-Time • 3+ years exp • Bachelor's Degree • Wheeling
Management
Microsoft Office
Marketing
Salesforce
Apply
$55k – $110k per year (Estimated) • Equity • In office • Full-Time • 5+ years exp • Bachelor's Degree • Richmond
Management
Microsoft Office
Apply
$75k – $110k per year • Equity • In office • Full-Time • 5+ years exp • Bachelor's Degree • Raleigh • Richmond • Charlotte
Python
SQL
SAS
Management
Microsoft Office
Apply
Fraud Specialist I 1 hour ago
$41k – $80k per year (Estimated) • Equity • In office • Full-Time • High School Diploma • Charlotte
Management
Microsoft Office
Apply
$66k – $154k per year (Estimated) • Equity • In office • Full-Time • 5+ years exp • Bachelor's Degree • Charlotte
Management
Microsoft Office
Apply
$61k – $107k per year • Remote/Hybrid • Full-Time • 2+ years exp • Bachelor's Degree • Charlotte
Apply
$79k – $158k per year • Remote/Hybrid • Full-Time • 5+ years exp • Bachelor's Degree • Syracuse • Charlotte • Indianapolis
Management
Microsoft Office
Apply
$37k – $87k per year (Estimated) • In office • Full-Time • Charlotte
Apply
In office • Contractor • Charlotte
Apply
In office • Contractor • Charlotte
Apply
See all jobs
This is one of many
719,912 more open roles from verified company boards, updated every day.