Inclusion Programs & External Partnerships Lead
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Regular or Temporary:
RegularLanguage Fluency: English (Required)
Work Shift:
1st shift (United States of America)Please review the following job description:
As an Inclusion Programs & External Partnerships Lead, you’ll help turn enterprise priorities into programs and partnerships that strengthen teammate engagement, support a culture of belonging, and create business-aligned community impact. In this role, you will combine strategy, governance, program execution, relationship management, and measurement to deliver consistent, scalable outcomes across the enterprise.What You’ll Do
- Lead the design, implementation, and ongoing management of enterprise programs that support business priorities, teammate experience, and organizational culture.
- Create governance frameworks, operating models, standards, decision rights, escalation paths, and success measures that enable responsible and consistent execution.
- Build and manage strategic relationships with community, nonprofit, civic, professional association, vendor, and enterprise partners to expand reach and deliver business-aligned impact.
- Translate strategy into repeatable processes, tools, documentation, reporting routines, and leader resources that strengthen accountability and program adoption.
****Position has in office expectations and can be located in our Atlanta, GA, or Charlotte, NC office. *****This is not a remote opportunity
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Lead the design, implementation, and management of enterprise programs that support business priorities, teammate experience, and community engagement.
2. Develop governance frameworks, operating models, standards, decision rights, escalation paths, and measures of success.
3. Establish repeatable processes, documentation, reporting routines, and operating practices that promote consistency, accountability, and responsible execution.
4. Partner with senior leaders, business partners, and internal and external partners to align program priorities with enterprise goals and The Truist Way.
5. Build relationships with business, community, nonprofit, civic, vendor, and enterprise partners to strengthen engagement and business-aligned impact.
6. Lead cross-functional planning, project management, change readiness, communications, issue resolution, and impact reporting.
7. Develop leader resources, presentations, talking points, and teammate-facing communications that support program adoption and execution.
8. Use data to evaluate program effectiveness, risks, dependencies, operational progress, and business impact.
9. Identify trends, risks, opportunities, and emerging needs; recommend solutions and continuous improvements.
10. Lead matrixed project teams, as applicable.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor’s degree or equivalent education and related training
2. 8 years of experience in enterprise program management, strategy, governance, teammate experience, community relations, corporate responsibility, human resources, communications, operations, or a related field
3. Experience leading developing, implementing, and measuring enterprise programs of scale, governance routines, or operating models in a complex organization
4. Strong project management, stakeholder management, consulting, communication, and change management skills
5. Ability to build trusted relationships with senior leaders, business partners, community partners, nonprofit organizations, and cross-functional teams
6. Strong judgment, attention to detail, organizational skills, and ability to identify and escalate risks, dependencies, and opportunities
7. Ability to synthesize complex information and translate strategy into practical programs, tools, processes, and reporting
8. Proficiency with Microsoft Office applications and collaboration tools
Preferred Qualifications:
1. Advanced degree or certification in business administration, human resources, organizational development, communications, corporate responsibility, operations, or a related discipline
2. Experience in financial services, highly regulated industries, corporate responsibility, community development, or enterprise engagement programs
3. Experience with dashboards, reporting tools, survey tools, grantmaking or community investment platforms, Tableau, or Power BI
4. Demonstrated ability to lead through influence, build consensus, and drive outcomes across matrixed teams
5. People leadership or matrixed team leadership experience
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truistoffers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.