{"id":187691,"url":"https://alion.io/job/truist-site-reliability-engineer","title":"Site Reliability Engineer","company":{"id":5380,"name":"Truist","domain":"truist.com","url":"https://alion.io/company/truist","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":92,"open_postings":57,"ghost_share":0,"stale_share":0.509,"repost_share":0,"time_to_fill_p50_days":15,"computed_at":"2026-10-17T05:46:00Z"}},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Atlanta, United States","Raleigh, United States","Charlotte, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":100000,"max_usd":194000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1602},"experience_years_min":7,"visa_sponsorship":true,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Incident Management","optional":false},{"name":"Kubernetes","optional":false},{"name":"Agile","optional":true},{"name":"Anomaly Detection","optional":true},{"name":"Ansible","optional":true},{"name":"Chaos Engineering","optional":true},{"name":"CI/CD","optional":true},{"name":"Dynatrace","optional":true},{"name":"Linux","optional":true},{"name":"Platform Engineering","optional":true},{"name":"PowerShell","optional":true},{"name":"Python","optional":true},{"name":"SLI/SLO/SLA","optional":true},{"name":"Splunk","optional":true},{"name":"Unix","optional":true}],"status":"live","first_seen_at":"2026-09-01T23:09:08Z","employer_posted_date":"2026-09-01","last_verified_at":"2026-10-18T07:59:53Z","board_verified":true,"closed_at":null,"days_open":46,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":46},"description":"The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.\nNeed Help?\nIf you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).\nRegular or Temporary:\nRegularLanguage Fluency: English (Required)\nWork Shift:\n1st shift (United States of America)Please review the following job description:\nThe Site Reliability Engineer role focuses on enhancing the reliability and operational excellence of enterprise platforms across hybrid cloud and on-premises environments. This senior technical leader drives improvements in automation, observability, and incident management while collaborating across multiple business and technology teams.Responsibilities include leading major incident responses, driving problem management, and implementing automation to reduce service downtime.\nThe role involves standardizing observability practices, mentoring SRE team members, and contributing to enterprise-wide reliability frameworks.\nCandidates require 7+ years of experience, expertise in distributed systems, Kubernetes, automation scripting, and strong leadership in incident management.\nESSENTIAL DUTIES AND RESPONSIBILITIES\nFollowing is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.\n1. Implements software architecture and engineering approaches for complex initiatives within the job area, contributing to technical plans and working to achieve operational targets with major impact on results.\n2. Adopts and refines advanced software engineering standards, practices, and governance mechanisms for the job area, influencing how multiple teams improve quality, reliability, and delivery.\n3. Collaborates with senior engineers, product partners, and architecture teammates to shape technology approaches for the domain, providing deep technical insight and proposing solution patterns that inform local roadmaps and priorities.\n4. Leads the end-to-end technical design and implementation of scalable, secure, and highly available software solutions for the job area, producing patterns and examples that other technical professionals can follow.\n5. Independently troubleshoots and resolves complex technical issues in the area of responsibility, designing innovative architectures and performance, reliability, and scalability improvements that advance business objectives.\n6. Provides ongoing technical guidance, coaching, and training to other engineers, delegating and reviewing work from lower-level technical professionals and raising the technical bar through design reviews and knowledge sharing.\n7. Evaluates emerging technologies and techniques relevant to the job area, building prototypes and solution concepts that contribute measurable input into new features, products, or capabilities.\n8. Contributes to the development of long-term technical goals and plans for the area of responsibility through well-reasoned recommendations, design proposals, and implementation experience.\n9. Leads large or complex initiatives within the job area, coordinating and delegating technical work that may span outside the immediate team, and ensuring cohesive, high-quality outcomes with limited supervision.\nQualifications\nRequired Qualifications\nThe requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\n1. Bachelor’s degree in Computer Science, Software Engineering, or related field.\n2. Minimum of 7 years of professional experience in software development.\n3. Deep knowledge of multiple programming languages, software architecture, and design principles.\n4. Deep understanding of software development lifecycle, testing, deployment, and security practices.\nPreferred Qualifications\n1. Advanced degree in Computer Science or related technical discipline.\n2. Professional certifications such as Certified Software Development Professional (CSDP) or equivalent.\n3. Deep expertise in cloud-native architectures, microservices, container orchestration, and DevOps.\n4. Strong familiarity with Agile frameworks, continuous integration/continuous deployment (CI/CD), and enterprise innovation management.\n5. 7+ years of experience in Site Reliability Engineering, DevOps, Platform Engineering, or Infrastructure Operations.\n6. Deep hands-on experience with distributed systems, container orchestration (Kubernetes), and cloud-native operational tooling.\n7. Proficiency with automation and scripting languages (Python, Go, PowerShell, Ansible).\n8. Strong understanding of observability platforms (Splunk, Dynatrace) and event-driven monitoring.\n9. Proven leadership in major incident management and cross-team technical coordination.\n10. Strong grasp of networking, Linux/Unix internals, and modern infrastructure patterns.\n11. Excellent communication skills, including executive-level situational awareness during critical incidents.\n12. Demonstrated ability to influence technical roadmaps and drive adoption of reliability best practices.\nPreferred Qualifications\nFinancial services or regulated industry experience.\n\nExperience enabling large-scale SRE transformations or modernization initiatives.\n\nFamiliarity with chaos engineering, resilience assessments, and service failure modeling.\n\nExposure to hybrid-cloud and multi-cloud operational frameworks.\n\nExperience contributing to or leading Center for Enablement functions or Communities of Practice.\n\nKey Responsibilities\nIncident & Problem Management Leadership\nLead major and high-severity incident response efforts,focusing on diagnosing technical rootcausestherein, and drivingmulti-team technical resolution.\n\nDrive problem management to closure, ensuring systemic fixes replace recurring operational risks.\n\nEstablish and maintain standardized incident playbooks, escalation paths, and communication frameworks.\n\nReliability Engineering & Automation\nArchitect and deliver automation solutions that eliminate toil, reduce MTTR, and increase service resilience.\n\nImplement intelligent alerting, anomaly detection, and event correlation leveragingAI andAIOps tools.\n\nGuide and enforce SLO/SLI adoption across product teams, ensuring metrics inform decision-making and prioritization.\n\nObservability & Operational Excellence\nEnhance telemetry coverage across logs, metrics, traces, and events using platforms such as Dynatrace and Splunk.\n\nDefine and standardize enterprise observability practices, dashboards, and KPIs.\n\nEnsure operational readiness of applications and platforms through resiliency testing, chaos engineering, and failure-mode validation.\n\nCross-Functional Leadership & Influence\nPartner with Delivery, Architecture, Security, and Risk teams to embed reliability and resilience into design and execution.\n\nAct as a change agent to elevate operational maturity and drive transformative improvements acrossWholesale.\n\nLead workshops, maturity assessments, and enablement sessions through the SRE C4E and Communities of Practice.\n\nStandardization & Documentation\nDevelop, maintain, and enforce runbooks, response playbooks, and automated recovery patterns.\n\nContribute to enterprise SRE frameworks, templates, and maturity models.\n\nPromote consistent adoption of best practices across domains and lines of business.\n\nMentorship & Technical Development\nCoach and mentor Associate, Professional, and Senior SREs to build technical depth and operational discipline.\n\nProvide thought leadership in SRE methodologies, cloud-native operational patterns, and automated reliability engineering.\n\nFor this opportunity, Truist will not sponsor an applicant for work visa status or employment authorization, nor will we offer any immigration-related support for this position (including, but not limited to H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN-1 or TN-2, E-3, O-1, or future sponsorship for U.S. lawful permanent residence status.)\nCandidate must be willing to work onsite Monday - Friday at either office in Charlotte NC, Raleigh NC, or Atlanta, GA.\nGeneral Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truistoffers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.\nTruist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. 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