{"id":3302309,"url":"https://alion.io/job/trumpstore-com-front-office-manager-2","title":"Front Office Manager","company":{"id":1958260,"name":"Trumpstore.com","domain":"trumpstore.com","url":"https://alion.io/company/trumpstore","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":null},"role":"Hospitality","role_family":"Hospitality","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Las Vegas, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":37000,"max_usd":67000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":389},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-27T00:06:04Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-10-31T03:18:52Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"POSITION PURPOSE:\nThe Front Office Manager leads with passion, drive, and enthusiasm our Front Office Associates who are responsible for creating a personalized and unparalleled arrival and departure experience, as we anticipate guest needs. This involves training, coaching and managing. This position leads the Front Office operation and works in collaboration with all other departments to provide an unsurpassed experience for our guests as well as our associates. The Front Office Manager is responsible for the daily operations of the Front Office Department and in doing so will present a positive image of the Hotel to all guests and is knowledgeable of all hotel services.\nESSENTIAL FUNCTIONS\nEnsure that Trump brand standards, policies and procedures are understood and followed through among Front Office associates. Recognize and seize all opportunities to increase guest loyalty, employee satisfaction and profitability.\nDemonstrate positive leadership characteristics which inspire team members to meet and exceed standards, and promote team member empowerment. Train, coach, develop and supervise according to Trump policies and procedures.\nWork with the Bell, Door, Concierge, Front desk & Attaché teams to ensure the all hotel policies and procedures are followed\nEvaluate and manage a weekly schedule based on business levels while ensuring that the front office department has coverage at all times. Ensure payroll is documented and submitted accurately and in line with budgeted hours.\nEnsure compliance for cash handling and auditing procedures as outlined by the finance department.\nAssure that financials goals of the division and the hotel are met. Responsible for monitoring and controlling expenses in relation to the Front Office including labour, supplies, and other divisional expenses. \nContinually look at ways to reduce expenses and drive revenues. Articulate the department and hotel goals to the Front Office team, driving the team towards achieving these goals.\nResponsible for the hiring, coaching, training, development, and performance management of associates. Responsible for the completion of yearly reviews for all Front Office Associates. \nInteract positively with guests and take action to resolve problems to the satisfaction of all parties involved. \nEnsure that guest preferences are meticulously recorded and that a detailed guest history is maintained and accurate for easy reference of all properties in the Trump Hotel Collection \nEnsure that personal appearance and hygiene standards are an example for the team and reflect a professional image for our guests. \nEnsure that proper procedures for dealing with guest illness or injury, system failures, fire alarms, robbery, security incidents and other emergencies are followed.\nAssist with responsibilities and duties in the absence of or due to heavy volume in the areas of Attaché, Concierge, Bell Staff, and lobby coverage.\nWork closely with Reservations, Sales and Front Office to maximize rate, occupancy and total revenue. Assist in preparing business forecasts and annual budget for the division. \nWork in conjunction with other departments such as Security, Housekeeping and Food and Beverage in ensure high level of guest satisfaction.\nProcurement of furniture, fixtures and equipment and operating supplies and equipment.\nKnowledgeable in statutory legislation in employee and industrial relations, understanding and strictly adhering to Rules and Regulations established in the employee handbook and hotel policies.\nOther duties as assigned\nQUALIFICATION STANDARDS\nEDUCATION\nHigh school graduate or equivalent required. Four-year college degree preferred.\nEXPERIENCE\nMinimum of 3-5 years of Front Office, Guest Services, and/or Housekeeping management experience for a major Resort Company in a similar-size operation. Must be able to work days, nights, overnights, holidays, and weekends.\nOTHER\nMust be at least 21 years of age.\nAdditional language ability preferred.\n\"Trump Hotel Las Vegas participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.”","description_format":"text","description_chars":4481,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Sportswear & Activewear"],"lifecycle":[{"event":"open","at":"2026-10-27T00:06:04Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":3,"expected_fill_days":24,"reasons":["conf:0","win:early"],"computed_at":"2026-10-30T05:48:23Z"},"pay":null,"html_url":"https://alion.io/job/trumpstore-com-front-office-manager-2","json_url":"https://alion.io/job/trumpstore-com-front-office-manager-2.json","meta":{"generated_at":"2026-10-31T03:39:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5135,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1958260},"rest":"https://alion.io/mcp/rest/get_company?id=1958260"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftrumpstore-com-front-office-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftrumpstore-com-front-office-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftrumpstore-com-front-office-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/trumpstore-com-front-office-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftrumpstore-com-front-office-manager-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3302309}},{"tool":"search_jobs","arguments":{"company":"trumpstore.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3302309},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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