{"id":2044203,"url":"https://alion.io/job/trupanion-senior-platform-engineer-microsoft-2","title":"Senior Platform Engineer - Microsoft","company":{"id":7711,"name":"Trupanion","domain":"trupanion.com","url":"https://alion.io/company/trupanion","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":19,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":27,"computed_at":"2026-10-13T05:45:00Z"}},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Seattle, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":145000,"max":155000,"currency":"USD","period":"year","gross":null,"usd_annual":155000},"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":true,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Copilot","optional":false},{"name":"ITIL","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"Microsoft Office","optional":false},{"name":"OneDrive","optional":false},{"name":"Outlook","optional":false},{"name":"PowerShell","optional":false},{"name":"Rest API","optional":false},{"name":"Service Desk","optional":false},{"name":"SharePoint","optional":false},{"name":"Windows","optional":false},{"name":"Power BI","optional":true}],"status":"live","first_seen_at":"2026-10-07T16:56:12Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-13T15:18:57Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help loving, responsible pet owners budget and care for their pets. At Trupanion, we offer a collaborative, casual, and pet-friendly environment where everyone is encouraged to be themselves.\n US - Seattle only:\nThis position is open to candidates in the Seattle, WA area. You will have a hybrid remote/in-office schedule where you will work from our casual, pet-friendly office at least 3 days a week (Tuesday, Wednesday, and Thursday).\nThe Microsoft Platform Engineer serves as the technical SME and solution owner for our Microsoft 365 E5 and endpoint management ecosystem. This role will own the design, implementation, optimization, administer, and operational maturity of Microsoft 365 Apps (Exchange, Teams, Defender, Purview, Insights etc.), Intune, SCCM, application catalog services, endpoint compliance, and cloud patch management.\nThe ideal candidate is a hands-on engineer who can operate as both an implementer and strategic solution provider. This person will help modernize endpoint management, improve application delivery, strengthen patch compliance, optimize Microsoft E5 capabilities, and create a better user experience across the organization. This role will work closely with Infrastructure, Service Desk, Security, Compliance, and business teams to deliver secure, scalable, and efficient Microsoft platform services.\nKey Responsibilities\nMicrosoft 365 E5 Platform Ownership\nServe as the technical SME and principal engineer for Microsoft 365 E5 services, with a focus on core productivity and collaboration platforms\nOwn the engineering, configuration, governance, and operational support of Microsoft Office applications, including Outlook, Teams, Word, Excel, PowerPoint, OneDrive, SharePoint, and related Microsoft 365 services\nEvaluate existing Microsoft 365 E5 capabilities and identify opportunities to improve adoption, security, automation, compliance, and cost efficiency\nPartner with business stakeholders to understand productivity needs and translate them into secure, scalable Microsoft platform solutions\nDevelop standards, best practices, and platform governance for Microsoft 365 service configuration and usage\nAct as an advocate for Microsoft 365 capabilities by educating teams on available tools, features, and productivity opportunities\nEndpoint Management: SCCM, Intune, and Co-Management\nEngineer, administer, and optimize Microsoft Intune and Microsoft Configuration Manager/SCCM environments\nLead endpoint management modernization efforts, including migration from traditional SCCM-heavy models to cloud-first or co-managed endpoint strategies\nDesign and manage device compliance policies, configuration profiles, security baselines, endpoint restrictions, and conditional access integrations\nDevelop and maintain Windows device enrollment, provisioning, Autopilot, and lifecycle management processes\nManage endpoint standards for corporate devices, virtual desktops, remote users, and shared workstations\nEnsure endpoint management practices align with security, compliance, audit, and operational support requirements\nProvide Tier 3/engineering-level support for endpoint management escalations\nApplication Packaging, Deployment, and App Catalog\nOwn the enterprise application catalog strategy for Microsoft-managed endpoints\nPackage, test, deploy, and maintain business applications through Intune, SCCM, Company Portal, and other approved distribution mechanisms\nDevelop application deployment standards, including detection rules, dependency management, rollback procedures, and user communication processes\nPartner with Service Desk and Application Support teams to ensure cataloged applications are current, accurate, supportable, and easy for users to access\nEstablish repeatable intake, testing, approval, and publishing processes for new applications\nMonitor application deployment success rates, failures, remediation actions, and user adoption\nIdentify opportunities to reduce manual installs, improve self-service, and streamline application lifecycle management\nCloud Patch Management and Endpoint Security Operations\nDesign and implement modern patch management strategies using Intune, Windows Update for Business, Autopatch, SCCM, and related Microsoft technologies\nOwn patch compliance reporting, exception handling, deployment rings, maintenance windows, and remediation workflows\nPartner with Security and Infrastructure teams to ensure timely remediation of vulnerabilities across Windows endpoints and Microsoft-managed devices\nDevelop patching dashboards, compliance metrics, and executive-ready reporting for endpoint health\nCreate controlled deployment strategies for OS updates, feature updates, driver updates, firmware updates, and third-party application updates where applicable\nContinuously improve patch success rates, reduce endpoint risk, and minimize disruption to end users\nSolution Engineering and Platform Improvement\nServe as a solution provider for business and IT teams by designing practical, scalable Microsoft-based solutions\nLead technical discovery, requirements gathering, design, implementation, testing, rollout, and operational handoff for Microsoft platform initiatives\nEvaluate current-state tools, processes, and configurations to identify gaps, risks, inefficiencies, and opportunities for standardization\nCreate technical roadmaps for Microsoft platform maturity, including endpoint modernization, application lifecycle automation, and user productivity enhancements\nDevelop proof-of-concepts and pilots for new Microsoft capabilities before enterprise rollout\nPartner with Security, Compliance, and IT leadership to align Microsoft platform initiatives with enterprise risk and governance requirements\nContribute to cost optimization by improving license utilization, eliminating duplicate tools, and maximizing existing Microsoft E5 investments\nDocumentation, Governance, and Operational Excellence\nCreate and maintain technical documentation, runbooks, support guides, architecture diagrams, SOPs, and knowledge base articles\nDefine clear operational handoffs between Engineering, Service Desk, Security, and Application Support teams\nEstablish governance for Microsoft 365 configuration changes, endpoint policy updates, application catalog publishing, and patch deployment\nParticipate in change management/CAB processes for production-impacting Microsoft platform changes\nDefine success metrics and regularly report on platform health, adoption, compliance, and operational performance\nMentor Service Desk and junior engineers on Microsoft platform support practices\nDrive continuous improvement using measurable outcomes, operational data, and user feedback\nRequired Skills\nMicrosoft 365 and E5 Platform Expertise\nStrong hands-on experience with Microsoft 365 E5 services and administration\nDeep understanding of Office desktop applications, Teams, Outlook, OneDrive, SharePoint, Exchange Online, Copilot, Defender, Purview, Insights and Microsoft 365 Apps for Enterprise\nExperience with Microsoft 365 Admin Center, Endpoint Manager Admin Center, Entra ID, and related admin portals\nAbility to configure, support, and troubleshoot Microsoft productivity platforms in an enterprise environment\nUnderstanding of Microsoft licensing concepts, especially E5 capability differences and optimization opportunities\nEndpoint Management Skills\nAdvanced experience with Microsoft Intune\nAdvanced experience with Microsoft Configuration Manager/SCCM\nStrong understanding of co-management, cloud attach, device collections, deployment rings, compliance policies, and configuration profiles\nExperience with Windows Autopilot, Windows enrollment, device provisioning, and endpoint lifecycle management\nExperience managing Windows 11 enterprise endpoints\nAbility to troubleshoot endpoint policy application, device compliance, enrollment failures, deployment issues, and configuration drift\nApplication Packaging and Deployment\nExperience packaging and deploying applications using Intune and SCCM\nKnowledge of MSI, EXE, Win32 app packaging, PowerShell-based deployments, detection rules, dependencies, superdense, and uninstall logic\nExperience managing self-service app catalogs through Company Portal or similar enterprise portals\nAbility to standardize software deployment processes and improve app delivery reliability\nExperience with application testing, rollback planning, and production deployment governance\nPatch Management and Security Alignment\nStrong knowledge of Windows Update for Business, Intune update rings, feature update policies, quality updates, and driver management.\nExperience with SCCM software updates, ADRs, patch collections, maintenance windows, and compliance reporting\nUnderstanding of vulnerability remediation workflows and endpoint security hygiene\nAbility to partner with Security teams to prioritize patching based on risk, severity, exploitability, and business impact\nExperience building patch compliance reports and operational dashboards\nAutomation and Scripting\nStrong PowerShell scripting skills for automation, reporting, troubleshooting, and endpoint remediation\nExperience using Microsoft Graph PowerShell or Graph API is highly preferred\nAbility to automate repetitive endpoint and Microsoft 365 administration tasks\nFamiliarity with remediation scripts, proactive remediations, detection scripts, and configuration validation\nUnderstanding of JSON, CSV, REST APIs, and automation workflows is preferred\nOperational and Soft Skills\nStrong analytical and troubleshooting skills\nAbility to work independently as a senior technical owner\nStrong documentation and communication skills\nAbility to explain technical concepts to both technical and non-technical audiences\nStrong customer-service mindset with focus on user experience\nAbility to balance security, usability, compliance, and operational efficiency\nExperience working in ITIL-based environments, including incident, problem, change, and request management\nAbility to mentor junior team members and influence peers without direct authority\n Required Qualifications\n7+ years of IT infrastructure, endpoint engineering, or Microsoft platform experience\n5+ years of experience with Microsoft 365 administration\n5+ years of experience with SCCM/Microsoft Configuration Manager\n3+ years of experience with Microsoft Intune\n3+ years of Software/Tools/Automation development experience\nStrong experience with Windows endpoint management, Office applications, app packaging, and patching\nStrong PowerShell scripting and automation skills\nExperience with Windows Autopilot, Company Portal, update rings, compliance policies, and app deployment\nStrong troubleshooting, documentation, and stakeholder communication skills\nPreferred Qualifications\nMicrosoft 365 Certified: Endpoint Administrator Associate\nExperience with Entra ID, Defender for Endpoint, Conditional Access, Autopatch, and Microsoft Graph\nExperience with Power BI or other reporting tools\nExperience in ITIL, SOX, audit, or regulated environments.proofs-of-conceptadministration\n Compensation\nThe base salary range for this position is $145,000 - $155,000 on a full-time schedule.\nAlong with base compensation, Trupanion employees are currently eligible for monthly bonuses.\nWe want all employees to be invested in Trupanion’s success, so we grant Restricted Stock Units to all new team members. Our new hire grants vest over 4 years.\nBenefits and Perks:\nFull medical, dental, and vision benefits at no cost to the employee\nFour weeks of paid time off and 9 paid float holidays (you can decide which days are most important to you!)\nFive-week sabbatical after five years of employment\nOpen, casual, pet-friendly, and fun office environment\nFree medical health insurance for your pet (1 dog or cat)\nPaid time off to volunteer at nonprofit organizations\nSeattle Office Amenities: Free on-site gym, free dog walking services for office pets...","description_format":"text","description_chars":12866,"description_truncated":true,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Health insurance","Restricted stock units"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Property & Casualty Insurance"],"lifecycle":[{"event":"open","at":"2026-10-07T19:01:59Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.626,"p_room":1,"age_days":5,"expected_fill_days":27,"reasons":["conf:1","stale_co","velocity","win:early"],"computed_at":"2026-10-13T05:45:00Z"},"pay":{"stated_usd_annual":155000,"is_top_pay":true},"html_url":"https://alion.io/job/trupanion-senior-platform-engineer-microsoft-2","json_url":"https://alion.io/job/trupanion-senior-platform-engineer-microsoft-2.json","meta":{"generated_at":"2026-10-13T16:03:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24391,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7711},"rest":"https://alion.io/mcp/rest/get_company?id=7711"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftrupanion-senior-platform-engineer-microsoft-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftrupanion-senior-platform-engineer-microsoft-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftrupanion-senior-platform-engineer-microsoft-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/trupanion-senior-platform-engineer-microsoft-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftrupanion-senior-platform-engineer-microsoft-2"}]}