{"id":2748233,"url":"https://alion.io/job/trust-credit-manager","title":"Credit Manager","company":{"id":1050349,"name":"Trust","domain":"hometrust.ca","url":"https://alion.io/company/hometrust-ca","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":95,"open_postings":5,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":60,"computed_at":"2026-10-16T05:45:00Z"}},"role":"Finance","role_family":"Finance","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Montreal, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":46000,"max_usd":80000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":350},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-15T00:00:00Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-16T23:10:54Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Who we are:\nFairstone Bank and its family of brands are united in delivering innovative, accessible and reliable financial solutions that enable Canadians to reach their goals.\nOver the years, our brand family has grown. In 2024, Home Trust Company, Home Bank and Oaken Financial became part of the Fairstone Bank family of brands, alongside Fairstone, EdenPark and Fig.\nTogether, we are the leading alternative lending bank in Canada. We have the collective experience and expertise to better serve our customers and foster our partners’ growth. With a diverse suite of products-residential and commercial mortgages, consumer deposits and GICs, credit cards, retail and automobile financing, personal loans and digital lending-we offer financial solutions tailored to all Canadians, including newcomers, small-business owners, smart investors and savvy consumers.\nBacked by nearly a century of lending experience through its legacy companies, Fairstone Bank and its brand family are proud to be Canada’s leading alternative lending bank.\nEden Park Inc. (“EdenPark”) is a dynamic automobile finance brand committed to enabling our dealer partners to sell more cars. Since 2012, EdenPark has serviced a wide network of automobile dealers and tens of thousands of consumers from coast to coast.\nJoin Eden Park as a Credit Manager, reporting to Senior Manager, and be part of our talented and growing team!\nAbout the Role:\nResponsibility and oversight for ensuring all Credit policies and processes are followed.\nEnsuring your team is trained on all policies, processes, and regulatory requirements.\nEnsuring your team’s productivity SLAs, quality standards, and KPIs are achieved.\nEnsuring that policy escalations and decision-making adhere to proper authority levels.\nWorking closely with Sr. Managers in Originations to ensure a full understanding and execution of the credit risk strategy.\nPerforming audits as required and overseeing remediation activities arising from audit and compliance findings.\nReviewing audit and compliance findings and implementing corrective actions as required.\nAssisting in the recruitment, onboarding, training, development, and retention of bilingual staff within the Credit department in Montreal.\nCompleting regular check-ins, performance reviews, coaching discussions, and mid-year/year-end evaluations through written and verbal communication.\nWorking collaboratively with Sales, Income, Funding, and Dealer partners to support operational objectives and customer service excellence.\nAssisting in ensuring all documentation, communications, and processes supporting Quebec Credit operations are available in both official languages and comply with business and regulatory requirements.\nSupporting the team during periods of high volume, complex escalations, or business-critical initiatives.\nSupporting the review of credit applications, and documentation processes to ensure compliance with established policies, procedures, and quality standards.\nMonitoring operational trends, productivity metrics, and quality outcomes and recommending improvements to leadership aimed at enhancing efficiency, compliance, and customer experience.\nWhat you’ll love about working here:\nAward-Winning Culture: We’re proud to be recognized as a Great Place to Work Canada 2025 and one of Montreal’s Top Employers 2025 by Canada’s Top 100 Employers.\nWork-Life Balance: Enjoy flexibility with our hybrid work model designed to support your lifestyle.\nTime to Recharge: Generous vacation based on your role, statutory holidays, plus 6 wellness days to prioritize your well-being.\nCompensation Package: Competitive base salary plus an annual incentive bonus tied to performance.\nComprehensive Benefits: Robust health and dental coverage through Manulife, as well as virtual healthcare through Dialogue.\nFuture-Ready Savings: Group Retirement Savings Plan with up to 7% employer match.\nExclusive Perks: Discounts from top retailers via WorkPerks, plus location-based perks like gym memberships and Toronto Bike Share.\nOn-Site Fitness: Gym access at our London and Montreal offices.\nContinuous Growth: Education Assistance Program and Fairstone Academy for training and skill development.\nFamily Support: Parental leave top-up program to help you during life’s big moments.\nFor more information on who we are as an employer click here.\nEducation Requirement:\nSecondary School diploma - Post Secondary Education an asset\nYears of Experience:\nMinimum of 5 years of Credit adjudication experience\nAdditional Qualifications, Certifications, Skills:\nExperience in a financial institution and knowledge of the auto industry\nStrong understanding of Equifax/Trans Union credit bureaus\nExperience with LOS software systems\nFamiliarity with Microsoft office applications (Excel, PowerPoint, word).\nExcellent communication, interpersonal, and negotiation skills, with the ability to effectively interact with stakeholders at all levels.\nundefined\nLearn more: https://www.fairstone.ca/en/about/canadian-lender\nFollow us on LinkedIn:https://www.linkedin.com/company/fairstone/mycompany/\nIf you have a preferred language for communication, please kindly inform us whether you prefer French or English on your application.\nFairstone is an equal opportunity employer. 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