{"id":1137401,"url":"https://alion.io/job/trust-senior-manager-ai-engineering-operations","title":"Senior Manager, AI Engineering Operations","company":{"id":1050349,"name":"Trust","domain":"hometrust.ca","url":"https://alion.io/company/hometrust-ca","size_band":"501-1000","is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"Workday","truth_index":null},"role":"AI/ML","role_family":"AI/ML","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Toronto, Canada","Montreal, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":130000,"max":140000,"currency":"USD","period":"year","gross":null,"usd_annual":140000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"ITIL","optional":false}],"status":"live","first_seen_at":"2026-06-12T00:00:00Z","employer_posted_date":"2026-06-12","last_verified_at":"2026-09-24T07:05:39Z","board_verified":true,"closed_at":null,"days_open":104,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":104},"description":"Who we are:\nFairstone Bank and its family of brands are united in delivering innovative, accessible and reliable financial solutions that enable Canadians to reach their goals.\nOver the years, our brand family has grown. In 2024, Home Trust Company, Home Bank and Oaken Financial became part of the Fairstone Bank family of brands, alongside Fairstone, EdenPark and Fig.\nTogether, we are the leading alternative lending bank in Canada. We have the collective experience and expertise to better serve our customers and foster our partners’ growth. With a diverse suite of products-residential and commercial mortgages, consumer deposits and GICs, credit cards, retail and automobile financing, personal loans and digital lending-we offer financial solutions tailored to all Canadians, including newcomers, small-business owners, smart investors and savvy consumers.\nBacked by nearly a century of lending experience through its legacy companies, Fairstone Bank and its brand family are proud to be Canada’s leading alternative lending bank.\nJoin Fairstone as a Senior Manager, AI Engineering Operations, reporting to the VP of technology strategy and data, and be part of our talented and growing team!\nAbout the role:\nthe Senior Manager of AI Engineering Operations is a strategic and hands-on role responsible for overseeing the deployment, integration, and ongoing operational management of AI technologies across the organization. This role blends technical insight with strong operational management to ensure AI systems run efficiently, remain aligned with evolving business goals, and consistently meet compliance and ethical standards. The manager has the discipline to incorporate aspects of software engineering and apply them to infrastructure and operations challenges. The main goal is to create scalable and highly reliable software systems to support AI development and production operations in a multi-cloud environment.\nYou will guide the full lifecycle of AI initiatives-from initial deployment through optimization and continuous improvement-and work cross-functionally to ensure AI capabilities deliver measurable business value. Your cross-functional leadership will play a key role in transforming how teams operate through scalable, responsible, and innovative AI solutions.\nOperational Strategy & Governance\nDevelop and execute operational strategies for managing and enhancing enterprise AI systems.\nEstablish frameworks, best practices, and governance models to ensure consistent, ethical, and compliant AI operations.\nIdentify and mitigate risks associated with AI deployment, model behavior, and system dependencies.\nEnsure AI systems comply with evolving policies and guidelines.\nAI System Management\nOversee installation, configuration, maintenance, and performance optimization of AI models and applications.\nManage the rollout of AI system updates, model retraining cycles, and platform upgrades.\nEnsure high availability, reliability, and scalability of AI systems across business units.\nCross-Functional Collaboration\nWork closely with IT, data science, engineering, cybersecurity, compliance, data governance and business stakeholders to ensure seamless AI integration.\nCollaborate with the AI Business Strategy team to estimate, track and expand business value.\nCoordinate with data teams to ensure proper data pipelines, quality standards, and infrastructure readiness.\nPartner with business leaders to align AI capabilities with organizational goals and operational needs.\nLeadership & Team Development\nLead and mentor cross-functional teams involved in AI operations, engineering, and support.\nChampion adoption of AI operational best practices across the organization.\nFoster a culture of innovation, continuous improvement, and responsible AI use.\nKey Success Metrics\nProduction model uptime and reliability\nTime to deploy and rollback models\nReduction in model incidents and failures\nWhat we’re looking for:\nBachelor’s or Master’s degree in Artificial Intelligence, Computer Science, Data Science, Engineering, or a related field.\nRelated Experience:\n5-7 years of proven experience managing complex systems or large-scale operations in a corporate environment.\nDemonstrated knowledge of AI trends, industry leading practices and pitfalls.\nAgile methodology experience is an asset. \nDeep understanding of AI/ML models, deployment pipelines, monitoring tools, and operational infrastructure.\nFamiliarity with cloud platforms, MLOps workflows, data engineering practices, and system integration.\nDemonstrated leadership ability with experience managing multidisciplinary teams.\nExperience defining operating models, runbooks, and support processes\nStrong project management skills with the ability to juggle multiple priorities and deliver results.\nExcellent communication skills with an ability to work effectively across technical and non-technical teams.\nStrong stakeholder management capabilities and a strategic mindset.\nCompliance audit success\nAI platform adoption and reuse across teams\nITIL Framework knowledge \nWhat you’ll love about working here:\nAward-Winning Culture: We’re proud to be recognized as a Great Place to Work Canada 2025 and one of Montreal’s Top Employers 2025 by Canada’s Top 100 Employers.\nWork-Life Balance: Enjoy flexibility with our hybrid work model designed to support your lifestyle.\nTime to Recharge: Generous vacation based on your role, statutory holidays, plus 6 wellness days to prioritize your well-being.\nCompensation Package: Competitive base salary plus an annual incentive bonus tied to performance.\nComprehensive Benefits: Robust health and dental coverage through Manulife, as well as virtual healthcare through Dialogue.\nFuture-Ready Savings: Group Retirement Savings Plan with up to 7% employer match.\nExclusive Perks: Discounts from top retailers via WorkPerks, plus location-based perks like gym memberships and Toronto Bike Share.\nOn-Site Fitness: Gym access at our London and Montreal offices.\nContinuous Growth: Education Assistance Program and Fairstone Academy for training and skill development.\nFamily Support: Parental leave top-up program to help you during life’s big moments.\nCommunity Impact: One paid volunteer day to give back to causes that matter to you.\nFor more information on who we are as an employer click here.\nWhat you can expect - pay & process:\nExpected base salary range is 130,000$ - 140,000$ , plus the opportunity to earn an annual incentive bonus tied to performance. \nThis posting is for an existing vacancy within our organization.\nArtificial intelligence may be used in parts of the recruitment process.\nAll candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. \nIf what you read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for first stages of the interview process.\nLearn more: https://www.fairstone.ca/en/about/canadian-lender\nFollow us on LinkedIn:https://www.linkedin.com/company/fairstone/mycompany/\nIf you have a preferred language for communication, please kindly inform us whether you prefer French or English on your application.\nFairstone is an equal opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence.\nTime Type:\nFull timeJob Type:\nPermanent","description_format":"text","description_chars":7556,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"French","level":"All levels","optional":true}]},"benefits":["Education assistance","Generous vacation","Gym membership","Hybrid work","Parental leave","Retirement plans"],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Banking"],"lifecycle":[{"event":"open","at":"2026-09-23T08:43:43Z"}],"liveness":{"score":15,"band":"cold","label":"Long shot","p_open":1,"p_active":0.539,"p_room":0.28,"age_days":104,"expected_fill_days":42,"reasons":["conf:10","win:tail","crowd:"],"computed_at":"2026-09-24T05:45:00Z"},"pay":{"stated_usd_annual":140000,"is_top_pay":false},"html_url":"https://alion.io/job/trust-senior-manager-ai-engineering-operations","json_url":"https://alion.io/job/trust-senior-manager-ai-engineering-operations.json","meta":{"generated_at":"2026-09-24T13:53:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}