{"id":2961349,"url":"https://alion.io/job/trustly-senior-engineering-manager-risk-platform","title":"Senior Engineering Manager, Risk Platform","company":{"id":4718,"name":"Trustly","domain":"trustly.com","url":"https://alion.io/company/trustly","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Leadership","role_family":"Leadership","seniority":"lead","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Francisco, United States","New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":226000,"max":340000,"currency":"USD","period":"year","gross":null,"usd_annual":340000},"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-20T20:24:58Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-24T14:53:28Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"WHO WE ARE\nAt Trustly, we're building a smarter, faster, and more secure financial future by revolutionizing the world of payments. As a global leader in Open Banking Payments, we are establishing Pay by Bank as the new standard at checkout, providing unparalleled freedom, speed, and ease to millions of consumers and merchants worldwide.\nOur Ambition: To build the world’s most disruptive payment network and redefine what the payment experience should feel like.\nTrustly is a global team of innovators, collaborators, and doers. If you are driven by a strong sense of purpose and thrive in a dynamic, entrepreneurial, and high-growth environment, join us and be part of a team that’s transforming the way the world pays.\nABOUT THE ROLE\nTrustly guarantees payments in North America, and every approval and every recovery runs on our risk decisioning and collections platforms. This role owns the product strategy for those platforms and runs the operating rhythm for the Data and Risk organizations, so that our teams plan well, deliver on their commitments and complete critical risk operations and compliance work on time.\nWHAT YOU'LL DO\nLEAD THE RISK DECISIONING AND COLLECTIONS PLATFORMS\nOwn the product strategy and roadmap for the risk decisioning platform and the collections platform, tied to approval rate, loss and recovery rate.\n\nLead the risk decisioning platform: the real-time decision engine (scoring path, latency and availability), the facts and scores available at decision time, and self-serve rule and threshold authoring with versioning, simulation, test mode and rollback.\n\nLead the collections platform: representment, retry and recovery workflows, consumer communications, reconciliation, and collections agency and vendor integrations, within collections regulations.\n\nLead the risk operations tooling: alert and case management, manual review queues and per-merchant risk settings.\n\nPartner with Risk Engineering on architecture, build-versus-buy decisions, release planning and delivery. Run one prioritization process across both platforms, with clear trade-offs on cost, risk and engineering capacity.\n\nTranslate risk requirements and regulatory obligations into product requirements and launch criteria, with Portfolio Risk Management, Risk Data Science, Compliance and Legal.\n\nDefine with Risk Data Science and Data Platform how models and features reach the decision path in production.\n\nRUN THE OPERATING RHYTHM FOR DATA AND RISK\nKeep one central tracker of operational tasks, owners and due dates across Data and Risk.\n\nWatch critical risk operations and compliance deliverables closely, including audit and regulatory requests, and flag items at risk of slipping.\n\nFollow up with task owners so that critical items are completed on time.\n\nSend regular status updates to the Chief Data and Risk Officer and escalate blockers when needed.\n\nRun the Data and Risk leadership cadence: staff meetings, monthly business reviews and quarterly readouts, and follow decisions and actions through to closure.\n\nRun annual and quarterly planning for Data and Risk: OKRs, roadmaps, headcount and budget, in partnership with Finance and People.\n\nTrack hiring, headcount and spend against plan.\n\nManage data, risk and collections vendors in partnership with Procurement, Finance and Legal: selection, contract renewals and spend.\n\nPrepare executive and board materials for the Chief Data and Risk Officer.\n\nLead cross-functional programs and special projects across Data and Risk.\n\nBring AI and automation into status reporting, planning and team workflows.\n\nLEAD THE TEAM\nHire, manage and develop the risk and collections product managers and the operations staff.\n\nSet product management standards across Risk: requirements, launch reviews and post-launch measurement.\n\nWHAT WE'RE LOOKING FOR\n10+ years in product management, including at least 5 years leading risk, fraud or collections products in payments or financial services.\n\nExperience building real-time decisioning platforms: rules engines, model scores in the decision path, and rule authoring with simulation and rollback.\n\nExperience leading product managers and partnering with engineering on architecture, build-versus-buy and delivery.\n\nExperience shipping ML-driven products with data science teams.\n\nExperience translating regulatory and compliance obligations into product requirements with Compliance and Legal.\n\nExperience running planning and operating cadence for a multi-team organization: OKRs, headcount, budget, business reviews, and executive and board materials.\n\nData and analytics fluency, with the judgment to tell when a number is wrong.\n\nPREFERRED\nACH or EFT domain expertise. Experience with open banking or account-to-account payments.\n\nProduct or operations experience in collections and recovery, including agency and vendor management.\n\nBackground in chief of staff, strategy and operations, or technical program management.\n\nExperience using AI to automate operational workflows and reporting.\n\nBachelor's degree or equivalent experience. MBA is a plus.\n\nLOCATION AND WORKPLACE\nThis role is based in San Francisco or New York, with 3 days a week in the office.","description_format":"text","description_chars":5173,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Software & Embedded Finance","Payment Processing & Gateways"],"lifecycle":[{"event":"open","at":"2026-10-20T22:58:20Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 5","filings_12m":5,"filings_prev_12m":0,"green_card_filings_12m":0,"median_offered_wage_usd":182500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":3,"expected_fill_days":26,"reasons":["conf:3","velocity","win:early"],"computed_at":"2026-10-24T06:02:35Z"},"pay":{"stated_usd_annual":340000,"is_top_pay":true},"html_url":"https://alion.io/job/trustly-senior-engineering-manager-risk-platform","json_url":"https://alion.io/job/trustly-senior-engineering-manager-risk-platform.json","meta":{"generated_at":"2026-10-24T17:17:10Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25056,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4718},"rest":"https://alion.io/mcp/rest/get_company?id=4718"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftrustly-senior-engineering-manager-risk-platform"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftrustly-senior-engineering-manager-risk-platform"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftrustly-senior-engineering-manager-risk-platform"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/trustly-senior-engineering-manager-risk-platform\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftrustly-senior-engineering-manager-risk-platform"}]}