{"id":972342,"url":"https://alion.io/job/trustpilot-senior-solutions-engineer-2","title":"Senior Solutions Engineer","company":{"id":55299,"name":"Trustpilot","domain":"trustpilot.com","url":"https://alion.io/company/trustpilot","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":39,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Denver, United States","New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":92000,"max":105000,"currency":"USD","period":"year","gross":true,"usd_annual":105000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Rest API","optional":false}],"status":"live","first_seen_at":"2026-08-13T15:26:01Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-14T15:50:59Z","board_verified":true,"closed_at":null,"days_open":62,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":62},"description":"At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!\nAs a Senior Solutions Engineer, you are a commercially minded technical specialist working as a strategic co-pilot alongside New Business Account Executives and Account Managers .Your primary mission is to drive revenue growth, accelerate deal velocity, and ensure technical win rates across active sales opportunities. You bridge the gap between complex technical capabilities and strategic business outcomes, translating Trustpilot's value proposition into compelling commercial solutions for upper mid-market and enterprise companies that instill technical confidence and convert prospects into long-term customers. You partner closely with sales teams during technical discovery to uncover high-value business challenges, map customer requirements to clear commercial outcomes, and drive Annual Contract Value (ACV) growth. \nThis is a high-impact, customer-facing role that combines technical expertise with commercial influence. Success is measured by deal conversion rates, technical win rates, and the quality of handover to implementation.\nWhat you’ll be doing:\nCommercial Discovery & Strategy: Partner closely with Account Executives to uncover high-value business challenges, identify key technical decision-makers, and map customer requirements to clear commercial outcomes. \nValue-Driven Demonstrations: Deliver tailored, highly engaging product demonstrations that highlight ROI, competitive differentiation, and business impact to align with client commercial goals. \nSolution Architecture & Revenue Generation: Design and present scalable solution architectures that solve key business pain points, drive expansion, and maximize Annual Contract Value (ACV). \nProof-of-Concept & Trial Management: Lead focused pilot programs and evaluation trials to validate functional fit, remove technical objections, and secure technical wins efficiently. \nSales Cycle Execution & Deal Enablement: Act as a trusted technical advisor throughout the sales process, actively removing technical friction and unblocking deals to accelerate closure. \nCross-Functional Collaboration: Work closely with Product, Engineering, and Implementation teams to ensure solution integrity and smooth handover.\nDocumentation & Knowledge Transfer: Maintain accurate documentation for proposed solutions and integration requirements.\nFeedback Loop: Capture recurring customer feedback and insights to inform product development and roadmap prioritization.\nWho you are:\nProven track record (5+ years) in a senior pre-sales or customer-facing technical role, consistently driving ACV growth within within complex B2B SaaS environments\nStrong commercial acumen with demonstrated ability to align complex technical solutions with C-level executive priorities and strategic outcomes\nDeep technical expertise in modern web technologies, web architecture, REST APIs, webhooks, and enterprise SaaS integrations, with a knack for simplifying complex topics for non-technical stakeholders\nExtensive experience co-selling alongside Enterprise Account Executives to navigate multi-stakeholder, high-value deal cycles for upper mid-market and enterprise prospects\nAdept at running high-impact PoCs, managing multiple active enterprise deal evaluations concurrently, and systematically removing technical friction to boost deal velocity \nProven ability to lead cross-functional alignment across Sales, Product, Engineering, and Implementation to safeguard technical win rates and seamless customer onboarding\nHighly organized, proactive self-starter with a passion for solving complex enterprise customer challenges though innovate technology solutions\nWhat's in it for you?\nA competitive base salary of $92,000-$105,000 gross per year, plus a competitive commission structure. The base salary range stated doesn't include any variable pay such as bonuses or commission or other benefits.\nAbility to work with the top account executives at Trustpilot and learn from them.\n20 vacation days + 2 personal days +10 paid holidays per year.\n2 (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community.\nRich learning and development opportunities supported through the Trustpilot Academy, LinkedIn Learning and Blinkist.\nFull health insurance.\n401k matching your contributions dollar-for-dollar up to 4% of your base salary.\nDiscounted club membership at Life Time Fitness.\n24/7 Employee Assistance Plan and full access to Headspace, a popular mindfulness app to promote positive mental health.\nDog friendly office \nExtra treats and events during the month - think ice cream carts, coffee bars and massages, to name a few.\nAdditional information\nWe are passionate about what we do. Our Commercial organization is diverse, collaborative and it is a fun place to work. Our culture is fast-paced, and our employees grow as we do. You will have plenty of personal development and coaching opportunities. We are a global organization with head office in Denmark, Copenhagen.\nAbout us\nTrustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve.\nToday, we have more than 350 million reviews and 60 million monthly active users across the globe, with 149 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 1000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. \nWe’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh -- it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas. \nOur purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you -- we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go.\nJoin us at the heart of trust.\nTrustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.\nTrustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.\nIf you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team () quoting the role you wish to apply for.","description_format":"text","description_chars":7890,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Health insurance","Pet friendly"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Online Reviews & Ratings"],"lifecycle":[{"event":"open","at":"2026-09-16T18:45:26Z"},{"event":"close","at":"2026-10-07T14:59:40Z"},{"event":"reopen","at":"2026-10-07T17:38:49Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 1","filings_12m":1,"filings_prev_12m":0,"green_card_filings_12m":0,"median_offered_wage_usd":237500,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:08:04+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":29,"band":"fade","label":"Fading","p_open":1,"p_active":0.806,"p_room":0.36,"age_days":61,"expected_fill_days":39,"reasons":["conf:3","velocity","win:tail","crowd:"],"computed_at":"2026-10-14T06:34:16Z"},"pay":{"stated_usd_annual":105000,"is_top_pay":false},"html_url":"https://alion.io/job/trustpilot-senior-solutions-engineer-2","json_url":"https://alion.io/job/trustpilot-senior-solutions-engineer-2.json","meta":{"generated_at":"2026-10-14T18:01:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23210,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":55299},"rest":"https://alion.io/mcp/rest/get_company?id=55299"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftrustpilot-senior-solutions-engineer-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftrustpilot-senior-solutions-engineer-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftrustpilot-senior-solutions-engineer-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/trustpilot-senior-solutions-engineer-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftrustpilot-senior-solutions-engineer-2"}]}