{"id":137818,"url":"https://alion.io/job/tryzens-global-corporate-it-infrastructure-manager","title":"Corporate IT & Infrastructure Manager","company":{"id":5399,"name":"Tryzens","domain":"tryzens.com","url":"https://alion.io/company/tryzens-global","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Thiruvananthapuram, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":21000,"max_usd":60000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":14},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CI/CD","optional":false},{"name":"ISO 27001","optional":false},{"name":"WooCommerce","optional":false},{"name":"Grafana","optional":true},{"name":"Kibana","optional":true},{"name":"Nagios","optional":true},{"name":"New Relic","optional":true},{"name":"PHP","optional":true},{"name":"Prometheus","optional":true},{"name":"Zabbix","optional":true}],"status":"live","first_seen_at":"2026-08-10T00:00:00Z","employer_posted_date":"2026-08-10","last_verified_at":"2026-10-22T13:01:41Z","board_verified":true,"closed_at":null,"days_open":73,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":73},"description":"Tryzens Limited is an international digital agency and our mission is to accelerate client success and growth across all channels, leveraging our expertise, insights, and digital-first principles, to deliver compelling experiences that delight and engage their customers.\nWith headquarters based in London and a proven development centre at Trivandrum, India, a near-shore office at Sofia in Bulgaria, at Melbourne, Sydney, Brisbane in Australia and at Indianapolis in USA. Our areas of expertise include the delivery of digital solutions (eCommerce and non-commerce), multi-channel retail solutions, and project management amongst others. We provide competitive solutions and services to several blue-chip clients primarily within retail, financial services, and other industries. We have built our delivery-focused reputation upon technical innovation, in-depth business knowledge, and creative vision, all of which support our objective of helping clients to gain true value from digital solutions. We have a platform-neutral independent approach working with the world’s leading technology partners, including Salesforce, SAP Commerce, Adobe Commerce, Shopify, OpenCart, WooCommerce, BigCommerce, CommerceTools, Prestashop and Middleware.\nWe are looking for a Corporate IT & Infrastructure Manager to lead our corporate IT function, ensure robust operational performance, and drive team empowerment. This role calls for a strong leader with hands-on knowledge in infrastructure and desktop management, vendor oversight, IT governance, and cloud/on-premise technology environments. The ideal candidate will have a proven track record in building accountable, high-performing teams and delivering IT services aligned with business objectives. This is an office-based role, and the successful candidate will be required to work from our Trivandrum office.\nYou’ll manage a team of skilled professionals and be accountable for end-to-end IT service ownership, governing external vendors, driving operational excellence, and aligning technology services with regulatory standards and business priorities.\nCore responsibilities are:\nTeam Leadership & Development: \nManage, mentor, and support a multidisciplinary IT team to consistently deliver value added IT and services to our growing business. \nDemonstrate forward thinking around where the organization is going and how technology can support these efforts. \nAdvocate and help define IT architecture vision from a strategic perspective, including internal and external platforms, tools, and systems. \nAct as the coach and mentor to team members and technical staff on their assigned project tasks \nConduct product work reviews with team members and help with hiring the best talent. \nFoster a culture of innovation, ownership, accountability, and continuous improvement. \nDevelop and execute training plans to elevate team skills \nAct as the Subject Matter Expert for all IT Engineering activities and collaborate with fellow Tryzenauts to understand new requirements while ensuring high levels of delivery within the team. \nManage and evolve ways of working/processes of the IT Engineering team to ensure all team deliverables are consistently met. \nCorporate IT:\nAccountable for the provision of devices, their adherence to Tryzens security policies and ongoing estate management to our global user base \nAccountable for Vendor management of Suppliers to ensure a consistent, high quality and secure delivery \nManage IT vendor relationships, contracts, procurement, and performance tracking. \nOversee budgeting, cost control, and service delivery from third-party vendors. \nCollaborate with Tryzenauts and manage suppliers to ensure seamless IT support, including (but not limited to): Leavers/joiners process, device provisioning, security best practices, connectivity \nDrive adoption of modern workplace tools and practices (e.g., Co-Pilot) \nSet in place and execute best practice processes for Access Management across Tryzens estate \nAtlassian Support:\nWork with our Operations team to manage the continuous optimisations and updates to our Atlassian Suite \nWork with Operations team for implementation and communication of all security patches/updates to Atlassian. \nLead platform scalability and migration efforts as needed. \nIT Operations & Infrastructure \nOversee corporate IT infrastructure, including cloud and on-premises environments, Firewalls, network connections and support. \nProvide high-level guidance on infrastructure-related tasks and emerging technologies. \nEnsure best practices in desktop management, including Microsoft tools and hardware management. \nStrategic Planning:\nDevelop and execute IT strategies that align with business needs and future growth. \nIdentify opportunities for improvement and innovation in IT service delivery. \nAct as a trusted advisor to senior leadership on IT-related matters. \nUsage of AI in leveraging Productivity and Operational efficiency. \nAudit and Security \nEnsure all IT delivery, setup and processes are executed in line with best practice security frameworks such as ISO 27001/9001 working closely with Tryzens internal and external teams. \nRequirements\nEssential experience:\n12+ years of progressive experience in IT roles, with 3+ years in a leadership capacity. \nProven experience managing enterprise infrastructure delivery platforms using modern techniques (e.g. containerisation, auto scalability, security policies, compute/storage etc, CI/CD) \nProven budget management experience of IT spend and ongoing optimisation \nLine Management and development of a multi-disciplinary IT team \nStrong understanding of enterprise, corporate IT environments and service delivery. \nUnderstanding and operational experience of networking, administration, security, and compliance best practices. \nExcellent leadership, communication, and stakeholder management skills. \nPreferred experience:\nHands-on experience with Atlassian tools administration and optimization. \nExperience providing Cloud IT services within a digital organisation. \nKnowledge of one of more of the following monitoring/observability tools and processes inclusive ELK stack, CloudTrail, Kibana, Grafana, Prometheus. Infrastructure monitoring using Nagios, Zabbix, New Relic.","description_format":"text","description_chars":6256,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Web Development Services","Custom Software Development","Enterprise Apps Implementation Partners"],"lifecycle":[{"event":"open","at":"2026-08-10T00:00:00Z"}],"visa":[],"liveness":{"score":44,"band":"fade","label":"Fading","p_open":1,"p_active":0.73,"p_room":0.6,"age_days":73,"expected_fill_days":79,"reasons":["conf:10","win:late","crowd:"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/tryzens-global-corporate-it-infrastructure-manager","json_url":"https://alion.io/job/tryzens-global-corporate-it-infrastructure-manager.json","meta":{"generated_at":"2026-10-22T16:30:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16820,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5399},"rest":"https://alion.io/mcp/rest/get_company?id=5399"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftryzens-global-corporate-it-infrastructure-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftryzens-global-corporate-it-infrastructure-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftryzens-global-corporate-it-infrastructure-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/tryzens-global-corporate-it-infrastructure-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftryzens-global-corporate-it-infrastructure-manager"}]}