Catering Supervisor

About Us

We are seeking an experienced, hands-on Catering Supervisor to oversee the daily catering operations at a busy food manufacturing site in Randfontein. The successful candidate will be responsible for supervising staff, ensuring exceptional food quality and service standards, maintaining compliance with food safety requirements, and supporting the kitchen team during production and service periods.

As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people - the heart of Tsebo - is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell.

Duties & Responsibilities

• Ensure service delivery standards are consistently achieved and maintained.
• Lead, motivate, coach, train, and develop catering staff.Manage staff attendance, productivity, discipline, and shift allocations.
• Supervise and actively assist with food preparation, cooking, plating, and service when required.
• Ensure food preparation, presentation, and service meet Tsebo Catering Solutions standards and quality requirements.
• Monitor portion control, food quality, stock usage, and wastage.
• Implement and maintain operational controls in line with site requirements.
• Ensure compliance with all food safety, hygiene, health and safety, and company policies and procedures.
• Address day-to-day HR and IR matters, including performance management and staff development.
• Analyse and respond proactively to client requirements, concerns, and potential complaints.
• Coordinate and manage catering functions and daily operational activities.
• Conduct regular kitchen and dining area inspections to maintain cleanliness and safety standards.
• Assist with stock control, stock counts, receiving, storage, and stock rotation.
• Complete operational reports and required site documentation.
• Build and maintain strong working relationships with clients and customers on a daily basis.
• Stay informed of food industry trends and best practices to enhance service delivery.
• Be available to work extended hours, weekends, and public holidays when operationally required.
• Willing and able to work rotational day and night shifts.

Skills and Competencies

• Strong leadership, communication, and team management skills.
• Sound knowledge of catering operations, food safety, hygiene, and health & safety standards.
• Customer-focused with good client relationship and problem-solving skills.
• Ability to plan, organise, and deliver results in a fast-paced environment.
• Computer literate with basic reporting and administrative skills.
• Hands-on approach with the ability to assist with food preparation, cooking, serving, stock control, and general kitchen operations.
• Minimum 2-3 years' supervisory experience within contract catering.

Qualifications

• National Senior Certificate (Matric)
• Relevant qualification relating to Hospitality Management or Food and Beverages