{"id":3273239,"url":"https://alion.io/job/tsg-risk-management-desktop-engineer","title":"Desktop Engineer","company":{"id":4418544,"name":"TSG Risk Management","domain":"tsgrisk.com","url":"https://alion.io/company/tsgrisk","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Jersey City, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":88000,"max_usd":166000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":6333},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"PowerShell","optional":false},{"name":"Windows","optional":false},{"name":"Active Directory","optional":true},{"name":"ITIL","optional":true},{"name":"Platform Engineering","optional":true},{"name":"Service Desk","optional":true}],"status":"live","first_seen_at":"2026-10-26T11:38:43Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-10-29T18:31:11Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Job Description:\nPosition Overview\nWe are seeking a highly skilled Desktop Engineer to join our global End User Computing team. This individual will be responsible for engineering, deploying, automating, and supporting the modern Windows desktop environment across the enterprise. The role requires deep technical expertise, strong problem-solving abilities, and the ability to operate effectively within a fast-paced, global environment.\nYou will work closely with other engineering teams, service operations, and security stakeholders to ensure a secure, highly available, and seamless experience for all end users.\nKey Responsibilities\nWindows Engineering & Endpoint Platform\nEngineer, maintain, and optimize a global Windows 11 desktop environment, ensuring stability, performance, and security.\nOwn OS image engineering, lifecycle management, configuration baselines, and feature update strategies.\nLead complex troubleshooting efforts using logs, diagnostics, and telemetry.\nModern Device Management\nDesign, implement, and manage Microsoft Intune for configuration, policy enforcement, compliance, application packaging, and advanced device management.\nLead Windows Autopilot deployments, provisioning workflows, and zero-touch onboarding processes.\nIntegrate Intune with Azure AD, security baselines, conditional access, and compliance frameworks.\nMECM (Microsoft Endpoint Configuration Manager)\nDrive all aspects of MECM administration and engineering, including:\nTask sequence creation and optimization (OSD, refresh, break/fix workflows)\nPatch management and compliance reporting\nInfrastructure health and performance tuning\n\nImplement and automate MECM-related processes to reduce operational overhead.\nAutomation & PowerShell Development\nDesign and maintain advanced PowerShell automation for:\nAutomation\nConfiguration enforcement\nRemediation scripts\nUser provisioning\nData transformation and reporting\n\nDevelop reusable automation modules that support engineering and operational workflows.\nMonitoring & Digital Experience (Nexthink - Nice to Have)\nUse Nexthink (or similar DEX tools) to monitor endpoint performance, identify trends, and proactively improve user experience.\nDevelop custom remote actions, dashboards, and investigations (if Nexthink is available).\nOperational Excellence\nProvide 3rd-line engineering support for escalated desktop issues, including collaboration with security, networking, server engineering, and service desk teams.\nParticipate in an on-call rotation and support planned weekend engineering activity for global deployments.\nMaintain detailed documentation, runbooks, and architecture diagrams.\nContribute to strategic projects such as hardware refresh, OS migrations, security initiatives, and global transformation programmes.\nRequired Skills & Experience\nTechnical Expertise\nExtensive hands-on experience with Windows 11 OS, including registry, file systems, event logs, troubleshooting techniques, and performance tuning.\nDeep knowledge of Intune, Autopilot, and Azure AD device management.\nStrong engineering-level experience with MECM, including deployments, task sequences, and compliance.\nAdvanced PowerShell developer, capable of writing clean, modular, production-ready automation.\nExperience with enterprise patching, software distribution, and GPO/modern policy management.\nBonus Skills\nExperience with Nexthink (dashboards, investigations, RA scripting).\nKnowledge of Active Directory, Group Policy, conditional access, and security baselines.\nUnderstanding of end-user hardware (laptops, workstations, peripherals) and driver/firmware lifecycle management.\nFamiliarity with virtualization (VDI), remote access technologies, and ITIL processes.\nProfessional Skills\nStrong communication skills, able to work effectively with global teams and non-technical users.\nAbility to manage multiple priorities in a high-pressure environment.\nProven experience driving improvements, standardization, and automation.\nAnalytical mindset with strong attention to detail.\nEducation & Experience\nBachelor's degree in Computer Science, Information Technology, or equivalent professional experience.\n5+ years of experience in desktop engineering or endpoint platform engineering within an enterprise environment.\nPrior experience in a global or highly regulated industry is a strong plus.\nWhy Join Us?\nOpportunity to work with modern engineering workflows and cutting-edge endpoint technologies.\nInfluence global standards, architecture, and transformation initiatives.\nWork in a highly collaborative team with strong opportunities for career growth.","description_format":"text","description_chars":4592,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-26T12:49:59Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring 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