{"id":2040996,"url":"https://alion.io/job/tsne-operations-manager","title":"Operations Manager","company":{"id":1850413,"name":"TSNE","domain":"tsne.org","url":"https://alion.io/company/tsne","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Management","role_family":"Management","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":75000,"max":80000,"currency":"USD","period":"year","gross":null,"usd_annual":80000},"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Workspace","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-07T17:55:01Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-09T01:25:34Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Overview\nWorker’s Justice Project (WJP) (workersjustice.org) was founded in 2010 to address the racial and economic injustices that low-wage immigrant workers face in New York City by building collective power to win institutional change. WJP runs two long-standing worker’s centers in Brooklyn (456 Grand Street and 613 4th Avenue) and a Deliverista Hub near City Hall in Manhattan. We promote justice and opportunity for low-wage immigrant workers in New York City by pushing for systematic enforcement and expansion of workplace protections, which include labor and occupational health and safety standards while advocating for industry-specific efforts to improve working conditions. WJP also offers skills-building training to workers in health & safety and industry-specific areas, and we educate immigrant communities about their rights in the workplace and how to exercise those rights.\nWJP is a fiscally sponsored project of TSNE (tsne.org).\nResponsibilities\nThe Operations Manager is a hands-on, 100% on-site role responsible for office administration, facility maintenance, technology coordination, vendor relationships, and day-to-day operational support for WJP’s two Brooklyn-based worker centers and Deliverista Hub network. This role oversees the smooth management and coordination of all organizational systems across divisions, and with operations-related vendors, and consultants.\nEssential Functions\nOffice & Facilities Management\nManage day-to-day operations needs at WJP two worker centers and Deliverista Hub(s) to ensure a safe, organized, efficient, and welcoming environment.\nServe as the primary liaison with building management and outside vendors for facilities, maintenance, cleaning, HVAC, electrical, security, and repairs.\nCoordinate and oversee office repairs, renovations, space planning, and workspaces as needed.\nMaintain an inventory of office supplies and program supplies, field staff requests, and place orders as needed.\nMaintain common areas, kitchen, storage rooms, and office supply areas ensuring organization and cleanliness.\nReceive and distribute incoming mail packages; coordinate any outgoing mail.\nVendor & Technology Management\nManage relationships with vendors, service providers, and contractors related to all facilities.\nServe as a liaison with the organization's managed IT service provider.\nEnsure computers, phones, internet access, databases, copiers, digital membership system and other office systems function effectively.\nMaintain hardware inventory and coordinate equipment purchases and upgrades.\nResearch and recommend technology solutions that improve organizational efficiency.\nSupport organization-wide technology implementations and staff training.\nOther duties as assigned.\nQualifications\nWe will consider exceptional candidates who demonstrate a strong combination of the specific qualifications and skills described below.\nAt least four years of progressively responsible experience in operations, office management, nonprofit administration, or a related field; equivalent experience will be considered.\nExperience working with immigrant organizations strongly preferred.\nExperience with office operations, facilities coordination, and administrative systems.\nProficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint), Google Workspace, and cloud-based business applications.\nExperience with CRM databases - experience with PowerBase/CiviCRM a plus.\nStrong organizational, project management, and problem-solving skills with demonstrated ability to manage complexity and prioritize tasks. \nExcellent written, verbal, and interpersonal communication skills.\nComfortable learning new technology, troubleshooting basic office tech issues.\nSelf-motivated, dependable, and able to manage multiple priorities independently.\nPrefer experience working in a nonprofit organization, managing donated goods, retail, boutique, and/or warehouse inventory.\nAbility to build a rapport with - and support - a diverse team of busy staff members and consultants across center locations, especially helping staff understand and comply with complex administrative systems. \nAvailability to work occasional evenings and weekends to support organizational events.\nExperience working in a multicultural and multi-ethnic work environment.\nA commitment to WJP’s mission, vision, and values and our workers and worker justice.\nBilingual in English and Spanish or French a plus.\nPhysical Demands/Work Environment\nThe physical demands described here are representative of those for this position. Reasonable accommodations will be made to enable individuals with disabilities to perform the functions.\nWhile performing the duties of this position, the employee is required to:\nThere may be a need to lift and/or move materials or equipment.\nAble to work in an open office space.\nAble to work a flexible schedule including early mornings, evenings, and/or weekends as needed.\nExtended periods of time in front of a computer screen is an essential aspect of the position.\nLift and/or move up to 25 pounds.\nThe noise level in the work environment is usually moderate.\nJob is not subject to significant occupational or environmental hazards.\nLikelihood of personal injury would be relatively slight.\nEnvironmental and work hazards are not present to a measurable degree\nCompensation and Benefits\nLocation: This is a 100% on-site position that will support operations at two Brooklyn worker centers in Williamsburg and South Slope as well as a Deliverista Hub in Manhattan near City Hall and potential future Hubs in other NYC locations. The Operations Manager is expected to visit each of these locations each week to ensure operational needs are met.\nCompensation: The starting salary range for this position is $75,000-$80,000 and is commensurate with experience.\nBenefits: This position is eligible for a full benefits package including:\nGenerous Paid-Time-Off (PTO): twelve paid holidays, three weeks of vacation, one week of personal holiday, and ability to accrue up to 487.5 hours of health leave time for benefited staff.\n80% Employer-paid, offering some $0 deductible Health Insurance through Harvard Pilgrim along with several low-deductible plans;\nLow-cost Harvard Pilgrim/Point32Health Dental and Vision.\nFlexible Spending Accounts (FSA) for Health and Dependent Care.\nEmployer-paid Life, Long- and Short-Term Disability Insurance.\nEmployer-paid Pension and Employee-paid 403b plan through TIAA.\n...and more!\nTSNE/WJP strives to achieve excellence through a diverse, equitable, and inclusive work environment that embraces all of our individual and collective differences. Black, Indigenous, People of Color, Middle Eastern and North African, Bilingual and/or Bicultural candidates, and LGBTQ2SIA+ candidates are encouraged to apply. We value and honor the unique talents, learning styles, and lived experiences of each individual that enrich and strengthen our workplace culture, and we are proud to be an equal opportunity and affirmative action employer.\nAll employment conditions are based on an individual’s performance and job qualifications. TSNE/WJP prohibits discrimination and harassment of any kind based on race, creed, color, religion, native language, gender, sexual orientation, gender identity/expression, national origin, physical or mental disability, age, genetic information, veteran status, marital status, parental status, pregnancy, race-based hairstyles, or any other protected characteristic stated by federal and state law. Regardless of any class’ protection under the law or lack thereof, TSNE/WJP celebrates diversity and values the strengths that come with having a diverse team of employees. It is represented in our workplace culture, and it is who we are.\nTSNE/WJP's EEO statement extends to volunteers, interns, contractors, vendors, and clients.\nTSNE/WJP is committed to providing reasonable accommodations throughout the application and hiring process. If you need an accommodation to apply or participate in any part of the hiring process, please contact . Requests will be handled confidentially and shared only as needed to evaluate and implement the accommodation.","description_format":"text","description_chars":8193,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"French","level":"Proficiency (C2)","optional":false},{"language":"Spanish","level":"Proficiency (C2)","optional":false},{"language":"English","level":"Proficiency (C2)","optional":false}]},"benefits":["Flexible schedule","Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Nonprofits & Foundations"],"lifecycle":[{"event":"open","at":"2026-10-07T17:55:01Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":34,"reasons":["conf:1","win:early"],"computed_at":"2026-10-08T05:49:30Z"},"pay":{"stated_usd_annual":80000,"is_top_pay":false},"html_url":"https://alion.io/job/tsne-operations-manager","json_url":"https://alion.io/job/tsne-operations-manager.json","meta":{"generated_at":"2026-10-09T03:53:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3109,"day_limit":5000,"remaining_today":1891,"minute_limit":60,"resets_at":"2026-10-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1850413},"rest":"https://alion.io/mcp/rest/get_company?id=1850413"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftsne-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftsne-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftsne-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/tsne-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftsne-operations-manager"}]}