{"id":4158311,"url":"https://alion.io/job/ttec-data-analyst-with-english","title":"Data Analyst with English","company":{"id":6985,"name":"TTEC","domain":"ttec.com","url":"https://alion.io/company/ttec","size_band":null,"is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sofia, Bulgaria"],"countries":["BG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Copilot","optional":false},{"name":"Microsoft Excel","optional":false},{"name":"Power BI","optional":false},{"name":"Python","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-11-12T10:21:06Z","employer_posted_date":null,"last_verified_at":"2026-11-12T10:21:06Z","board_verified":false,"closed_at":null,"days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"We’re hiring and looking to connect with you to join our team as a Supply Chain Data Analyst, working hybrid from Sofia, Bulgaria.\n\nAt TTEC, we help global brands deliver outstanding customer experiences and operational excellence. Join a team where collaboration, continuous learning, and development are part of everyday work.\n\nAbout TTEC: \n\nWe help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.\n\nAs we highly value our employees, we offer:\n\nExtensive training programs;\n\nAdditional health insurance and reimbursement for medical and dental services;\n\nHybrid working model (1 day per week from the office);\n\nStandard working hours: 09:00 – 18:00;\n\nFriendly and supportive international environment;\n\nOpportunities to develop your logistics and supply chain expertiseAccess to industry-leading best practices.\n\nWhat You’ll be Doing: \n\nAs a Supply Chain Data Analyst, you will transform complex supply chain and operational data into actionable business insights. Working closely with business stakeholders, you will support data-driven decision making by developing reports, dashboards, and analytical solutions that improve operational performance, data quality, and overall business outcomes.\n\nYou will also explore opportunities to leverage AI-powered technologies and automation to streamline reporting processes and enhance insight generation.\n\nOn a typical day, you’ll: \n\nPartner with business and operations stakeholders to understand reporting requirements, business challenges, KPIs, and data-driven opportunities;\n\nCollect, prepare, validate, and analyze data from supply chain and enterprise systems to support operational and strategic decision-making;\n\nDevelop and maintain Power BI dashboards, reports, data models, and visualizations that provide actionable business insights;\n\nUse SQL, Power BI, and analytical techniques to identify trends, anomalies, performance gaps, and root causes, while supporting data quality and governance initiatives;\n\nDrive reporting automation and process improvements, leveraging AI, Copilot, and other intelligent tools to accelerate analysis and insight generation;\n\nPresent findings and recommendations to both technical and non-technical stakeholders and support the adoption of data-driven solutions\n\nWhy You? What You Bring: \n\nConnections are everything here at TTEC. That means we connect with our customers, our teammates and most importantly with you. We are looking for dynamic, resilient candidates, with a positive attitude and excellent interpersonal skills. To succeed in this role, you must be a confident and enthusiastic individual who will strive to go that extra mile for our customers. If the ability to connect yourself is what you bring to the table… along with the following:\n\nFluency in English;\n\nBachelor’s degree in data science, Computer Science, Engineering, Business Analytics, Information Systems, or a related field;\n\n3+ years of relevant experience in data analytics, business intelligence, reporting, data engineering, or AI-enabled analytics is an advantage;\n\nExperience working with data analysis, reporting, or business intelligence tools;\n\nStrong knowledge of Power BI and advanced Excel for reporting and data visualization;\n\nWorking knowledge of Python for data analysis, transformation, automation, and AI/ML use cases;\n\nWorking knowledge of SQL for data extraction, validation, and analysis;\n\nAnalytical mindset with the ability to identify trends, patterns, anomalies, and business insights;\n\nStrong stakeholder management and communication skills, with the ability to explain findings to both technical and non-technical audiences\n\nInterest in AI, automation, and modern analytical tools, with a desire to continuously learn and improve processes.\n\nJoin our team and be a part of our commitment to excellence in logistics services! We look forward to receiving your application.\n\nPlease send your CV in English.\n\nAll documents will be treated in the strictest confidentiality. Only short-listed candidates will be invited for an interview.","description_format":"text","description_chars":4276,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Health insurance","Hybrid work"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Business Process Outsourcing (BPO)","Call Center Services"],"lifecycle":[{"event":"open","at":"2026-11-12T11:16:40Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":28,"reasons":["seen:0","win:early"],"computed_at":"2026-11-12T12:00:44Z"},"pay":null,"html_url":"https://alion.io/job/ttec-data-analyst-with-english","json_url":"https://alion.io/job/ttec-data-analyst-with-english.json","meta":{"generated_at":"2026-11-12T12:00:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24731,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6985},"rest":"https://alion.io/mcp/rest/get_company?id=6985"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fttec-data-analyst-with-english"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fttec-data-analyst-with-english"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fttec-data-analyst-with-english"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ttec-data-analyst-with-english\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fttec-data-analyst-with-english"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4158311}},{"tool":"search_jobs","arguments":{"company":"ttec.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4158311},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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