Location
In office (Hyderabad)
Employment
Full-Time
First seen by Alion on Oct 27, 2026.
Overview
Company
Impact
Profile match
TTEC is a global customer experience technology and services company that specializes in Customer Experience (CX) strategy, contact center operations, and AI-enhanced services. Serving brands across diverse industries, TTEC employs a unique blend of human talent and AI technology to optimize customer interactions and drive satisfaction. With over 54,000 employees across 80+ contact centers, TTEC provides tailored solutions that enhance customer journeys, improve operational efficiency, and foster long-term loyalty.
Data Engineering team is responsible for developing and maintaining Companies enterprise data warehouse which is considered business critical. Any support gap will result in revenue loss to the company Core Looker Responsibilities
India-Telangana-Hyderabad
- Design, develop, and maintain LookML models (views, explores, dimensions, measures).
- Build and optimize Looker dashboards and Looks aligned to business requirements.
- Translate business requirements into scalable semantic data models.
- Ensure data accuracy, consistency, and performance across dashboards and explores.
- Implement best practices for LookML (reusability, naming standards, performance tuning).
- Work closely with data engineers and analysts to integrate new datasets.
- Optimize SQL queries and Looker performance (joins, PDTs, aggregate awareness).
- Support users by troubleshooting dashboard and data issues.
- Document data models, metrics definitions, and dashboard usage.
- Support UAT and production deployments.
- Follow version control practices (Git) for LookML development. This is a Data Analyst role. Not backfilling this position will result in support gap and delay in our deliverables which will result in revenue loss and client satisfaction. Not backfilling this position will increase load on our existing resources. Entire Data team is located at this location This person will be responsible to working on AI tools to enable AI in our Looker Dashboards This is a replacement position and it will impact business deliverables if not backfilled on time. We are already short of resources and further reduction in team is not possible
India-Telangana-Hyderabad
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