{"id":3032047,"url":"https://alion.io/job/ttec-digital-consultant-cognigy","title":"Consultant – Cognigy","company":{"id":3352,"name":"TTEC Digital","domain":"ttecdigital.com","url":"https://alion.io/company/ttec-digital","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":84,"open_postings":54,"ghost_share":0.185,"stale_share":0,"repost_share":0.019,"time_to_fill_p50_days":78,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hyderabad, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"JavaScript","optional":false},{"name":"Rest API","optional":false}],"status":"live","first_seen_at":"2026-10-21T14:53:04Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-25T03:49:28Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":3},"description":"We are looking for a hands-on Cognigy.AI Consultant to design, develop, implement, and optimize conversational AI solutions, including intelligent chatbots, voicebots, and virtual agents. The consultant will work closely with clients and technical teams to deliver scalable enterprise solutions and integrate Cognigy with NICE CXone and other contact center platforms.\nKey Responsibilities\nDesign, develop, and deploy conversational AI solutions using Cognigy.AI.\n\nBuild and maintain conversational flows, intents, entities, dialogue logic, and AI agent workflows.\n\nDevelop voicebots, chatbots, virtual agents, and automated customer journeys.\n\nIntegrate Cognigy.AI with NICE CXone, CCaaS platforms, CRM systems, and enterprise applications.\n\nDevelop REST API integrations, webhooks, and backend connectivity.\n\nUse JavaScript, CognigyScript, and custom logic to extend platform capabilities.\n\nTroubleshoot technical issues, optimize bot performance, and improve conversational experiences.\n\nParticipate in requirements gathering, solution design, technical discussions, testing, deployment, and production support.\n\nCollaborate with clients and cross-functional teams to translate business requirements into technical solutions.\n\nLead technical discussions, mentor team members, and contribute to project delivery where required.\n\nRequired Skills\nHands-on experience in Cognigy.AI development and implementation.\n\nStrong knowledge of conversational AI, NLU, intents, entities, and dialogue management.\n\nExperience building and deploying chatbots, voicebots, and virtual agents.\n\nGood understanding of JavaScript, CognigyScript, JSON, REST APIs, and webhooks.\n\nExperience integrating conversational AI with NICE CXone or other CCaaS/contact center platforms.\n\nKnowledge of IVR, telephony, call flows, and customer interaction journeys.\n\nStrong troubleshooting, analytical, and problem-solving skills.\n\nGood communication skills and the ability to work directly with clients.","description_format":"text","description_chars":1973,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","Systems Integrators","AI Consulting & Integration","Contact Center Software"],"lifecycle":[{"event":"open","at":"2026-10-21T20:30:24Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":78,"reasons":["conf:0","velocity","win:early"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/ttec-digital-consultant-cognigy","json_url":"https://alion.io/job/ttec-digital-consultant-cognigy.json","meta":{"generated_at":"2026-10-25T05:18:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7230,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3352},"rest":"https://alion.io/mcp/rest/get_company?id=3352"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fttec-digital-consultant-cognigy"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fttec-digital-consultant-cognigy"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fttec-digital-consultant-cognigy"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ttec-digital-consultant-cognigy\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fttec-digital-consultant-cognigy"}]}