{"id":3063107,"url":"https://alion.io/job/ttec-jobs-sales-manager-operations","title":"Sales Manager, Operations","company":{"id":2279848,"name":"TTEC","domain":"ttecjobs.com","url":"https://alion.io/company/ttecjobs","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":84,"open_postings":16,"ghost_share":0,"stale_share":0.438,"repost_share":0,"time_to_fill_p50_days":66,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Sales","role_family":"Sales","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tempe, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":60000,"max":null,"currency":"USD","period":"year","gross":null,"usd_annual":60000},"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-21T00:00:00Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-11-05T04:17:24Z","board_verified":true,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":15},"description":"Your potential has a place here with TTEC’s award-winning employment experience. As a Sales Supervisor working onsite in Tempe, AZ, you’ll be a part of bringing humanity to business. #experienceTTEC\nOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in United States says it all!\nBase Salary $60,000/year + bonus opportunities\nhelp us grow our sales representative team\neligible for generous employee referral bonus opportunities\nWhat You’ll Do\nThis role is designed for someone ready to take the next step in their sales leadership. You’ll bring a self-motivated, detail-oriented approach, comfort managing multiple priorities, and the ability to guide others in a fast-paced customer-focused environment. Your sales experience will help you coach associates, support customer conversations, and contribute to team performance while growing your direct management experience.\nWe’re looking for a leader to Act as one, as you will encourage and motivate your team to resolve issues, accomplish goals and influence their career mobility.\nDuring a Typical Day, You’ll\nCoach sales associates to achieve company and client goals through observations, feedback, and support\n\nHelp your team build consultative sales skills, including creating value, building urgency, and communicating persuasively with customers\n\nSupport customer escalations and guide associates through account management conversations\n\nMonitor team performance, attendance, and daily activity to help associates stay on track\n\nCoordinate training or updates on products, services, tools, processes, and client expectations\n\nUse TTEC and client systems throughout the day to support your team, resolve questions, and complete administrative tasks\n\nGrow your leadership experience as a first-line manager by motivating, mentoring, and supporting career development for your team\n\nWhat You Bring to the Role\nHigh school diploma or equivalent\n\n4+ years of contact center experience, including inbound and outbound motions\n\n2+ years of applied sales experience with a customer-focused mindset\n\nExperience leading a sales representative team\n\nAbility to support multiple products and services while clearly articulating value to customers and coaching team members\n\nAbility to understand and communicate technical solutions and business value\n\nStrong verbal and written communication skills with clarity, detail, and professionalism\n\nWhat You Can Expect\nA team environment supportive of your career and professional development\nAn inclusive culture and community minded organization where giving back is encouraged\nA global team of curious lifelong learners guided by our company values\nAnd yes... $60,000/yr base + performance bonus opportunities, benefits you'd expect like paid time off, wellness and healthcare benefits and maybe a few that would pleasantly surprise you (like tuition reimbursement)\nVisit https://www.ttecjobs.com/en/us-employee-benefits for more information.\nAbout TTEC\nTTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day-and it starts with the talent behind the experience.\nTTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.","description_format":"text","description_chars":4150,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":["Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Information Technology","Real Estate","Human Resources"],"lifecycle":[{"event":"open","at":"2026-10-22T07:14:56Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":15,"expected_fill_days":66,"reasons":["conf:1","velocity","win:early"],"computed_at":"2026-11-05T05:54:30Z"},"pay":{"stated_usd_annual":60000,"is_top_pay":false},"html_url":"https://alion.io/job/ttec-jobs-sales-manager-operations","json_url":"https://alion.io/job/ttec-jobs-sales-manager-operations.json","meta":{"generated_at":"2026-11-05T14:22:59Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18649,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2279848},"rest":"https://alion.io/mcp/rest/get_company?id=2279848"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fttec-jobs-sales-manager-operations"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fttec-jobs-sales-manager-operations"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fttec-jobs-sales-manager-operations"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ttec-jobs-sales-manager-operations\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fttec-jobs-sales-manager-operations"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3063107}},{"tool":"search_jobs","arguments":{"company":"ttecjobs.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3063107},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}