{"id":2846713,"url":"https://alion.io/job/ttec-network-administrator-with-english","title":"Network Administrator with English","company":{"id":6985,"name":"TTEC","domain":"ttec.com","url":"https://alion.io/company/ttec","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Networking","role_family":"Networking","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sofia, Bulgaria"],"countries":["BG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-19T11:16:15Z","employer_posted_date":null,"last_verified_at":"2026-10-19T11:16:15Z","board_verified":false,"closed_at":null,"days_open":1,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":1},"description":"We’re hiring and are looking for a Network Administrator for HP Enterprise – working hybrid in TTEC in Sofia, Bulgaria.\n\nNow, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it’s more relevant than ever before in today’s environment. We know we’re stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.\n\nAbout TTEC: \n\nWe help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.\n\nAs we highly value our employees, we offer:\n\nExtensive training programs;\n\nHybrid working model – 2 days work on-site;\n\nStandard working hours from 9:00 AM – 6:00 PM;\n\nOccasional participation in a compensated on-call schedule, providing after-hours support (8pm to 8am). Additional compensation applies for both availability and incident response (overtime) activities.\n\nAdditional health insurance and reimbursement for medical and dental services;\n\nMultisport/Coolfit cards at a preferential price;\n\nCorporate discounts;\n\nAccess top notch business best practices;\n\nWork in a challenging and pleasant business environment.\n\nWhat You’ll be Doing:\\\n\nAs a Network Administrator, you will play a key role in supporting enterprise customer environments and resolving complex networking issues. You will work closely with customers and technical teams to troubleshoot problems, maintain service continuity, and contribute to the delivery of high-quality support. This role offers the opportunity to work with modern networking technologies while continuously developing your technical expertise within a global organization.\n\nOn a typical day, you’ll:\n\nTroubleshoot and resolve complex networking incidents in enterprise customer environments.\n\nPerform root cause analysis and identify long-term solutions to recurring issues.\n\nSupport customers and internal teams with technical questions related to network infrastructure and services.\n\nManage escalated cases and coordinate resolution activities with engineers and service partners.\n\nWork with cross-functional teams to improve system stability, performance, and service quality.\n\nContribute to continuous improvement initiatives, documentation, and knowledge sharing.\n\nWhy You? What You Bring: \n\nConnections are everything here at TTEC. That means we connect with our customers, our teammates and most importantly with you. We are looking for dynamic, resilient candidates, with a positive attitude and excellent interpersonal skills. To succeed in this role, you must be a confident and enthusiastic individual who will strive to go that extra mile for our customers.\n\nIf the ability to connect yourself is what you bring to the table… along with the following:\n\nFluency in English;\n\n3+ years of experience supporting enterprise IT environments, with strong troubleshooting and problem-solving skills.\n\nHands-on experience with networking technologies such as routing, switching, VPNs, firewalls, and load balancers.\n\nStrong customer-facing communication skills and the ability to work effectively with technical and non-technical stakeholders.\n\nExperience handling complex incidents, performing root cause analysis, and managing escalated cases.\n\nAbility to document solutions, share knowledge, and contribute to team success.\n\nProfessional English and a customer-focused mindset.\n\nNice to have:\n\nVocational/technical certification, Associate’s or Bachelor’s degree in a relevant field.\n\nExperience mentoring colleagues or leading technical activities.\n\nNATO Clearance.\n\nJoin our team and be a part of our commitment to excellence in logistics services! We look forward to receiving your application.\n\nPlease send your CV in English.\n\nAll documents will be treated in the strictest confidentiality. Only short-listed candidates will be invited for an interview.","description_format":"text","description_chars":4134,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Health insurance","Hybrid work"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Business Process Outsourcing (BPO)","Call Center Services"],"lifecycle":[{"event":"open","at":"2026-10-19T11:16:15Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":23,"reasons":["seen:0","win:early"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/ttec-network-administrator-with-english","json_url":"https://alion.io/job/ttec-network-administrator-with-english.json","meta":{"generated_at":"2026-10-20T17:08:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19525,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6985},"rest":"https://alion.io/mcp/rest/get_company?id=6985"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fttec-network-administrator-with-english"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fttec-network-administrator-with-english"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fttec-network-administrator-with-english"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ttec-network-administrator-with-english\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fttec-network-administrator-with-english"}]}