{"id":2140744,"url":"https://alion.io/job/ttms-senior-application-support-engineer-x2-rntsk0041602","title":"Senior Application Support Engineer x2; RNTSK0041602","company":{"id":1826585,"name":"TTMS","domain":"ttms.com","url":"https://alion.io/company/ttms-com","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Traffit","truth_index":null},"role":"Support","role_family":"Support","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Poland"],"countries":["PL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":36000,"max_usd":72000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":8},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITIL","optional":true},{"name":"Linux","optional":true},{"name":"MS SQL","optional":true},{"name":"Oracle","optional":true},{"name":"SharePoint","optional":true},{"name":"SQL","optional":true},{"name":"Unix","optional":true},{"name":"Windows Server","optional":true}],"status":"live","first_seen_at":"2026-09-10T12:28:21Z","employer_posted_date":"2026-09-10","last_verified_at":"2026-10-26T22:12:06Z","board_verified":true,"closed_at":null,"days_open":46,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":46},"description":"*]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" data-turn-id=\"request-6a9ac61d-0940-83ed-8256-5c40a763af5f-4\" data-turn-id-container=\"request-6a9ac61d-0940-83ed-8256-5c40a763af5f-4\" data-testid=\"conversation-turn-38\" data-turn=\"assistant\">\nAs a Senior Application Support Specialist, you will ensure the stability and smooth operation of business-critical applications by troubleshooting issues, supporting releases and changes, and collaborating with technical teams.\nResponsibilities\nHigher education/ minimum engineer/ bachelor\nVery good communication skills\nGood coordination skills\nAbility to work as a team member\nSupervising work of Junior Specialists\nCustomer oriented\nFluent English\nAt least 5 years of experience as Specialist supporting applications (analysis and providing solutions for incidents, problems and changes), preferred experience in work as second line support\nAbility to learn quickly new technologies and business processes\nKnowledge of relational data base (Oracle)\nGood knowledge of SQL/MS SQL, PL/SQL, Unix/linux, Sharepoint\nKnowledge of Documentum platform (for system services based on Documentum)\nAbility to plan and organize work of teams\nCustomer oriented\nITIL Foundation Certificate\nBeing fluent in at least one of the main IT technologies.\nAnalytical skills\nKnowledge of software building process\nGeneral knowledge of business processes\nKnowledge of ITIL and Release Management proces (ITIL Foundation Certificate)\nReadiness to work in the project or operations\nNice to have: Experience in pharma industry or international company\nGood knowledge of Windows Server 2008, SQL Server 2008 and IIS 7\nKnowledge of HP ALM / HP Quality Center from administrative perspective\nRequirements\nProviding 2nd line application support and resolving incidents, problems, and change requests.\nTroubleshooting applications, databases, and system environments.\nSupporting releases, deployments, and system changes.\nMonitoring application performance and ensuring service stability.\nCoordinating technical activities and collaborating with internal teams, vendors, and customers.\nCreating and maintaining technical documentation and operational procedures.\nSupporting and mentoring junior team members.\nBenefits\nParticipation in interesting and demanding projects.\nFlexible working hours.\nA great, non-corporate atmosphere.\nPossibility to work remote or hybrid (2 days per week from the office).\nOpportunities for development and promotion.\nAttractive package of benefits.","description_format":"text","description_chars":2659,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Flexible schedule"],"hiring_locations":[{"name":"Poland","iso":"PL","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","IT Staffing & Staff Augmentation"],"lifecycle":[{"event":"open","at":"2026-10-09T03:05:19Z"}],"visa":[],"liveness":{"score":62,"band":"ok","label":"Likely open","p_open":1,"p_active":0.824,"p_room":0.75,"age_days":45,"expected_fill_days":60,"reasons":["conf:2","velocity","win:late"],"computed_at":"2026-10-26T05:57:25Z"},"pay":null,"html_url":"https://alion.io/job/ttms-senior-application-support-engineer-x2-rntsk0041602","json_url":"https://alion.io/job/ttms-senior-application-support-engineer-x2-rntsk0041602.json","meta":{"generated_at":"2026-10-27T01:51:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per 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