{"id":2575003,"url":"https://alion.io/job/tui-group-internship-customer-support-agent","title":"Internship - Customer Support Agent","company":{"id":42314,"name":"TUI Group","domain":"tuigroup.com","url":"https://alion.io/company/tuigroup","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":4,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":17,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Early Careers","role_family":"Early Careers","seniority":"intern","employment_type":"internship","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Zaventem, Belgium"],"countries":["BE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":24000,"max_usd":47000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":710},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-14T23:54:56Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-15T13:58:47Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"TUI Business:\nTUI Airline\n\nBand:\nNon-banded\n\n Location(s):\n\nBelgium | Zaventem | 1930 | Luchthaven Brussel 40p/1 | TUI Airlines Belgium NV\n\nHours per week:\n39\n\nType of contract:\nInternship\n\nAs a Customer Support Agent, you will be part of an international corporate culture where variety is key.\nWhat are you going to do?\nYou are responsible for welcoming our customers at the airport;\nOur passengers can count on your assistance during baggage check-in and boarding;\nIn the event of delays or problems, you help passengers as quickly and efficiently as possible. You provide the right solution for the right situation;\nIf travelers wish to leave last-minute, you are also the person who will sell the plane tickets;\nYou are also responsible for other administrative tasks (handling e-mails, sending mail, etc.). In addition, you will also help with the distribution and stock management of promotional material, business gifts and office materials.\nWhat do you bring?\nYou are the point of contact for our travellers, the face of TUI. That's why you hold our values in high regard: \"Trusted, Unique and Inspiring\". TUI is in your DNA!\nYou are customer-friendly and commercially minded;\nIn our international environment, you can express yourself fluently in Dutch, French and English;\nIn addition, you have a healthy sense of responsibility and you come across as familiar and well-groomed to our customers.\nWord, Outlook, Excel; you know the MS Office package like the back of your hand!\nA flexible (part-time) schedule does not scare you, you are fully happy to work alternately in morning/day/night shifts. You will also get to work during weekends and holidays, so a car would also be recomendable. \nPractical information\nWe are looking for an intern that will be doing an internship of at least 4 consecutive weeks. After the internship we also would like you commit to doing a Summer Job with us (this can be June, July, August or September).\nFrom a workplace to a place to belong. At TUI we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.\nWe are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.","description_format":"text","description_chars":2254,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Dutch","level":"All levels","optional":false}]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Travel Agencies","Hotels & Resorts","Tour Operators","Air Transport"],"lifecycle":[{"event":"open","at":"2026-10-14T23:54:56Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":17,"reasons":["conf:1","velocity","win:early","comp:junior,brand"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/tui-group-internship-customer-support-agent","json_url":"https://alion.io/job/tui-group-internship-customer-support-agent.json","meta":{"generated_at":"2026-10-15T17:34:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26617,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":42314},"rest":"https://alion.io/mcp/rest/get_company?id=42314"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftui-group-internship-customer-support-agent"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftui-group-internship-customer-support-agent"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftui-group-internship-customer-support-agent"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/tui-group-internship-customer-support-agent\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftui-group-internship-customer-support-agent"}]}