{"id":2485138,"url":"https://alion.io/job/tui-group-retail-travel-advisor","title":"Retail Travel Advisor","company":{"id":42314,"name":"TUI Group","domain":"tuigroup.com","url":"https://alion.io/company/tuigroup","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":87,"ghost_share":0.011,"stale_share":0,"repost_share":0.287,"time_to_fill_p50_days":15,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Heswall, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":13,"max":null,"currency":"GBP","period":"hour","gross":null,"usd_annual":34000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-14T00:09:13Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-28T23:55:46Z","board_verified":true,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":15},"description":"Here at TUI, you’ll find we’re an inclusive company with a culture of care and by joining the Retail Team as a Travel Advisor in ourHeswall store, we’ll support you to become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You’ll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company.\nAs part of our dedication to delivering exceptional customer service and flexibility for our customers, you’ll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores.\nABOUT OUR OFFER\nTUI offers much more than just starting salary of £13.09 per hour\nBe rewarded for exceeding your targets with our commission scheme\nEnjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off\nBenefit from our Health and Wellbeing across key areas - Financial, Health, Social, Community and Career\nInvestment in your development and career progression \nPension scheme and life assurance \nABOUT THE JOB\nUse your passion to inspire our customers and colleagues whilst enjoying a great amount of fun\nYour drive to achieve will lead you to exceed your sales objectives, in Retail we call it ‘Smashing your Targets’ \nYou’ll embrace change and rise to the challenges of a customer engaged role both face to face and virtually\nIf things don’t go to plan, you’ll need to be confident to actively investigate and resolve any question or complaint\nAs technology advances so does TUI, you’ll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers. \nABOUT YOU\nExcellent customer service skills with a genuine passion to go above and beyond\nA strong dedication to achieve goals and sales targets\nAble to prioritise multiple tasks in a fast-paced environment and bounce back from challenges \nAbility to embrace change and adapt to new ways of working\nA team player who engages and collaborates with our customers and colleagues\nAn organised individual who takes pride in their work and communicates effectively\nAble to work a varied shift pattern each week in-line with shop opening and closing times.\nFrom a workplace to a place to belong. At TUI we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.\nWe're committed to supporting candidates with disabilities and impairments so if you require any support, please let us know.\nFor the Hiring Manger to have sight of your application, you'll also need complete our online assessment - you'll be prompted to do this once you've submitted your application.\nPlease note, if you've been interviewed for this role within the last 6 months, we're unable to consider a further application at this time","description_format":"text","description_chars":2922,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Travel Agencies","Hotels & Resorts","Tour Operators","Air Transport"],"lifecycle":[{"event":"open","at":"2026-10-14T00:09:13Z"},{"event":"close","at":"2026-10-14T23:54:56Z"},{"event":"reopen","at":"2026-10-15T04:45:28Z"}],"visa":[],"liveness":{"score":40,"band":"fade","label":"Fading","p_open":1,"p_active":0.735,"p_room":0.55,"age_days":15,"expected_fill_days":15,"reasons":["conf:5","wave","velocity","win:tail","comp:brand"],"computed_at":"2026-10-29T05:49:05Z"},"pay":{"stated_usd_annual":34000,"is_top_pay":false},"html_url":"https://alion.io/job/tui-group-retail-travel-advisor","json_url":"https://alion.io/job/tui-group-retail-travel-advisor.json","meta":{"generated_at":"2026-10-29T07:59:07Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12203,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":42314},"rest":"https://alion.io/mcp/rest/get_company?id=42314"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftui-group-retail-travel-advisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftui-group-retail-travel-advisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftui-group-retail-travel-advisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/tui-group-retail-travel-advisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftui-group-retail-travel-advisor"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2485138}},{"tool":"search_jobs","arguments":{"company":"tuigroup.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2485138},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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