{"id":2493572,"url":"https://alion.io/job/tulip-interfaces-technical-account-manager-4","title":"Technical Account Manager","company":{"id":7547,"name":"Tulip Interfaces","domain":"tulip.co","url":"https://alion.io/company/tulip-interfaces","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":70,"open_postings":11,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":66,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"stated_regions","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["Budapest, Hungary","Munich, Germany"],"countries":["HU","DE"],"hiring_countries":["DE","FR","AE","GB","AT","BE","BA","BG","HR","CY","CZ","DK","EG","FI","HU","IE","IL","IT","KE","NL","NG","NO","PL","RO","SA","RS","ZA","ES","SE","CH","TR","UA","AL","DZ","AD","AO","BH","BJ","BW","BF"],"hiring_countries_total":115,"salary":null,"salary_estimate":{"min_usd":78000,"max_usd":144000,"period":"year","method":"role_seniority_country_cell","sample_n":23},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-11T09:22:19Z","employer_posted_date":"2026-08-13","last_verified_at":"2026-10-14T12:55:51Z","board_verified":true,"closed_at":null,"days_open":64,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":64},"description":"This role is located in EMEA- remote with possibility to work from our offices in Munich or Budapest\nTulip brings modern technology and AI into manufacturing. Manufacturing accounts for almost 20% of the global economy and one in every seven workers on Earth, yet remains among the least digitized. More than a decade ago, we created the category to close that gap: AI-native software that puts cutting-edge tools directly in the hands of the people on the manufacturing front lines. Because we are human-centered and tech-obsessed, we are building a future of work where human ingenuity is amplified with the latest technology.\nIn January 2026 we became one of Boston's few new AI unicorns, reaching a $1.3B valuation. We're growing double digits in revenue year over year. The world's best manufacturers run on Tulip - turning inventory 10x faster, releasing gene therapies in hours instead of weeks, and training master craftspeople to forge engagement rings 5x more rapidly. Headquartered in Somerville, MA with offices in Germany, Hungary, Singapore, Japan, and Israel, we've been consistently named a World Economic Forum Global Innovator, a Gartner leader, and one of Built In Boston's \"Best Places to Work.\"\nWe run the way we build: AI-forward, humanistic, and high ownership. We're looking for builders who are energized by complex problems, rapid cycles, and the unique opportunity to see their impact on a global scale.\nAbout the Role\nWe're looking for a Technical Account Manager (TAM) to join our growing Customer Success team at Tulip Interfaces. As a TAM, you'll bridge the gap between technical expertise and customer success, partnering closely with our customers and the Tulip account team to provide strategic and tactical guidance on technical matters that drive customer value and adoption.\nYou'll serve as the technical advisor for customers, helping them maximize their investment in Tulip's no-code platform while ensuring they achieve their operational excellence goals.\nKey Responsibilities\nStrategic Technical Advisory\nPartner with customers and the Tulip account team to develop and execute technical success plans for assigned accounts\nProvide expert guidance on Tulip platform architecture, integrations, and advanced use cases\nLead technical discussions with customer stakeholders, from app builders to IT and Operations leaders\nIdentify opportunities for deeper platform adoption and technical optimization\nCustomer Enablement & Growth\nConduct technical workshops, training sessions, and platform deep-dives\nHelp customers design scalable solutions using Tulip's no-code platform\nGuide customers through complex technical implementations and integrations\nCollaborate with customers to establish technical best practices and governance\nCross-Functional Collaboration\nAs a member of the account team, you will work closely with Account Executive and Customer Success Manager to ensure seamless customer experience and account growth\nPartner with Product and Engineering teams to communicate customer technical requirements\nCollaborate with Sales Engineering during expansion opportunities\nSupport renewal processes with technical value demonstrations\nTechnical Expertise & Thought Leadership\nStay current on Tulip platform capabilities, industry trends, and manufacturing technologies\nDevelop technical content, documentation, and enablement materials\nParticipate in customer advisory boards and technical user groups\nRepresent Tulip at industry events and technical conferences\nAbout You\nYou're passionate about technology, customer success, and manufacturing innovation. You thrive in technical discussions while building strong relationships with customers and internal teams. You have a collaborative mindset and enjoy translating complex technical concepts for diverse audiences. You're excited about helping manufacturers transform their operations using cutting-edge no-code technology.\nSkills You'll Need\nTechnical Background\n5-7 years of experience in technical customer-facing roles (Solutions Engineering, Technical Consulting, or similar)\n3+ Years of Tulip delivery experience, at the L4 SOLV level\nStrong understanding of manufacturing operations, Industry 4.0, or industrial software\nExperience with APIs, system integrations, and database concepts\nFamiliarity with no-code/low-code platforms preferred\nAbility to travel (estimated 20%)\nCommunication & Collaboration\nExcellent written and verbal communication skills\nAbility to translate complex technical concepts for diverse audiences\nStrong presentation and workshop facilitation skills\nCollaborative mindset with experience working across teams\nIndustry Knowledge\nDeep knowledge of digital transformation initiatives in industrial settings\nUnderstanding of manufacturing processes and operational challenges\nExperience with manufacturing execution systems (MES) and similar platforms \nWhat We Offer\nImpact you can point to. Your work shows up on the factory floor, in cycle times, scrap rates, and quality data our customers actually report to their boards.\nA rare technical education. You'll learn how things get built, across pharma, aerospace, medical devices, and industrial equipment, knowledge you can't pick up from a SaaS desk.\nReal ownership. Small teams, direct customer relationships, and the latitude to solve problems the way you think they should be solved.\nA team that ships. Engineers, operators, and customer-facing folks who care more about whether the line is running than who gets credit.\nReady to Apply?\nIf you want to spend your time solving problems that have physical consequences, we'd like to talk. Apply below- we read every application.\nIt is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\nPlease note that we may use AI-based tools to support parts of our hiring process. 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