{"id":1460480,"url":"https://alion.io/job/tune-protect-senior-executive-infrastructure-and-cloud-engineering","title":"Senior Executive Infrastructure and Cloud Engineering","company":{"id":2061241,"name":"Tune Protect","domain":"tuneprotect.com","url":"https://alion.io/company/tuneprotect","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kuala Lumpur, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":14500,"max_usd":40000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":3074},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"Dynatrace","optional":false},{"name":"FortiGate","optional":false},{"name":"GCP","optional":false},{"name":"IAM","optional":false},{"name":"Incident Management","optional":false},{"name":"ITIL","optional":false},{"name":"ITSM","optional":false},{"name":"Kubernetes","optional":false},{"name":"Linux","optional":false},{"name":"VMWare","optional":false},{"name":"VPN","optional":false},{"name":"Windows","optional":false},{"name":"Zabbix","optional":false},{"name":"Active Directory","optional":true}],"status":"live","first_seen_at":"2026-09-29T12:01:03Z","employer_posted_date":null,"last_verified_at":"2026-09-29T12:01:03Z","board_verified":false,"closed_at":null,"days_open":19,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":19},"description":"Job Brief\n\nWe are looking for a hands-on Senior Executive to support and improve our hybrid infrastructure and cloud environment. You will help keep critical technology services secure, reliable, and available while working across servers, cloud platforms, virtualisation, networking, backup, monitoring, and IT service management.\n\nJob Responsibilities\n\nAdminister, support, and continuously improve enterprise infrastructure across on-premises, hybrid, and multi-cloud environments.\nMonitor and maintain the availability, reliability, performance, scalability, and security of critical infrastructure services in line with Infrastructure Reliability Engineering (IRE) principles and established standards.\nAdminister and maintain Windows and Linux server environments, ensuring compliance with operational, security, and regulatory requirements.\nManage and support virtualisation and hyper-converged infrastructure platforms including VMware vSphere/vCenter, Nutanix AHV, Nutanix Prism Central, and Huawei HCI.\nSupport the design, deployment, administration, and optimisation of cloud infrastructure and services across Microsoft Azure, AWS, Google Cloud Platform (GCP), Huawei Cloud, and other cloud platforms as required.\nAdminister and support Kubernetes environments, including cluster operations, platform upgrades, performance optimisation, and workload availability.\nMonitor infrastructure health, availability, and capacity using enterprise monitoring and observability platforms such as Zabbix, ManageEngine, Dynatrace, and related technologies.\nPerform capacity planning, forecasting, performance tuning, and lifecycle management activities to support business growth and future technology needs.\nInvestigate, troubleshoot, and resolve complex infrastructure, cloud, network, virtualisation, storage, backup, and security-related incidents, escalating where appropriate.\nConduct root cause analysis, support problem management, and implement service improvements to reduce recurring incidents and strengthen operational resilience.\nAdminister enterprise backup (Cohesity), recovery, and data protection platforms, ensuring backup compliance, recoverability, and cyber-resilience readiness.\nSupport the implementation and maintenance of highly available, fault-tolerant, and resilient infrastructure solutions aligned with business continuity objectives.\nCoordinate and execute disaster recovery exercises, failover testing, recovery validation, and business continuity activities, including the required documentation and follow-up actions.\nAdminister, configure, maintain, and troubleshoot enterprise network and security technologies, including Huawei switches and routers, Aruba networking solutions, load balancers, Imperva platforms, firewalls, and Fortinet FortiGate security appliances.\nSupport enterprise networking infrastructure, including LAN, WAN, SD-WAN, VPN, DNS, DHCP, routing, switching, wireless networks, internet connectivity, load balancing, and network security services.\nCoordinate with telecommunications providers, cloud service providers, technology partners, and vendors on infrastructure delivery, incident resolution, service improvements, and operational stability.\nImplement and maintain infrastructure security controls, hardening standards, vulnerability remediation activities, certificate management processes, and cybersecurity best practices.\nSupport VAPT activities and compliance requirements, identity and access management (IAM), vulnerability management, audit remediation, and regulatory reviews.\nAdminister and maintain IT Service Management (ITSM) and Configuration Management Database (CMDB) platforms, ensuring accurate asset inventories, configuration records, service dependencies, and infrastructure documentation.\nApply and support ITIL-aligned processes including Incident Management, Problem Management, Change Management, Asset Management, Request Fulfilment, and Configuration Management.\nDevelop and maintain operational procedures, technical standards, automation initiatives, and infrastructure governance practices to improve efficiency and service quality.\nPrepare and maintain infrastructure architecture diagrams, network diagrams, technical documentation, operational runbooks, implementation plans, and standard operating procedures.\nCollaborate with application, cloud, network, security, and business teams to deliver reliable, secure, and scalable technology solutions aligned with business objectives.\nContribute to infrastructure modernisation, cloud adoption, technology refresh, platform migration, automation, and digital transformation initiatives.\nAssess emerging technologies and provide recommendations that improve reliability, security, scalability, operational efficiency, and user experience.\nProvide technical guidance, knowledge sharing, and support to infrastructure colleagues, operational teams, and project stakeholders.\nParticipate in after-hours and weekend support, planned maintenance activities, and major incident response when required.\nUndertake other infrastructure, cloud, networking, security, monitoring, ITSM, CMDB, backup, disaster recovery, and operational responsibilities as assigned to support evolving business and technology requirements.\n\nSTAKEHOLDER\n\nJob Requirements\n\nEducation/Certifications\n\nBachelor's degree in computer science, Information Technology, Engineering, or a related discipline. Equivalent combination of education, professional certifications, and relevant industry experience will be considered.\nRelevant professional certifications in Cloud, Infrastructure, Virtualization, Networking, Security, Container Platforms, Backup & Recovery, and IT Service Management are highly desirable.\nCandidates with certifications across multiple technology domains, including Infrastructure, Cloud, Networking, Security, and Reliability Engineering, will have a distinct advantage.\n\nExperience\n\nMinimum 4 years of hands-on experience in enterprise infrastructure engineering, operations, and support within medium - to large-scale environments.\nPractical experience supporting hybrid infrastructure across on-premises, virtualisation, cloud, networking, security, backup, and monitoring platforms.\nHands-on experience with Windows, Linux, Active Directory, VMware, Nutanix, cloud platforms, and Kubernetes environments.\nExperience supporting enterprise networking and security infrastructure, including routing, switching, firewalls, load balancers, VPN, LAN/WAN, and wireless technologies.\nWorking experience with monitoring, observability, backup, disaster recovery, and business continuity solutions.\nExperience using or administering ITSM and CMDB platforms and working within ITIL-aligned processes.\nSound understanding of infrastructure security, vulnerability management, system hardening, and compliance requirements.\nDemonstrated ability to troubleshoot complex technical issues, contribute to root cause analysis, and implement service improvements.\nExperience coordinating with vendors, telecommunications providers, cloud service providers, and technology partners.\nExperience within insurance, financial services, banking, or another regulated industry will be an added advantage.\n\nSoft Skills\n\nGood analytical, troubleshooting, and problem-solving skills.\nClear communication and effective stakeholder coordination skills.\nAbility to work independently with appropriate guidance and collaborate effectively in cross-functional teams.\nGood organisational, planning, and documentation skills.\nAbility to prioritise multiple tasks and meet deadlines in a fast-paced environment.\nProactive, service-oriented, and results-focused mindset.\nAdaptable and willing to develop knowledge of new technologies and best practices.\nAbility to remain composed and follow appropriate escalation and decision-making processes during critical incidents.\nCommitment to continuous improvement, operational discipline, and service quality.\n\nDiversity & Inclusion Commitment\n\nThe Company is committed to providing equal employment to all individuals regardless of their race, colour, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status or any other characteristic protected by applicable laws.\n\nWe try make sure everyone has a fair chance to work with us, no matter where they're from or who they are. We believe having different kinds of people on our team makes us better and more creative. Our friendly environment is all about treating every person with respect and making sure everyone's ideas count. We want people from all all walks of life to apply and be part of our mission to create a place where everyone is welcome and valued.","description_format":"text","description_chars":8706,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Property & Casualty Insurance","InsurTech"],"lifecycle":[{"event":"open","at":"2026-09-29T12:01:03Z"}],"visa":[],"liveness":{"score":48,"band":"ok","label":"Likely open","p_open":0.85,"p_active":0.752,"p_room":0.75,"age_days":19,"expected_fill_days":26,"reasons":["seen:19","win:late"],"computed_at":"2026-10-19T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/tune-protect-senior-executive-infrastructure-and-cloud-engineering","json_url":"https://alion.io/job/tune-protect-senior-executive-infrastructure-and-cloud-engineering.json","meta":{"generated_at":"2026-10-19T07:59:56Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5164,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2061241},"rest":"https://alion.io/mcp/rest/get_company?id=2061241"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftune-protect-senior-executive-infrastructure-and-cloud-engineering"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftune-protect-senior-executive-infrastructure-and-cloud-engineering"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftune-protect-senior-executive-infrastructure-and-cloud-engineering"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/tune-protect-senior-executive-infrastructure-and-cloud-engineering\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftune-protect-senior-executive-infrastructure-and-cloud-engineering"}]}