{"id":4046222,"url":"https://alion.io/job/turner-townsend-incident-response-associate","title":"Incident Response Associate","company":{"id":4508,"name":"Turner & Townsend","domain":"turnerandtownsend.com","url":"https://alion.io/company/turner-and-townsend","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":755,"ghost_share":0,"stale_share":0.996,"repost_share":0,"time_to_fill_p50_days":28,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Security","role_family":"Security","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dallas, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false},{"name":"ITIL","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-10T21:06:10Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-10T23:58:11Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.\nWorking with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.\nOur capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.\nWe are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.\n About the role\nThe Incident Response Associate supports the management and resolution of operational, business, and site-related incidents by coordinating response activities, tracking corrective actions, and facilitating communication among stakeholders. This role assists in incident investigations, risk assessments, reporting, and continuous improvement initiatives to minimize operational disruptions and enhance organizational resilience. The ideal candidate is analytical, detail-oriented, and capable of performing effectively in fast-paced environments.\nWhat you'll do\nSupport incident response activities, including incident intake, triage, escalation, and resolution tracking.\nCoordinate communications among stakeholders during incident response and recovery efforts.\nAssist with incident investigations, root cause analyses, and corrective action development.\nMaintain incident logs, documentation, reports, and response records.\nMonitor incident trends, risks, and performance metrics to identify improvement opportunities.\nSupport business continuity, operational resilience, and crisis management initiatives.\nFacilitate incident review meetings and track action items through completion.\nEnsure compliance with organizational policies, procedures, and regulatory requirements.\nContribute to the development and enhancement of incident management processes and best practices.\nPrepare dashboards, reports, and executive summaries on incident performance and outcomes.\n Bachelor's degree in Business, Emergency Management, Information Technology, Engineering, Risk Management, or a related field.\n2+ years of experience in incident management, operations, risk management, business continuity, project coordination, or a related discipline.\nKnowledge of incident response, root cause analysis, risk management, and escalation processes.\nStrong analytical, organizational, and problem-solving skills.\nExperience coordinating cross-functional teams and managing multiple priorities.\nProficiency in Microsoft Office Suite and incident management or reporting systems.\nExcellent written and verbal communication skills.\nFamiliarity with business continuity, operational resilience, ITIL, NIMS, or similar incident management frameworks is preferred.\n *SOX control responsibilities may be part of this role, which are to be adhered to where applicable.\n*On-site presence and requirements may change depending on our client's needs*\nOur inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.\nWe want our people to succeed both in work and life. To support this, we promote a healthy, productive, and flexible working environment that respects work-life balance.\nTurner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.\nPlease find out more about us at www.turnerandtownsend.com/ and https://www.heery.com/\nAll your information will be kept confidential according to EEO guidelines.\nJoin our social media conversations for more information about Turner & Townsend and our exciting future projects:\nTwitter\nInstagram\nLinkedIn\nIt is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. \nAny unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.","description_format":"text","description_chars":4871,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Flexible schedule"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Incident Response","Management Consulting","Engineering Services","Construction"],"lifecycle":[{"event":"open","at":"2026-11-10T23:58:11Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 84 · green card filings: 23","filings_12m":84,"filings_prev_12m":47,"green_card_filings_12m":23,"median_offered_wage_usd":148575,"route":null,"cap_exempt":false,"checked_at":"2026-11-10T11:34:35+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":28,"reasons":["conf:1","win:early","comp:junior,brand"],"computed_at":"2026-11-11T01:43:22Z"},"pay":null,"html_url":"https://alion.io/job/turner-townsend-incident-response-associate","json_url":"https://alion.io/job/turner-townsend-incident-response-associate.json","meta":{"generated_at":"2026-11-11T01:43:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":174,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4508},"rest":"https://alion.io/mcp/rest/get_company?id=4508"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fturner-townsend-incident-response-associate"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fturner-townsend-incident-response-associate"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fturner-townsend-incident-response-associate"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/turner-townsend-incident-response-associate\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fturner-townsend-incident-response-associate"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4046222}},{"tool":"search_jobs","arguments":{"company":"turnerandtownsend.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4046222},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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