{"id":232894,"url":"https://alion.io/job/turno-executive-credit-ops","title":"Executive - Credit Ops","company":{"id":59547,"name":"Turno","domain":"turnoev.com","url":"https://alion.io/company/turno","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Keka","truth_index":{"grade":"B","score":75,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Finance","role_family":"Finance","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-04T07:37:20Z","employer_posted_date":"2026-09-04","last_verified_at":"2026-11-10T06:43:57Z","board_verified":true,"closed_at":null,"days_open":66,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":66},"description":"Job Summary:\nWe are seeking an experienced Credit Operations Executive to join our team. The successful candidate will be responsible for ensuring the smooth operation of our credit processes, including KYC (Know Your Customer), loan document valuation, and handling TVR (Telephonic Verification of Report) calls.\nKey Responsibilities:\nVerify customer identity and ensure compliance with regulatory requirements.\nReview and validate KYC documents, including identification, address proof, and income verification.\nEnsure accurate and timely updating of customer information in our systems.\nReview and validate loan documents, including loan agreements, promissory notes, and security agreements.\nEnsure compliance with regulatory requirements and internal policies.\nHandle TVR calls of customers, providing timely and accurate responses to their queries.\nVerify customer information and ensure that all necessary documentation is in place.\nResolve customer complaints and issues in a professional and courteous manner.\nRequirements:\nBachelor's degree in Finance, Accounting, or a related field.\nMinimum 2-4 years of experience in credit operations, KYC Operations, Disbursement Operations or loan document valuation.\nProven experience in handling TVR calls and resolving customer complaints.\nStrong knowledge of credit operations, KYC, and loan document valuation.\nAbility to work in a fast-paced environment and meet deadlines.\nGood communication in Hindi is mandatory.","description_format":"text","description_chars":1470,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Hindi","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Smart Mobility","Leasing, Auto & Equipment Finance"],"lifecycle":[{"event":"open","at":"2026-09-05T09:54:09Z"}],"visa":[],"liveness":{"score":11,"band":"cold","label":"Long shot","p_open":1,"p_active":0.41,"p_room":0.28,"age_days":66,"expected_fill_days":23,"reasons":["conf:0","win:tail","crowd:junior"],"computed_at":"2026-11-10T06:52:35Z"},"pay":null,"html_url":"https://alion.io/job/turno-executive-credit-ops","json_url":"https://alion.io/job/turno-executive-credit-ops.json","meta":{"generated_at":"2026-11-10T07:27:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17380,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":59547},"rest":"https://alion.io/mcp/rest/get_company?id=59547"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fturno-executive-credit-ops"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fturno-executive-credit-ops"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fturno-executive-credit-ops"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/turno-executive-credit-ops\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fturno-executive-credit-ops"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":232894}},{"tool":"search_jobs","arguments":{"company":"turnoev.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":232894},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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Docs: https://alion.io/developers"}}