{"id":232897,"url":"https://alion.io/job/turno-service-manager","title":"Service Manager","company":{"id":59547,"name":"Turno","domain":"turnoev.com","url":"https://alion.io/company/turno","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Keka","truth_index":{"grade":"B","score":75,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Agra, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":800000,"max":1000000,"currency":"INR","period":"year","gross":null,"usd_annual":10566},"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-17T09:18:02Z","employer_posted_date":"2026-08-17","last_verified_at":"2026-11-10T17:26:09Z","board_verified":true,"closed_at":null,"days_open":85,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":85},"description":"Job Summary:\nWe are seeking an experienced and dynamic Service Manager to oversee the maintenance, inspection, and readiness of repo electric auto-rickshaws across. This role is crucial for ensuring the refurbished repo fleet is operational, compliant, and ready for deployment or\nresale.\nKey Responsibilities:\nRepo Vehicle Management:\nAssume comprehensive ownership of all repossessed electric rickshaws within the assigned regional territories.\nSupervise technical inspections, fault diagnostics, and necessary repairs to guarantee the operational readiness of the fleet.\nMaintain rigorous and precise documentation regarding the technical health and maintenance history of each unit.\nCity-Level Service Coordination:\nInterface with regional service partners and technicians to facilitate efficient repair workflows.\nDirectly monitor and optimize the turnaround cycle for vehicle refurbishing and maintenance services.\nImplement standardized quality protocols across all operational cities to ensure consistency.\nSpare Parts & Inventory:\nManage the availability and effective deployment of spare parts inventory.\nAnalyze consumption patterns and maintain optimal stock levels tailored to city-specific needs.\nVendor & Workshop Management:\nCultivate and sustain strategic relationships with regional garages and service providers.\nNegotiate commercial terms, ensure adherence to service level agreements, and audit output quality.\nTeam Leadership & MIS:\nGuide and mentor field personnel or coordinators to enhance operational performance.\nEnsure the maintenance of exhaustive MIS reports detailing asset status, expenditure, and repair timelines.\nCompliance & Quality Checks:\nValidate that every repossessed unit adheres to corporate and regulatory benchmarks prior to deployment.\nPerform periodic and unscheduled quality audits across various geographic locations.\nCandidate Profile:\nProfessional credentials in Automobile, Mechanical Engineering, or a parallel technical discipline.\nPossess 4 to 5 years of functional expertise in service operations, with a focus on EV or 3W sectors.\nPrior experience in repossessed asset management or vehicle refurbishment processes is highly desirable.\nDemonstrated proficiency in vendor relations and commercial negotiation.\nWillingness to commit to frequent multi-city travel as part of operational requirements.\nFunctional knowledge of EV architecture, battery systems, and fundamental electrical diagnostics.","description_format":"text","description_chars":2452,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Smart Mobility","Leasing, Auto & Equipment Finance"],"lifecycle":[{"event":"open","at":"2026-09-05T09:54:09Z"}],"visa":[],"liveness":{"score":13,"band":"cold","label":"Long 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