{"id":1751964,"url":"https://alion.io/job/tusker-director-lifecycle-management-practice-2","title":"Director Lifecycle Management Practice","company":{"id":456059,"name":"Tusker","domain":"tuskerco.com","url":"https://alion.io/company/tusker-4","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":null},"role":"Leadership","role_family":"Leadership","seniority":"head","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":144000,"max_usd":270000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2192},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Power BI","optional":false}],"status":"live","first_seen_at":"2026-10-02T21:40:22Z","employer_posted_date":"2026-10-02","last_verified_at":"2026-10-13T17:23:03Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"Tusker is a nationwide technology solutions and services company helping organizations solve complex IT challenges and move their businesses forward. Our expertise spans cloud infrastructure, cybersecurity, managed services, modern workplace, AI, and more. We’re a growing team that values strong relationships, fresh thinking, and doing great work-for our clients and for each other. It all comes back to a simple philosophy that guides who we are: People First. Always.\nWe are seeking a dynamic Director-Lifecycle Management Practice to provide the strategic leadership for the growth, market positioning, and overall performance of the Lifecycle Management Practice. This includes Endpoint Lifecycle Management, Configuration Services, Break/Fix Services, Asset Recovery, asset decommissioning, and related professional and managed services. The role serves as a practice leader who partners across Sales, Enterprise Architecture, Solution Architecture, OEM partners, Marketing, Professional Services, Managed Services, Operations, and executive leadership to drive business results.\nEssential Duties and Responsibilities\nOwn the strategic vision, annual business plan, and growth priorities for the Lifecycle Management Practice.\nDevelop the practice roadmap for Endpoint Lifecycle Management, Configuration Services, Break/Fix Services, Asset Recovery, decommissioning, and related service offerings.\nAssess revenue, gross profit, services attachment, delivery performance, customer experience, competitive position, and market opportunity.\nBuild a scalable practice framework that supports repeatable sales motions, consistent solution development, delivery alignment, customer success, and profitable growth.\nIdentify market opportunities, portfolio gaps, technology trends, and investment priorities that strengthen the practice and increase customer value.\nCreate practical, customer-facing solutions that make Tusker easier to buy from, scope, and deliver consistently.\nDrive practice performance across product revenue, services revenue, gross profit, partner-aligned growth targets, and customer satisfaction.\nProvide regular business updates, forecasts, risk assessments, and strategic recommendations to executive leadership.\nCompetencies and Skills\nStrategic thinking, business planning, commercial acumen, and understanding of revenue, gross profit, pipeline, pricing, and services attachment.\nConsultative customer engagement, sales support, solution scoping, and ability to translate technical and operational concepts into business value.\nCross-functional leadership with Sales, Enterprise Architects, Solution Architects, OEMs, Marketing, Services, Operations, and executive leadership.\nKnowledge of endpoint lifecycle, configuration services, break/fix, asset management, logistics, decommissioning, and related market trends.\nStrong presentation, communication, organization, follow-up, and accountability skills in a fast-paced environment.\nHigh attention to detail, quality, customer experience, and professional image.\nKnowledge, Education and Experience\nBachelor’s degree preferred, or equivalent business, technical, or industry experience.\nExperience in technology solutions, endpoint services, lifecycle management, configuration services, managed services, professional services, or related practice leadership preferred.\nExperience with OEM partners such as Dell, HP, Lenovo, Microsoft, or similar technology vendors preferred.\nExperience supporting sales, customer meetings, solution scoping, proposal development, and go-to-market activity preferred.\nFamiliarity with NetSuite, ConnectWise PSA, Power BI, or similar business systems preferred.\nSuccess Measures\nGrowth in Lifecycle Management revenue, gross profit, pipeline creation, and services attachment.\nImproved sales engagement, confidence, scoping consistency, and repeatable sales execution.\nStronger OEM partner alignment, business planning, and incentive capture.\nImproved customer satisfaction and consistency from pre-sales through delivery.\nClear service catalog, customer-facing tools, reporting, and messaging that strengthen Tusker’s market position.\nCompensation\nStarting at $175K plus discretionary bonus potential","description_format":"text","description_chars":4216,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Managed IT Services (MSP)","Cloud Consulting & 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