{"id":3848967,"url":"https://alion.io/job/tusker-it-inside-sales-support-specialist","title":"Inside Sales Support Specialist","company":{"id":456059,"name":"Tusker","domain":"tuskerco.com","url":"https://alion.io/company/tusker-4","size_band":"11-50","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Buffalo Grove, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":48000,"max":60000,"currency":"USD","period":"year","gross":null,"usd_annual":60000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-11-05T21:48:33Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-14T02:35:19Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Tusker is a nationwide technology solutions and services company helping organizations solve complex IT challenges and move their businesses forward. Our expertise spans cloud infrastructure, cybersecurity, managed services, modern workplace, AI, and more. We’re a growing team that values strong relationships, fresh thinking, and doing great work-for our clients and for each other. It all comes back to a simple philosophy that guides who we are: People First. Always.\nWe are looking for a dynamic, detail oriented IT Inside Sales Support Specialist to assist with the inside sales process.\nEssential Duties and Responsibilities\nSales and Solution Support\nPerform basic sales and project management tasks.\nResearch and evaluate solution options as needed.\nConfirm that product specifications meet customer requirements.\nPricing, Quotes and Vendor Programs\nMaintain current pricing information.\nPrepare quotes from engineering designs using current, competitive costs and appropriate margins. Account for all potential project costs and follow established processes.\nLeverage deal registration and promotional pricing programs, along with vendor relationships, to secure additional discounts.\nRegister opportunities with appropriate vendors, including HP, HPE, and Dell.\nProject and Order Administration\nAccurately enter data into multiple software systems and create and maintain project records in the CRM database.\nProcess orders by confirming that all required pre-project paperwork and tasks are complete, accurately entering line items into accounting software, and organizing and conducting pre-project team meetings.\nTrack orders and run regular open-order reports. Coordinate with purchasing to ensure products arrive within project deadlines.\nWork with accounting to ensure completed projects are billed promptly.\nCreate and process change orders and return requests.\nCustomer Service and Account Management\nMaintain accurate customer account records and monitor customer inventories.\nRespond promptly to customer inquiries about products and services and follow up as needed.\nCommunication and Team Coordination\nCommunicate effectively with coworkers, vendors, and clients by phone, email, and in person each day.\nOrganize onsite and Teams meetings.\nProvide backup coverage when coworkers are out of the office.\nMaintain a working knowledge of current IT technology and common practices to answer basic questions and recommend straightforward product solutions.\nParticipate in product training as time permits.\nMeet departmental performance standards, goals, and objectives.\nCompetencies and Skills\nOrganization, Problem-solving and Judgement\nSolve problems, stay organized, meet deadlines, and take initiative on projects.\nInterpret instructions presented in written, verbal, diagram, or schedule form.\nMake sound, accurate business decisions with little or no supervision.\nNumerical Skills\nCalculate discounts, interest, commissions, proportions, and percentages\nComputer Skills\nDemonstrate basic computer skills and experience using Microsoft Word, Excel, and Outlook.\nKnowledge of MS Office Suite, and ConnectWise.\nEducation/Experience\nAssociate’s degree or 2-3 years of related experience.","description_format":"text","description_chars":3207,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United 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