{"id":3372630,"url":"https://alion.io/job/tvh-internal-sales-advisor","title":"Internal Sales Advisor","company":{"id":2081800,"name":"TVH","domain":"tvh.com","url":"https://alion.io/company/tvh-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":77,"open_postings":22,"ghost_share":0,"stale_share":0.909,"repost_share":0,"time_to_fill_p50_days":31,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Sales","role_family":"Sales","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pune, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"LinkedIn","optional":false}],"status":"live","first_seen_at":"2026-10-27T00:00:00Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-11-01T06:33:04Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Act as the primary contact for a wide variety of aspects of the sales process, in order to contribute to the realization of the sales objectives of the team.\nInternal sales Process\n1. Primary contact for the customer for all current affairs: back-orders, questions with\nregard to invoice, logistical aspects, outstanding items etc.\n2. Sending on time offers to the customers & registering orders in the system with the\ncorrect system settings\n3. Timely feedback to customers on all the queries.\nCustomer follow up\n1. All the offers sent to customer in previous week should be followed up & detailed\nfeedback to be recorded.\n2. Providing solutions to customers concerns to covert offer into order. If needed seek\nhelp from Team leader.\n3. Get detailed on the offers which are not converted to orders. This to be discussed in\nweekly internal sales review & plan necessary actions.\n4. Strategic follow up calls to Lazy, Sleeping & Decreasing customers to find reason for\ndecrease in sales & non activity. Providing solution to their\nqueries/questions/complaints & getting these customers back on track.\nCustomer Development\n1. Taking care of Web leads & Starting customers.\n2. Follow up with customers who have taken offers but no orders.\n3. Cold calling\nComplaints\n1. Launching complaints in the system & look for earliest possible solution.\n2. Daily review of the complaint & follow up with BE team.\n3. Make sure that all the faulty parts are taken back after sending replacements.\nBasic Expectations\nFluent in English & Hindi\nShould be able to compose business communication emails.\nDaily work completion, no carry forwards.\nConversant\nPersonality Traits\nPunctuality\nCalm & composed person.\n3 to 5 years of experience required.\nProper work planning & completion on time attitude.\nCandidates preferred from the same industry\nWhat’s in It for You?\nCulture: A family atmosphere and a people-centric environment that prioritizes your well-being.\nCompensation: Competitive salary, comprehensive family medical insurance, and retirement benefits.\nWork-Life Balance: Flexible working hours, 5 days working per week with a hybrid work schedule. \nGrowth: Internal career progression and professional development, LinkedIn Learning Access and access to specialized training courses.\nPEOPLE ARE AT OUR HEART\nTVH is a global business with a family atmosphere, where people are at the center. We value clarity, mutual respect, kindness and open communication. Our people are down-to-earth, easy to work and engage with. We welcome differences and celebrate new ideas.\nABOUT TVH\nTVH is a parts specialist for quality parts and accessories for material handling, industrial vehicles, and construction and agricultural equipment. 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