{"id":2325818,"url":"https://alion.io/job/twelve-senior-merchandiser","title":"Senior Merchandiser","company":{"id":688496,"name":"Twelve NYC","domain":"twelvenyc.com","url":"https://alion.io/company/twelvenyc","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-04-01T00:00:00Z","employer_posted_date":"2026-04-01","last_verified_at":"2026-10-21T10:07:53Z","board_verified":true,"closed_at":null,"days_open":203,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":203},"description":"About Us:\nTwelve is a creative firm specializing in branded merchandise and packaging for some of the world’s most coveted brands. We’re seekingan experienced and proactive Senior Merchandiser -to join our Asia team and play a pivotal role in delivering high-quality products, packaging, and bags that meet our brand and clients’ standards.\nThe Merchandiser is the end-to-end commercial and operational owner for assigned development and production programs within our Asia Buying Office. This role drives execution across the full product lifecycle-owning vendor strategy, sample governance, production risk management, and on-time, on-quality delivery.\nThis individual acts as the critical link between Asia-based vendors and global product development and account teams, ensuring alignment on cost, feasibility, quality, and speed.\nKey Responsibilities:\nProject Ownership & Vendor Strategy\nServe as the primary point of contact between Asia vendors and global cross-functional teams (Product Development, Account Management, Sourcing). \nTranslate product requirements into clear vendor direction, proactively resolving technical and feasibility challenges. \nOwn vendor alignment on cost, timelines, and production feasibility; escalate risks early with proposed solutions. \nPartner with Sourcing to expand and optimize the vendor network based on capability, cost, and category needs. \nCollaborate with Compliance on factory risk assessments, including capacity and complexity evaluations. \nSample Governance & Speed to Market\nOwn the end-to-end sample process (proto through PPS), ensuring speed, accuracy, and cost control. \nValidate sample costs upfront and ensure alignment with internal teams and vendor agreements. \nConduct in-region sample reviews to ensure adherence to specifications prior to global shipment-reducing iteration cycles and freight waste. \nImplement and maintain structured sample tracking, tagging, and archiving systems. \nEnsure proper allocation and reconciliation of sample costs upon order conversion. \nProduction Execution & Risk Management\nActively manage production timelines, maintaining real-time visibility into status, risks, and dependencies. \nProactively communicate updates and mitigation plans to cross-functional stakeholders.\nPartner with vendors and internal teams to resolve quality or production issues quickly and effectively. \nEnsure all pre-shipment requirements are met, including final inspections, quality standards, and documentation compliance. \nCross-Functional Leadership\nDrive alignment across Product Development, Compliance, Quality, Operations, and Finance at key project milestones. \nLead production readiness and risk review meetings, ensuring clear accountability and next steps. \nBuild and maintain strong vendor relationships, holding partners accountable to performance, quality, and timelines. \nSupport Finance in tracking sample costs, freight, duties, and related expenses. \nQualifications\nBachelor’s degree in Supply Chain, Business Management, or related field. \n5+ years of merchandising experience with strong exposure to product development and production in Asia. \nDemonstrated ability to manage complex projects across multiple stakeholders and timelines. \nStrong understanding of U.S. and European product safety and packaging standards. \nExperience in beauty, mass retail, or consumer goods categories preferred. \nHighly organized, detail-oriented, and proactive, with the ability to operate effectively in a fast-paced environment. \nAdvanced proficiency in Microsoft Office (particularly Excel). \nFluent in English, Cantonese, and Mandarin (written and spoken). \nWillingness to travel within China as needed.\nThis role will be based out of our Hong Kong office OR Shenzen office.","description_format":"text","description_chars":3760,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Graphic Design","Packaging Design"],"lifecycle":[{"event":"open","at":"2026-10-12T07:19:00Z"}],"visa":[],"liveness":{"score":15,"band":"cold","label":"Long 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