{"id":3654908,"url":"https://alion.io/job/twilio-principal-manager-procurement-enablement-contingent-workforce","title":"Principal Manager, Procurement Enablement & Contingent Workforce","company":{"id":1829,"name":"Twilio","domain":"twilio.com","url":"https://alion.io/company/twilio","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":91,"open_postings":21,"ghost_share":0,"stale_share":0.238,"repost_share":0.19,"time_to_fill_p50_days":50,"computed_at":"2026-11-05T05:54:30Z"}},"role":"HR","role_family":"HR","seniority":"lead","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":141520,"max":176900,"currency":"USD","period":"year","gross":null,"usd_annual":176900},"salary_estimate":null,"experience_years_min":12,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Agentic Workflows","optional":false},{"name":"AI Agents","optional":false},{"name":"Airtable","optional":false},{"name":"Twilio","optional":false}],"status":"live","first_seen_at":"2026-11-02T22:30:42Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-05T22:06:16Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Who we are \nAt Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.\nOur dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.\n.\nHiring and how we work\nWe use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! \nAlso, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. \n.\nSee yourself at Twilio\nJoin the team as Twilio’s next Principal Manager, Procurement Enablement & Contingent Workforce\nResponsibilities\nIn this role, you’ll:\nLead a team of 4 Procurement Enablement and Contingent Workforce (ITV) program managers who will work on Procurement and Contingent Workforce process governance, support, enablement, process improvement, and redesign.\nManage all Procurement related systems and enhancements including Oracle P2P, Ironclad CLM, Pursuit RFP, Airtable Savings Tracker, and AI tools.\nDeliver on Procurement intake transformation including Agentic Intake Orchestration by designing and deploying next-generation, AI-driven conversational and autonomous agentic intake systems that replaces static forms. \nDrive Agentic in-take process to be fully comprehensive through multiple system integrations with ability to provide a guided buying experience, provide real time status updates, and provide renewal notifications and actions to both sourcing and business owners.\nRedesign the end to end Contingent Workforce process to provide hiring managers a simpler and faster hiring journey for Contingent Workers that reduces hand offs between the Procurement and Contingent Workforce program team. \nOversee the Contingent Workforce program and governance including managing the VMS and its global expansion.\nDevelop the global Contingent Workforce supply chain through identifying and driving a cohesive supply chain strategy and enabling hiring managers to find Contingent Workforce talent globally.\nLead other S2P process enhancements and be the glue that drives cross functional collaboration between AP, Accounting, Security, Privacy, Audit, IT, and other functions.\nResponsible for driving Procurement Policy simplifications and enhancements.\nLead cross functional training and enablement for hiring managers globally and also for all Procurement stakeholders.\nTrack and manage preferred supplier list; identify then partner with sourcing on areas to increase preferred supplier usage.\nLead development of an external supplier landing page that highlights supplier FAQ, how to navigate supplier portal, an invoice lookup tool, Twilio code of conduct, Sustainability expectations etc.\nPartner with Twilio sustainability team to lead on reporting of supplier GHG emissions.\nDrive simplification of our POC and NDA processes into a centralized agentic workflow.\nPartner with Procurement Legal to ensure contracting requirements and proper positioning of paper are built into any new or redesigned process - including agentic intake, guided buying, and POC/NDA workflows - so process speed doesn’t come at the cost of downstream legal or compliance rework.\nPartner with the Procurement Operations and Compliance team to implement an automated KYS screening for both vendors and carriers globally. \nQualifications \nTwilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!\n*Required:\n12+ years of experience of managing procurement systems, S2P processes, and ITV/contingent workforce programs.\nFamiliarity or participation in an ERP redesign with advance knowledge of Oracle Cloud Procurement.\nStrong understanding or experience in implementing Procurement agentic solutions that result in simpler and leaner processes. \nFamiliarity or participation in an Contingent Workforce redesign with knowledge of Beeline or other VMS systems.\nTrack record of successful cross-functional leadership, collaboration, and relationship building.\nKnowledgeable in requirements gathering, analysis, design and implementation methodologies\nPragmatic and collaborative, able to work independently to ensure execution and on time delivery of programs to achieve objectives in procurement efficiency taking into consideration upstream/downstream partner processes, systems, security standards and compliance requirements.\nSolid understanding of contracting fundamentals and how contracting fits within the S2P process, with the ability to design or redesign intake, policy, and workflow changes that preserve proper contracting positioning rather than treating it as an afterthought.\nTech savvy change agent who understands procurement and finance vendor landscape, tool capabilities/gaps and possible solutions. Knowledge of Netsuite, Coupa, or Oracle Cloud is strongly advantageous. \nStrong ability to manage multiple projects concurrently with sound business acumen.\nExcellent communication skills, able to communicate clearly and succinctly in writing, presentations and verbally to multiple levels within the organization. \nStrong project management skills (certifications a plus), the ability to track and manage complex processes, and a desire to lead teams and projects \nBachelor's Degree or equivalent experience\nDesired:\nExperience in the Technology industry and operating within hyper-growth environments, with a proven ability to build scalable sourcing processes and systems from the ground up.\nProven track record of cultivating collaborative, high-trust partnerships across matrixed internal business units and external vendor ecosystems to drive shared strategic outcomes.\nDemonstrated experience scaling, structuring, and developing a ITV/Contingent Workforce and procurement Process, and developing process change with Agentic workflows.\nLean Six Sigma or similar process improvement experience.\nLocation\nThis role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.\nTravel \nWe prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately <10%> travel is anticipated to help you connect in-person in a meaningful way. \nWhat We Offer\nWorking at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.\nCompensation\n*Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.\nThe estimated pay ranges for this role are as follows:\nBased in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $141,520.00-$176,900.00\nBased in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $149,840.00-$187,300.00\nBased in the San Francisco Bay area, California: $166,400.00-$208,000.00. \nThis role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leaveThe successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.\nApplications for this role are intended to be accepted until 11/20/26, but may change based on business needs.\n\nTwilio thinks big. Do you?\nWe like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.\nSo, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.\n.\nStay alert to recruitment fraud\nWe care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.\n.\nTwilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.","description_format":"text","description_chars":10432,"description_truncated":false,"requirements":{"experience_years_min":12,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"},{"name":"New Jersey","iso":null,"kind":"city"},{"name":"Illinois","iso":null,"kind":"city"},{"name":"Pennsylvania","iso":null,"kind":"city"},{"name":"Maryland","iso":null,"kind":"city"},{"name":"Massachusetts","iso":null,"kind":"city"},{"name":"Connecticut","iso":null,"kind":"city"},{"name":"Minnesota","iso":null,"kind":"city"},{"name":"Washington","iso":null,"kind":"city"},{"name":"New York","iso":null,"kind":"city"},{"name":"Vermont","iso":null,"kind":"city"},{"name":"Colorado","iso":null,"kind":"city"},{"name":"Hawaii","iso":null,"kind":"city"},{"name":"California","iso":null,"kind":"city"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Supply Chain","Unified Communications","Email Hosting & Delivery","Customer Data Platforms (CDP) & Reverse ETL"],"lifecycle":[{"event":"open","at":"2026-11-03T01:27:53Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 102 · green card filings: 65","filings_12m":102,"filings_prev_12m":203,"green_card_filings_12m":65,"median_offered_wage_usd":178877,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":50,"reasons":["conf:4","velocity","win:early","comp:brand"],"computed_at":"2026-11-05T05:54:30Z"},"pay":{"stated_usd_annual":176900,"is_top_pay":true},"html_url":"https://alion.io/job/twilio-principal-manager-procurement-enablement-contingent-workforce","json_url":"https://alion.io/job/twilio-principal-manager-procurement-enablement-contingent-workforce.json","meta":{"generated_at":"2026-11-05T22:25:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3164,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1829},"rest":"https://alion.io/mcp/rest/get_company?id=1829"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftwilio-principal-manager-procurement-enablement-contingent-workforce"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftwilio-principal-manager-procurement-enablement-contingent-workforce"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftwilio-principal-manager-procurement-enablement-contingent-workforce"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/twilio-principal-manager-procurement-enablement-contingent-workforce\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftwilio-principal-manager-procurement-enablement-contingent-workforce"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3654908}},{"tool":"search_jobs","arguments":{"company":"twilio.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3654908},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}