{"id":84743,"url":"https://alion.io/job/twilio-senior-software-engineer-3","title":"Senior Software Engineer","company":{"id":1829,"name":"Twilio","domain":"twilio.com","url":"https://alion.io/company/twilio","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":90,"open_postings":26,"ghost_share":0,"stale_share":0.385,"repost_share":0.038,"time_to_fill_p50_days":49,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Backend","role_family":"Backend","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Ireland"],"countries":["IE"],"hiring_countries":["IE"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":74000,"max_usd":148000,"period":"year","method":"role_seniority_country_cell","sample_n":42},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Amazon Aurora","optional":false},{"name":"Amazon EKS","optional":false},{"name":"Apache Kafka","optional":false},{"name":"AWS","optional":false},{"name":"CI/CD","optional":false},{"name":"Datadog","optional":false},{"name":"Grafana","optional":false},{"name":"Java","optional":false},{"name":"Kubernetes","optional":false},{"name":"Linux","optional":false},{"name":"Prometheus","optional":false},{"name":"Rest API","optional":false},{"name":"SQL","optional":false},{"name":"Twilio","optional":false},{"name":"gRPC","optional":true},{"name":"Python","optional":true},{"name":"TypeScript","optional":true}],"status":"live","first_seen_at":"2026-07-16T08:12:48Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-17T23:38:57Z","board_verified":true,"closed_at":null,"days_open":93,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":93},"description":"Who we are \nAt Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.\nOur dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.\n.\nHiring and how we work\nWe use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! \nAlso, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. \n.\nSee yourself at Twilio\nJoin the team as Twilio’s next Senior Software Engineer.\nAbout the job\nThis position will be part of a team of talented engineers within our Commerce Platform Team, who build services and products that operate at a massive scale. This platform is central to Twilio's core business as it is responsible for managing the billing lifecycle and payment experience for our customers, while also acting as a gateway for discovering and selling our products. Billing is going through a transformational journey, and we are introducing new and exciting capabilities. The engineer in this role will be part of a team that focuses on the control plane, billing experience and account lifecycle management.\nThe successful candidate will design, build, and operate core billing platform services that help transition our platform and our customers to the next generation architecture. These services work for all Twilio customers, regardless of their scale and billing complexity.\nThe ideal candidate will build high-quality, innovative and fully performing software that complies with high levels of coding standards and technical design. This is to build and integrate services that continuously improve our ability to provide products to customers while simultaneously delivering industry leading availability. We do this by leveraging technologies that include AWS cloud infrastructure and APIs, Apache Kafka, Rest APIs (OpenAPI compliance), while also building our own services.\n\nResponsibilities\nIn this role, you’ll:\nImprove your knowledge of highly available and scalable distributed systems and use this knowledge to build new features into our platform.\nDesign, implement, and operate both new features on our current services as well as new services that will be built from scratch.\nLeverage your excellent communication and written skills to articulate the \"why\" of the solution you are proposing, and have a good understanding of your team’s priorities and the customer impact.\nTroubleshoot and fix operational issues and have the opportunity to improve the troubleshooting procedures and tools.\nExecute full software development life cycle (SDLC).\nDevelop flowcharts and documentation to identify solutions.\nWrite well-designed, testable code.\nDocument and maintain software functionality.\nTroubleshoot, debug and upgrade existing systems.\nQualifications\nTwilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!\nAs a Commerce Platform engineer, you will design and build core platform services, REST APIs and take part in transitioning our platform to next generation architecture. We run on AWS cloud infrastructure and use AWS cloud data store, EKS, Glue, Kafka, Aurora RDS etc.\n\n *Required:\n5+ years of work experience building highly scalable products.\n5+ years of programming experience in object-oriented language (Java or similar) with clean code practices.\nExpert knowledge in Object-Oriented Programming with a successful track record.\nExperience contributing to architecture and design (architecture, design patterns, reliability and scaling) of new and current systems.\nExperience working closely with our Product team to understand requirements and help to define technical work for the team.\nExperience working with stakeholders at all levels - be able to dive into the nuts-and-bolts of how things work as needed.\nExperience with relational and non-relational databases.\nExperience delivering high levels of observability and proficiency in improving early warning systems, for example: has worked with Grafana/DataDog/Prometheus.\nCollaborating with internal/external teams/engineers and fostering an inclusive environment, where all points of view are welcomed and encouraged.\nOwn and lead multiple domains of the platform (microservices, REST APIs, infrastructure) from inception to deployment and maintenance, while making best in class technical decisions that impact the success of the company.\nFamiliarity in Cloud Solutions, AWS, Kubernetes/EKS, CI/CD pipelines, Testing & Automation. \nSelf driven - you take complete ownership of your tasks and champion efforts to get your tasks to completion.\nClear written and spoken communication skills.\nDegree in Computer Science or a related field, or equivalent work experience.\nDesired:\nExperience with on-call support for mission-critical customer systems.\nExperience optimizing and debugging complex SQL queries.\nExperience working on customer-facing applications.\nGood debugging skills on production systems.\nProficient in Linux and containerization with Kubernetes.\nNice to have skills: gRPC, Python, Typescript, React, Apache Kafka.\nLocation\nThis role will be remote, and based in Ireland.\nTravel \nWe prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.\nWhat We Offer\nWorking at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.\nTwilio thinks big. Do you?\nWe like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.\nSo, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.\n.\nStay alert to recruitment fraud\nWe care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.\n.\nTwilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. 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