{"id":1259708,"url":"https://alion.io/job/twist-bioscience-collections-analyst-temporary","title":"Collections Analyst (Temporary)","company":{"id":1814479,"name":"Twist Bioscience","domain":"twistbioscience.com","url":"https://alion.io/company/twistbioscience","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":75,"open_postings":10,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-09-27T05:45:00Z"}},"role":"Finance","role_family":"Finance","seniority":"junior","employment_type":"contractor","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Portland, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":50000,"max_usd":101000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":94},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-08-03T22:48:06Z","employer_posted_date":"2026-08-27","last_verified_at":"2026-09-27T23:30:53Z","board_verified":true,"closed_at":null,"days_open":55,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":55},"description":"Reporting to the Global Collections Manager, the Collections Analyst (Temp) will be responsible for timely collections across a portfolio of accounts, including fostering relationships with strategic account and internal cross-functional partners. This person is a key player in collaboration to maximize revenue and cash flow, minimize bad debt exposure, while focusing on the customer experience. Additionally, you will be aiding the Accounts Receivables team with key projects in obtaining customer contact information and sales tax exemption certificates. The ideal candidate will be a proven strong communicator and creative problem solver. You will be an integral part of the process of managing timely customer payments, trend analysis, root cause identifications, and the influencing of internal and external customers.\nWhat You’ll Be Doing \n\nMonitor and review the customer aging, identifying overdue accounts and ensuring they are handled per our collection policy\nInfluence and hold customers accountable to payment terms; drive toward positive keyperformance indicators (Aging, Days to Pay, DSO)\n\nManage a project to identify and collect customer Accounts Payable contact information and sales tax exemption certificates, and input the data into supporting software programs\nFacilitate meetings and checkpoints with accounts to troubleshoot and resolve discrepancies or concerns between Twist and the account\nApply critical thinking and professional judgement toward data to determine the appropriate next actions. Assess portfolio and recommend account strategies as needed\nCommunicate risks and key account information or behavior changes to leadership and cross-functionally as appropriate\nRecommend and prepare bad debt write-offs, ensuring all supporting documents are included for approval \nPrepare weekly 60+ Day past due report commentary for leadership visibility\nParticipate in collection projects which improve collection results, DSO and delinquency\nCollaborate and build proactive, positive relationships with business partners, peers, managers, and customers to ensure global best-in-class practices\nMake recommendations and help identify process improvement needs and/or gaps in current work procedures to improve prioritization and management of the past due receivables\nKeep a pulse on account-related industry trends and marketplace financial performance to elevate account analysis and escalate/drive areas of concern or deterioration\nParticipate in the fostering of teamwork and collaboration built on mutual accountability and respect.\nWhat You’ll Bring to the Team\nBachelor’s or Associate’s degree in a relevant field, or 2-3 years of proven experience incommercial collections\n\nSAP experience preferred\nStrong problem analysis and solving skills\nStrong communication skills, both written and verbal. Ability to effectively articulate and“tell the story” to all audience levels and influence others\n\nDemonstrated process improvements and innovative thinking skills\nProven collection skills, negotiation skills\nAbility to professionally manage difficult customer communications\nStrong Excel skills including formulas, graphs, pivot tables, and linked spreadsheets\nAbility to contribute to objectives & goals\nRelates well to all levels of internal and external people; builds constructive andeffective relationships; uses diplomacy and tact; can diffuse high-tension situations comfortably\n\nCan effectively cope with change; can shift gears comfortably, handle risk and uncertainty\nTrack record of working effectively with peers throughout the organization\nDrives business results through clear communication and collaboration\nWell-organized, extreme attention to detail and a self-directed individual\nStrong work ethic, unquestionable integrity\nAbout Twist Bioscience\nTwist Bioscience synthesizes genes from scratch, known as “writing” DNA. Just as children learn to both read and write, the next phase of development for the genomics revolution is the ability to write DNA.\nAt Twist Bioscience, we work in service of people who are changing the world for the better. In fields such as health care, agriculture, industrial chemicals and data storage, our unique silicon-based DNA Synthesis Platform provides precision at a scale that is otherwise unavailable to our customers.\nTwist Bioscience Corporation is an Equal Opportunity Employer. Twist Bioscience Corporation provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic characteristics, or any other category protected by law.","description_format":"text","description_chars":4670,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Biotechnology","Health Care","Wealth Management & Financial Advisors"],"lifecycle":[{"event":"open","at":"2026-09-25T20:03:00Z"}],"liveness":{"score":7,"band":"cold","label":"Long shot","p_open":1,"p_active":0.245,"p_room":0.28,"age_days":54,"expected_fill_days":20,"reasons":["conf:1","stale_co","velocity","win:tail","crowd:junior"],"computed_at":"2026-09-27T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/twist-bioscience-collections-analyst-temporary","json_url":"https://alion.io/job/twist-bioscience-collections-analyst-temporary.json","meta":{"generated_at":"2026-09-28T00:24:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":73,"day_limit":5000,"remaining_today":4927,"minute_limit":60,"resets_at":"2026-09-29T00:00:00Z"}}}