{"id":3785609,"url":"https://alion.io/job/twitch-senior-manager-global-creator-programs","title":"Senior Manager, Global Creator Programs","company":{"id":5234,"name":"Twitch","domain":"twitch.tv","url":"https://alion.io/company/twitch","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":100,"open_postings":6,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":56,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States","San Francisco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":115600,"max":160000,"currency":"USD","period":"year","gross":null,"usd_annual":160000},"salary_estimate":null,"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Airtable","optional":true},{"name":"Discord","optional":true},{"name":"LinkedIn","optional":true},{"name":"Salesforce","optional":true},{"name":"Slack","optional":true},{"name":"Tableau","optional":true}],"status":"live","first_seen_at":"2026-11-05T03:09:28Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-12T21:36:09Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"About Us\nTwitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.\nWe’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X, and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process.\nAbout the Team\nThe Global Partnerships team lies at the heart of Twitch. Our team is dedicated to serving streamers in our Twitch Partner Program from around the world. Our partner managers are custodians of meaningful and enduring relationships with our Partners. Our operations managers lead the execution and efficiency of critical processes used to support the Partner experience. Our program managers design and implement initiatives that acknowledge and enable Partner success. Collectively, we shape and evolve the Partner Program with meticulous care. Every decision is guided by the diverse needs of our streamers, who are the essence of Twitch's success.\nAbout the Role\nThe Sr. Global Creator Programs Manager owns the end-to-end execution of Twitch's global scaled creator activation program, a structured system that recruits, develops, and retains creators through community-driven programming and milestone-based progression. You'll build and operate the program's infrastructure, work with a distributed team of regional community leads, and drive creators toward meaningful retention milestones. Working cross-functionally with Partnerships, Product, Engineering, Business Development, and Marketing, you'll deliver against ambitious membership and retention targets, then report program performance to senior leadership.\nYou will report to the Sr. Manager of Global Creator Programs and you can work from Twitch’s headquarters in San Francisco, CA; or from one of our hub locations in Seattle, WA; Irvine, CA; or New York City, NY - with West Coast (PST) working hours.\nYou Will:\nOwn the operational strategy and execution of the scaled retention program: community infrastructure, progression systems, and cohort-based programming\nWork closely with a team of contract-based regional community leads driving community operations, programming facilitation, and cohort support across priority markets\nDesign and run rolling cohort programs, including facilitator management and educational programming (webinar series, office hours)\nDevelop and execute regional go-to-market plans to drive program membership and creator activation\nOwn the creator verification pipeline, ensuring participants meet eligibility criteria and represent active, authentic creators\nDefine, track, and report program success metrics: membership, conversion, retention milestones, and time-to-graduation (how long a creator takes to complete the program)\nIdentify and mitigate program risks early, iterating on program design based on creator feedback and performance data\nYou Have:\n6+ years in program management, community operations, or creator/influencer ecosystem roles (or equivalent experience)\nA track record of building and scaling programs from early stage to thousands of participants\nExperience working across distributed teams, including contractors or vendor relationships across multiple regions\nStrong operational skills: you build systems, processes, and workflows that scale, and you partner effectively across Product, Engineering, Marketing, and Partnerships\nA data-driven mindset, with comfort using AI and automation tools to improve program efficiency without compromising creator experience\nExcellent written and verbal communication: you write effective narratives and present program strategy to Directors and VPs\nBonus Points\nA Twitch enthusiast: you bleed purple!\nExperience running cohort-based programs (accelerators, bootcamps, creator programs) and creator onboarding/retention\nFamiliarity with community platform architecture (Discord, Slack), bots, and automation tools\nFluency with data and PM tooling (Tableau, Mode, Salesforce, Airtable); multilingual or cross-market experience a plus\nPerks\nMedical, Dental, Vision & Disability Insurance\n401(k)\nMaternity & Parental Leave\nFlexible PTO\nAmazon Employee Discount\nPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. \nPursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. \nJob ID: TW9320\nThe base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.\nUS, WA, Seattle - Annually\n$115,600—$160,000 USD\nUS, CA, San Francisco - Annually\n$127,200—$185,000 USD\nUS, NY, New York - Annually\n$127,200—$185,000 USD\nUS, CA, Los Angeles - Annually\n$115,600—$160,000 USD\nUS, CA, Irvine - Annually\n$115,600—$160,000 USD\nTwitch is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.\nTwitch values your privacy. Please consult our Candidate Privacy Notice, for information about how we collect, use, and disclose personal information of our candidates.","description_format":"text","description_chars":6023,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Health insurance","Parental leave","Restricted stock units"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Streaming & OTT Platforms","Creator & Fan Platforms"],"lifecycle":[{"event":"open","at":"2026-11-05T03:23:12Z"}],"visa":[],"liveness":{"score":99,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.993,"p_room":1,"age_days":7,"expected_fill_days":56,"reasons":["conf:1","wave","velocity","win:early"],"computed_at":"2026-11-12T10:38:37Z"},"pay":{"stated_usd_annual":160000,"is_top_pay":true},"html_url":"https://alion.io/job/twitch-senior-manager-global-creator-programs","json_url":"https://alion.io/job/twitch-senior-manager-global-creator-programs.json","meta":{"generated_at":"2026-11-13T02:29:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5279,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5234},"rest":"https://alion.io/mcp/rest/get_company?id=5234"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftwitch-senior-manager-global-creator-programs"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftwitch-senior-manager-global-creator-programs"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftwitch-senior-manager-global-creator-programs"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/twitch-senior-manager-global-creator-programs\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftwitch-senior-manager-global-creator-programs"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3785609}},{"tool":"search_jobs","arguments":{"company":"twitch.tv","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3785609},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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