{"id":1609011,"url":"https://alion.io/job/twitter-handle-sr-support-partner-program-manager-","title":"Sr. Support Partner Program Manager.","company":{"id":43912,"name":"Nutanix","domain":"nutanix.com","url":"https://alion.io/company/twitter-handle","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Jobvite","truth_index":{"grade":"A","score":100,"open_postings":3,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":4,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mexico City, Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":56000,"max_usd":125000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":5330},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-01T20:05:26Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-14T13:06:06Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"The Opportunity\nWe are seeking a dynamic and experienced Partner Program Manager to join our Support organization. In this role, you will be responsible for managing and driving successful and active relationships with our OEM and technical partners. You will work cross-functionally with various internal teams, including Sales, Engineering, and other functional groups, to ensure seamless collaboration and support.\nYour Role -\nManage and drive improved relationships with OEM and technical partners.\nCollaborate cross-functionally with Sales, Engineering, and other internal teams.\nIdentify and implement process improvements to enhance partner programs.\nAct as a problem solver to address and resolve partner-related issues.\nDrive initiatives to improve partner satisfaction and engagement.\nDevelop and maintain strong communication channels with partners and internal stakeholders.\nMonitor and report on partner program performance and key metrics.\nEnsure partners deliver at or above expectations.\nChampion customer experience and ensure the best possible outcomes for our customers.\nWhat You will Bring -\nProven experience in partner program management or a related role.\nStrong problem-solving skills and a track record of process improvement.\nExcellent communication and organizational skills.\nAbility to work effectively in a cross-functional team environment.\nSelf-starter with the ability to take initiative and drive projects to completion.\nExperience in the cloud computing or technology industry is a plus.\nBachelor’s degree in engineering, or a related field; MBA or advanced degree is a plus.\nExperience with OEM and technical partner management.\nStrong analytical skills with the ability to interpret data and make data-driven decisions.\nProficiency in project management tools and methodologies.\nAbility to manage multiple projects and priorities simultaneously.\nExperience in developing and executing partner programs and strategies.\nStrong negotiation and conflict resolution skills.\nCustomer-focused with a strong drive to ensure the best possible experience for our customers.\nPassionate about customer experience and committed to delivering excellence.\nWork Arrangement\nHybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. For most roles, that will mean coming into an office a minimum of 2 - 3 days per week, however certain roles and/or teams may require more frequent in-office presence. Additional team-specific guidance and norms will be provided by your manager.\n--","description_format":"text","description_chars":2576,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Mexico","iso":"MX","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Venture Capital"],"lifecycle":[{"event":"open","at":"2026-10-01T20:05:26Z"}],"visa":[],"liveness":{"score":23,"band":"cold","label":"Long shot","p_open":1,"p_active":0.669,"p_room":0.35,"age_days":12,"expected_fill_days":4,"reasons":["conf:2","velocity","win:tail"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/twitter-handle-sr-support-partner-program-manager-","json_url":"https://alion.io/job/twitter-handle-sr-support-partner-program-manager-.json","meta":{"generated_at":"2026-10-14T15:31:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19586,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":43912},"rest":"https://alion.io/mcp/rest/get_company?id=43912"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftwitter-handle-sr-support-partner-program-manager-"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftwitter-handle-sr-support-partner-program-manager-"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftwitter-handle-sr-support-partner-program-manager-"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/twitter-handle-sr-support-partner-program-manager-\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftwitter-handle-sr-support-partner-program-manager-"}]}