{"id":2990844,"url":"https://alion.io/job/twoconnect-sales-administrator-logistics-work-from-home-dayshift","title":"Sales Administrator (Logistics) - Work from Home / Dayshift","company":{"id":719418,"name":"Twoconnect","domain":"twoconnect.com.au","url":"https://alion.io/company/twoconnect-2","size_band":null,"is_staffing_agency":false,"employer_type":"staffing","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":11000,"max_usd":28000,"period":"year","method":"role_country_seniority_unknown","sample_n":50},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-10-21T09:52:33Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-11-05T06:02:04Z","board_verified":true,"closed_at":null,"days_open":14,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":14},"description":"The Sales Administrator (Logistics) will provide data-focused sales administration and customer rate administration support within a transport and logistics environment. This role will manage customer information, rate updates, pricing changes, quote support, rate-related queries, invoice support, reporting, and internal coordination across Sales, Operations and Finance to ensure customer records, rates, and account information remain accurate and up to date\nMaintain accurate customer information, account details, customer rates, and sales administration records in Translogix and other internal systems.\nProcess customer rate updates, rate reviews, pricing changes, and account amendments with a high level of accuracy.\nSupport Account Managers and the Business Development Manager with customer information, quotes, rate updates, reports, and sales administration requirements.\nPrepare and update sales quotes, customer rate documentation, pricing information, and supporting records as required.\nMonitor and manage the Rate Admin inbox, responding to internal and customer queries in a professional and timely manner.\nLiaise with Operations, Finance, Account Managers, and internal stakeholders to resolve customer rate, invoice, account, and service-related queries.\nSupport invoice-related administration by checking customer rates, account details, pricing records, and supporting information where required.\nMaintain accurate records of customer communications, rate changes, approvals, account updates, and related documentation.\nAssist with customer KPI reporting, sales reports, rate review tracking, and other administrative reporting requirements.\nComplete high-volume data entry and system updates while maintaining accuracy, consistency, and strong attention to detail.\nSupport customer onboarding and account maintenance by ensuring required customer, pricing, and account information is complete and correctly recorded.\nIdentify and escalate discrepancies, missing information, rate issues, or process concerns to the appropriate internal team.\nSupport compliance, audit requirements, company procedures, and internal controls relating to customer records, rates, and sales administration.\nAssist with process improvements across rate administration, customer data, reporting, inbox management, and internal workflows.\nRequirements\nSenior High School, Higher School Certificate, VCE equivalent, or relevant administration/business qualification is preferred.\nMinimum 3+ years’ experience in sales administration, logistics administration, transport administration, accounts administration, rate administration, customer support administration, or a similar data-focused support role.\nExperience in transport, freight, logistics, supply chain, or a similar operational environment is highly regarded.\nStrong experience with customer rate administration, rate updates, pricing information, sales administration, customer account maintenance, or similar data-focused work.\nHigh-volume data entry experience with strong accuracy, consistency, and attention to detail.\nExperience using Translogix or a similar transport management, logistics, ERP, CRM, or customer database system is highly regarded.\nIntermediate Microsoft Excel skills, with the ability to maintain spreadsheets, update records, review data, and support reporting requirements.\nGood numerical accuracy, with the ability to review customer rates, invoices, pricing details, customer records, and account information carefully.\nStrong written and verbal communication skills for rate-related queries, internal coordination, customer follow-up, and stakeholder communication.\nAbility to liaise effectively with Account Managers, Business Development, Operations, Finance, customers, and internal teams.\nStrong organisational and time management skills, with the ability to manage inbox activity, multiple requests, recurring deadlines, and structured administration tasks.\nProactive problem-solving approach, with the ability to identify discrepancies, ask questions, escalate issues, and follow through to resolution.\nReliable, process-driven, and comfortable working with structured procedures, audit requirements, and high-volume administrative work.\nProfessional, customer-focused, and able to work independently while supporting a collaborative team environment.\nBenefits\nWhy Join Twoconnect?\nWe offer more than just a job - we offer a supportive and rewarding career experience. Here’s what you can expect from this opportunity:\nPermanent work from home\nMonday-Friday: 7:00 AM - 4:00 PM PHT (adjustments will be made for daylight saving time)\nHMO with 2 free dependents and medical reimbursements (upon completion of 3 months of employment)\nGovernment-mandated benefits\nOpportunities to work with leading companies in Australia and beyond\nTraining programmes for career development\nEngaging company outings, team activities and wellness sessions\nSupportive, inclusive culture\nDedicated managers focused on your growth and success\nTwoconnect connects highly skilled Filipino professionals with established companies in Australia, New Zealand, the United States, the United Kingdom and Europe, providing direct access to global careers and long-term opportunities.\nWe offer competitive pay and benefits, additional entitlements and structured career development programs that make employment both financially rewarding and professionally sustainable.\nOur industry-leading retention rate demonstrates our commitment to a people-first culture that prioritizes stability, growth and genuine care for every employee.\nTwoconnect is an equal opportunity employer. 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