{"id":3059537,"url":"https://alion.io/job/twoconnect-sales-operation-assistant-work-from-home-2","title":"Sales Operation Assistant - Work from Home","company":{"id":719418,"name":"Twoconnect","domain":"twoconnect.com.au","url":"https://alion.io/company/twoconnect-2","size_band":null,"is_staffing_agency":false,"employer_type":"staffing","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":11000,"max_usd":28000,"period":"year","method":"role_country_seniority_unknown","sample_n":50},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-10-21T00:00:00Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-11-04T10:39:23Z","board_verified":true,"closed_at":null,"days_open":14,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":14},"description":"The Sales Operation Assistant will provide executive, administrative, and sales administration support to the Sales Director and senior managers. This role will support CRM management, client communications, quotes, proposals, tender follow-up, board reporting, email and calendar management, document control, reporting, travel, events, and process documentation to help keep sales activity and business operations organised and moving efficiently.\nSupport the Sales Director and senior managers with day-to-day executive, administrative, and sales support requirements.\nPrepare client proposals, quotations, and supporting documents ready for final review.\nSet up, update, and manage client deals, opportunities, and records within the CRM database.\nSupport account management activity by following up client communications, tracking responses, and helping ensure deals remain on track.\nAct as client support by responding to client correspondence on behalf of managers where required.\nManage email correspondence, including tagging, sorting, filing, and organising communications for manager review and action.\nManage calendars, meetings, appointments, demos, and schedules to ensure manager time is well organised and accounted for.\nProvide personal assistant support where required, including email, calendar, travel, scheduling, and general coordination tasks.\nSchedule appointments, meetings, and demos for the sales team with qualified leads, ensuring all activity is documented in the CRM.\nAssist with document management, formatting, version control, and preparation of professional business documents.\nConduct online research, data collection, LinkedIn research, and lead searching to support sales and business development activity.\nAssist with tender follow-up, sourcing new contacts, and supporting opportunities outside existing business channels.\nPrepare weekly and monthly reports, including sales, activity, board, and operational reporting where required.\nAssist with board report preparation by gathering information from relevant stakeholders and preparing supporting documentation.\nSupport the preparation and documentation of internal company policies, procedures, systems, maintenance manuals, and process documents.\nUse automation tools and integrations to streamline administrative and sales support processes where applicable.\nCoordinate travel bookings, event attendance planning, event staff bookings, and entertainment organisation where required.\nMaintain high professional standards, support team culture, and uphold company values in all internal and external communication.\nOther position-level duties as they arise.\nRequirements\nMinimum 4+ years’ experience in executive assistance, sales administration, business administration, client support, or a similar administrative support role.\nExperience supporting senior leaders, directors, managers, or sales teams in a fast-paced business environment.\nExperience with CRM software, including maintaining client records, updating deals, tracking communications, and documenting sales activity.\nStrong experience preparing proposals, quotations, reports, business documents, and client-facing correspondence.\nExperience in sales administration, appointment setting, client follow-up, tender support, or account management support is highly regarded.\nStrong email and calendar management skills, with the ability to organise priorities, meetings, correspondence, and follow-up actions.\nIntermediate Microsoft Word and Excel skills, with strong document formatting, reporting, data entry, and spreadsheet capability.\nStrong written and verbal English communication skills, with confidence dealing with customers, managers, internal teams, and external stakeholders.\nExperience handling incoming and outgoing phone calls professionally is highly regarded.\nStrong organisational skills, with the ability to manage multiple tasks, competing priorities, deadlines, and stakeholder requests.\nHigh attention to detail across documents, CRM records, reports, communications, formatting, and follow-up activity.\nAbility to work under pressure, meet deadlines, and keep tasks moving without close supervision.\nProactive, reliable, process-driven, and comfortable supporting both executive administration and sales administration tasks.\nExperience using automation tools, integrations, or workflow improvements to streamline administration is advantageous.\nProfessional, ethical, and able to maintain confidentiality when handling client, manager, and company information.\nBenefits\nWhy Join Twoconnect?\nWe offer more than just a job - we offer a supportive and rewarding career experience. Here’s what you can expect from this opportunity:\nWork from home\nMon - Fri: 9:00am - 6:00pm AEST/AEDT (adjustments will be made for daylight saving time)\nHMO with 2 free dependents and medical reimbursements\nGovernment-mandated benefits\nWork from home allowances\nOpportunities to work with leading companies in Australia and beyond\nTraining programmes for career development\nEngaging company outings, team activities and wellness sessions\nSupportive, inclusive culture\nDedicated managers focused on your growth and success\nTwoconnect connects highly skilled Filipino professionals with established companies in Australia, New Zealand, the United States, the United Kingdom and Europe, providing direct access to global careers and long-term opportunities.\nWe offer competitive pay and benefits, additional entitlements and structured career development programs that make employment both financially rewarding and professionally sustainable.\nOur industry-leading retention rate demonstrates our commitment to a people-first culture that prioritizes stability, growth and genuine care for every employee.\nTwoconnect is an equal opportunity employer. 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