{"id":2939707,"url":"https://alion.io/job/twoday-functional-consultant-dynamics-365-power-platform","title":"Functional Consultant – Dynamics 365 & Power Platform","company":{"id":181382,"name":"twoday","domain":"twoday.com","url":"https://alion.io/company/twoday","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Teamtailor","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_city","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["Helsinki, Finland","Jyväskylä, Finland","Lappeenranta, Finland","Oulu, Finland","Tampere, Finland","Turku, Finland"],"countries":["FI"],"hiring_countries":["FI"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":22000,"max_usd":59000,"period":"year","method":"role_country_seniority_unknown","sample_n":20},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Copilot","optional":false},{"name":"Copilot Studio","optional":false}],"status":"live","first_seen_at":"2026-10-20T13:37:42Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-22T08:20:46Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Functional Consultant - Dynamics 365 & Power Platform\nTurn business needs into effective solutions and better everyday work.\nWe are looking for a Functional Consultant to help develop our customers’ sales, customer service, and field service operations using Dynamics 365 CE and Power Platform. At the heart of the role are business processes, users, and platform capabilities. At the same time, you identify where Copilot, platform agents, and Copilot Studio can reduce unnecessary work and improve the user experience.\nWhat will you get to work on?\nYou interview users and facilitate requirements workshops. You map the current way of working, the target process, pain points, and the benefits the change is expected to deliver.\n\nYou translate needs into user stories, acceptance criteria, and a prioritised implementation backlog together with the customer’s product and process owners.\n\nYou design and configure Dynamics 365 and Power Platform solutions, including processes, data models, forms, views, security roles, and automations.\n\nYou assess what can be solved using standard functionality and low-code tools, and where a developer or integration is needed. You do not simply reproduce the old system in a new one.\n\nYou consider customer data quality, the division of responsibilities between CRM and ERP, and the business rules for migration. For example, you define how accounts, sales opportunities, and quotation processes should work.\n\nYou participate in testing, user acceptance, training, and deployment. You gather feedback and ensure that the solution also works in real-life situations.\n\nWhat do we expect from you?\nSeveral years of relevant experience in functional consulting, requirements definition, or business application development in a Microsoft environment.\n\nExpertise in at least one Dynamics 365 CE area, such as Sales, Customer Service, or Field Service, as well as an understanding of Dataverse and Power Platform.\n\nThe ability to listen, facilitate, challenge constructively, and make complex needs understandable. You can put yourself in the end user’s position.\n\nA systematic and responsible way of working, experience in agile collaboration, and fluent written and spoken Finnish and English.\n\nAI is also part of a Functional Consultant’s work\nYou do not need to be an AI architect or software developer. However, we expect a curious and practical mindset: you want to understand Dynamics 365 Copilot capabilities and platform agents and learn how to use Copilot Studio as part of the customer’s process.\nFor an AI use case, you define the user, objective, required information, permitted actions, and success criteria. For example, an agent might prepare for a customer meeting or suggest a CRM update. Your role is to ensure that the solution supports the work, respects access rights, and leaves the necessary decisions to people. Together with the team, you also consider feature availability and licensing requirements.\nYou also use AI tools in your own work, for example when preparing requirements, test cases, and training materials. You review the content and handle customer data only in approved environments.\nWhat does this role offer you?\nDepending on your background, you can deepen your expertise in sales, customer service, or field service processes. You will have the opportunity to influence the entire journey, from the first workshops through deployment and continuous development. You will be supported by architects, developers, and experts in integrations, data, and AI.\nWhy Twoday?\nWe combine the agility of customer-focused teams with the support of a broad expert community. You will work alongside specialists in business applications, software development, data, AI, and cloud platforms. We share what we learn and build solutions together, so you do not need to know everything on your own.\nYou will receive support for your professional development through training, community learning events, conferences, and online learning environments.\n\nOur benefits include lunch and recreational benefits, as well as comprehensive occupational healthcare including mental wellbeing support services.\n\nWe offer flexible remote working opportunities and the possibility to influence your choice of work equipment.\n\nOur community is built through approachable colleagues, office breakfasts, hobby clubs, and shared activities.\n\nInterested?\nApply with your LinkedIn profile or CV. A separate cover letter is optional; please answer the screening questions on the application form. Tell us about a situation where you turned a business need into a working Dynamics 365 or Power Platform solution.\nPlease note that we can only proceed with applicants who have a valid right to work in Finland.\nWorking at Twoday\nTwoday is a leading technology consulting company helping organisations put AI and advanced technologies into practice. We are approximately 2,300 experts working across AI, data, digital development, and cloud services. We help our customers make sense of complexity, reduce uncertainty, and turn technology into tangible business value.\nOur purpose is to create a better tomorrow through AI and technology. We support organisations in both the private and public sectors, including energy and utilities, financial services and insurance, manufacturing, healthcare, and public administration.\nHowever, our greatest strength is not technology, but the people behind it. Every day, our experts use their skills, curiosity, and determination to help our customers solve complex challenges and create sustainable value.\nDiversity and equal opportunity\nWe want to build a workplace where everyone is valued and has an equal opportunity to succeed. Our recruitment decisions are based on skills, experience, and suitability for the role.\nDon’t meet every requirement?\nMany people decide not to apply if they feel they do not meet every criterion listed in a job advertisement. What matters most to us is that you have relevant skills for the role, genuine interest in the position, and the motivation to develop. If the role interests you and you believe you could succeed in it, we encourage you to apply.","description_format":"text","description_chars":6166,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Finnish","level":"All levels","optional":false}]},"benefits":["Professional development"],"hiring_locations":[{"name":"Finland","iso":"FI","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","Custom Software Development"],"lifecycle":[{"event":"open","at":"2026-10-20T17:02:39Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":28,"reasons":["conf:2","velocity","win:early"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/twoday-functional-consultant-dynamics-365-power-platform","json_url":"https://alion.io/job/twoday-functional-consultant-dynamics-365-power-platform.json","meta":{"generated_at":"2026-10-22T20:11:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4089,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":181382},"rest":"https://alion.io/mcp/rest/get_company?id=181382"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftwoday-functional-consultant-dynamics-365-power-platform"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftwoday-functional-consultant-dynamics-365-power-platform"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftwoday-functional-consultant-dynamics-365-power-platform"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/twoday-functional-consultant-dynamics-365-power-platform\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftwoday-functional-consultant-dynamics-365-power-platform"}]}