{"id":4079491,"url":"https://alion.io/job/twoday-solution-architect-dynamics-365-ce-copilot-ai","title":"Solution Architect – Dynamics 365 CE, Copilot & AI","company":{"id":2571774,"name":"Twoday","domain":"twoday.dk","url":"https://alion.io/company/twoday-dk","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"staff","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Åbyhøj, Denmark","Copenhagen, Denmark"],"countries":["DK"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Azure","optional":false},{"name":"Copilot","optional":false},{"name":"Copilot Studio","optional":false},{"name":"Model Context Protocol","optional":false},{"name":"Power Apps","optional":false},{"name":"Power Automate","optional":false}],"status":"live","first_seen_at":"2026-11-11T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-11-11T00:00:00Z","board_verified":false,"closed_at":null,"days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"twoday is the leading digital transformation partner in Northern Europe, with a global presence. With approximately 3,000 technology experts, we collaborate with the most admired private and public sector organizations to deliver cutting-edge digital solutions. Our deep industry expertise spans Data & AI, software development, digital experiences, and business applications. Operating across the Nordic countries, Lithuania, and Dubai, our team generated revenue of €280 million in 2023. We serve more than 8,000 customers, supporting them throughout their digital transformation journeys.\nSolution Architect – Dynamics 365 CE, Copilot & AI\nHelp shape the future of intelligent business applications – and play a key role in growing our Dynamics 365 CE business.\nAt twoday, we are looking for an ambitious and forward-thinking Solution Architect who combines deep technical expertise with a passion for Microsoft Copilot, AI, Dynamics 365 Customer Engagement (CE), and Power Platform.\nThis is more than a traditional Solution Architect role.\nYou will play a central role in shaping the future of our CE business within twoday Business Applications, helping us strengthen our market position, expand our capabilities, and develop the next generation of intelligent business solutions.\nWe are looking for someone who can connect technology, customer needs, and business opportunities. Someone who enjoys designing and delivering innovative solutions, but who also wants to influence how we develop our business, evolve our offerings, and create value for our customers.\nWhat will you get to work on?\nAs our Solution Architect, you will combine technical leadership, customer advisory, and business development.\nYour key responsibilities will include:\nMicrosoft Copilot & AI: Lead the architecture and implementation of intelligent business solutions using Microsoft Copilot, Copilot Studio, AI agents, and the broader Microsoft ecosystem. Help customers rethink workflows and unlock new opportunities through AI-driven automation.\n\nDynamics 365 CE & Power Platform: Design scalable and integrated solutions across Dynamics 365 Customer Engagement, Dataverse, Power Apps, Power Automate, and related technologies, ensuring that business requirements are translated into sustainable technical solutions.\n\nStrategic Development of Our CE Business: Help define the future direction of our CE business within twoday Business Applications. Identify opportunities for growth, new capabilities, customer segments, and services that can strengthen our position in the market.\n\nDevelopment and Evolution of Offerings: Take an active role in creating new offerings and further developing our existing portfolio. Transform emerging technologies, customer challenges, and market trends into commercially relevant, scalable, and repeatable solutions.\n\nBusiness Expansion & Customer Opportunities: Collaborate with sales, consultants, and leadership to identify opportunities within existing and new customer relationships. Contribute to presales activities, solution positioning, and initiatives that support the growth of our CE business.\n\nCustomer Advisory & Solution Architecture: Act as a trusted advisor to customers, helping them understand the opportunities within Dynamics 365, Copilot, and AI. Translate business challenges into innovative solutions that deliver measurable value.\n\nInnovation & Technical Leadership: Explore emerging Microsoft technologies, evaluate new use cases, and help turn ideas into production-ready solutions with the right architecture, security, governance, and scalability.\n\nHelp define the next chapter of our CE business\nOne of the most exciting aspects of this role is the opportunity to influence where we take our Dynamics 365 CE business over the coming years.\nMicrosoft Copilot, AI agents, and the continued evolution of Dynamics 365 and Power Platform are creating new opportunities for how organizations manage customer relationships, automate processes, and engage with their customers.\nWe want to be at the forefront of that development.\nYou will work closely with colleagues across Business Applications to help shape our future capabilities and identify where we can create the greatest value for our customers.\nThis means looking beyond individual projects and contributing to the bigger picture:\nWhat should our CE business look like in the next two to three years?\n\nWhich new offerings and capabilities should we bring to market?\n\nHow can we integrate Copilot and AI into our existing solutions and services?\n\nWhere can we expand our customer base and create new business opportunities?\n\nHow do we turn successful customer solutions into repeatable offerings that can scale across our business?\n\nYou will not be expected to answer these questions alone. However, you will be an important voice in shaping the answers and turning our ambitions into concrete initiatives.\nWhat do we expect from you?\nWe are looking for a technically strong Solution Architect with the curiosity and commercial mindset to contribute beyond individual customer deliveries.\nWe imagine that you bring:\nSolid experience with solution architecture and implementation within Microsoft Dynamics 365 CE and Power Platform.\n\nStrong knowledge of Microsoft Copilot, Copilot Studio, generative AI, and agent-based solutions, or substantial hands-on experience applying these technologies.\n\nExperience designing business-critical solutions, integrations, and cloud-based architectures.\n\nThe ability to translate complex business challenges into scalable, secure, and commercially valuable solutions.\n\nAn interest in developing new offerings, improving existing services, and identifying opportunities for business growth.\n\nExperience working closely with customers and contributing to technical presales, workshops, and solution design.\n\nA strategic mindset and the ability to balance immediate customer needs with longer-term technology and business development.\n\nA collaborative, proactive, and entrepreneurial approach to your work.\n\nStrong communication skills in Danish and English.\n\nMost importantly, you are motivated by the opportunity to combine technical architecture with innovation and the development of a growing business.\nWhat kind of expertise will help you succeed?\nOur solutions are built around the Microsoft ecosystem, and we value experience with technologies such as:\nMicrosoft Dynamics 365 CE (Sales, Customer Service, Customer Insights)\n\nMicrosoft Copilot & Microsoft 365 Copilot\n\nMicrosoft Copilot Studio and AI agents\n\nMicrosoft Power Platform\n\nMicrosoft Dataverse\n\nMicrosoft Azure & Microsoft Foundry\n\nAPIs, integrations, and Model Context Protocol (MCP)\n\nMicrosoft Entra, Purview, and security governance\n\nYou do not need to be an expert in every technology. What matters is your ability to understand how the different components work together and how they can be used to create meaningful business outcomes.\nFrom traditional business applications to AI-powered solutions\nWe believe that the next generation of business applications will be defined by how effectively people, AI agents, and business systems work together.\nFor us, AI-native solutions are not simply about adding a chatbot or introducing automation into an existing process.\nThey are about rethinking how work gets done.\nIn this role, you will help customers explore how Microsoft Copilot, AI agents, and Dynamics 365 can transform sales processes, customer service, customer engagement, and internal workflows.\nYou will design solutions where AI can provide insights, prepare decisions, automate tasks, and support employees while maintaining appropriate human oversight, security, and governance.\nAt the same time, you will help us translate these opportunities into new offerings and services that strengthen our Business Applications portfolio.\nWhat does this role offer you?\nAt twoday, you will join a Business Applications organization where you can make an impact on both technology and business development.\nYou will have the opportunity to work with modern Microsoft technologies while helping define the future of our CE business.\nWe offer you:\nStrategic influence: An opportunity to help shape the direction and growth of our Dynamics 365 CE business.\n\nInnovation and ownership: The chance to develop new offerings, evolve existing services, and bring new ideas to market.\n\nCutting-edge technologies: Work with Microsoft Copilot, AI agents, Dynamics 365, and Power Platform.\n\nTechnical leadership: Take responsibility for designing and delivering complex, business-critical solutions.\n\nCommercial impact: Help identify customer opportunities and strengthen our market position.\n\nCollaboration and knowledge sharing: Work with talented colleagues across our Business Applications organization.\n\nRoom to make a difference: Influence not only how we deliver solutions today, but also what we will offer our customers tomorrow.\n\nReady to shape what comes next?\nWe are looking for someone who wants to do more than design great solutions.\nSomeone who wants to help build capabilities, develop new offerings, challenge traditional approaches, and play an active role in growing our Dynamics 365 CE business.\nIf you are passionate about Microsoft Copilot, AI, and Dynamics 365 CE – and excited about combining technical expertise with strategic business development – we would love to hear from you.\n\nWorking at Twoday\nTwoday is a leading technology consulting company specializing in applied AI and advanced engineering. With around 2,300 experts in AI, data, digital engineering, and cloud engineering, we cut through complexity, remove uncertainty, and prove the value of technology.\nOur purpose is to create a better tomorrow through AI and technology. We strengthen private and public organizations across energy and utilities, financial services and insurance, industrials and manufacturing, health and life sciences, and government.\nHowever, our greatest strength isn't the technology we work with. It's the people behind it. Every day, they bring together expertise, curiosity, and determination to help our customers solve complex challenges and create lasting value.\n\nDiversity and inclusion\nWe are committed to building an inclusive and diverse workplace where everyone is treated with respect and has equal opportunities. Our recruitment decisions are based on competencies, experience, and individual merit.\nDon’t meet all the requirements? Many candidates hesitate to apply unless they meet every qualification. We are looking for people who are engaged, meet most of the criteria, and are motivated to grow in the role. 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