{"id":1667345,"url":"https://alion.io/job/tyler-technologies-project-manager","title":"Project Manager","company":{"id":179690,"name":"Tyler Technologies","domain":"tyler.com","url":"https://alion.io/company/tyler-technologies","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Jobvite","truth_index":null},"role":"Management","role_family":"Management","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-02T06:14:42Z","employer_posted_date":"2026-10-02","last_verified_at":"2026-10-11T00:29:58Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Description\nThe Project Manager successfully manages the implementation of Tyler software for new and existing accounts, from the contract signing through a formal transition to the Customer Support Account Manager (CSAM) and Support Teams, on time and within budget.\nResponsibilities\nDevelop the implementation project plan and officially start projects by conducting kick-off meetings with clients and other staff as needed. Project plans outline the scope, schedule, and budget of the project, as well as each party’s responsibilities and mutual commitment to contribute adequate resources to follow the plan.\nWork with the sales team as the contract is signed, becoming familiar with contract requirements, program modifications, and other site-specific background information.\nManage and assume accountability for all aspects of projects related to delivery of client software and services including:\nAcquiring and coordinating necessary resources to meet project needs.\nPlanning and tracking all project activity.\nGuiding the client through release planning in support of the overall project schedule.\nTracking project hours and submitting monthly project status reports.\nMonitoring and reviewing revenue recognition and bringing concerns to management as needed.\nManaging scope, time and cost to meet client commitments.\nManaging communication throughout the team and stakeholders.\nManaging the quality of project team deliverables.\nManaging the project budget.\nDocumenting and reporting status and issues.\nIdentifying, reporting and managing risks; overcoming project obstacles.\nActing as a client liaison and representative communicating client feedback to appropriate Tyler representatives; acting to resolve outstanding issues on behalf of client in a timely manner.\nConduct planning sessions with the client’s key functional leaders to create documented management plans that specify the project plan and scope.\nResponsible for ensuring assigned clients pay invoices in a timely manner and/or assist Tyler collections in obtaining payment for delinquent/past due accounts.\nEnsure that resources are scheduled and monitor progress to ensure compliance with the project plan, immediately notifying affected parties of any schedule changes.\nUse departmental sites/calendars/systems to publish a summary of key dates and issues to all Tyler employees involved in the project, such as development, implementation, support, and other project managers.\nObtain regular feedback from clients regarding project status and quality of service and take immediate corrective action as required.\nAnticipate, identify, and resolve roadblocks, such as hardware, software, or networking incompatibilities and unresponsive third-party vendors or clients.\nCommunicate completion of milestones to clients and secure formal acceptance from them.\nUpon project completion conduct meetings with clients to ensure a smooth transition of services from implementation to CSAM and Support Teams.\nCommunicate with the implementation staff and management regularly, ensuring timely delivery of schedules and revenue projections; relaying personnel, client, contract, and departmental issues; seeking assistance as needed with meeting revenue goals; and responding to directives that are issued to meet department goals.\nMay manage implementation resources to maximize performance and deliver expected revenue goals.\nMaintain the project plan commitments and status by keeping all project event information current.\nMay identify add-on sales opportunities and manage change orders and/or contract addendums.\nTravel to client site as needed.\nQualifications\nTypically, a minimum of three years of experience as an implementation professional (or equivalent/like experience). Solid and proven project management experience essential.\nExperience in Public Safety domain and/or experience using Enterprise Public Safety software, or equivalent software solution.\nWork toward obtaining PMP certification and maintain status after certification.\nSoftware life cycle and enterprise software knowledge.\nExcellent planning, organizational skills and ability to follow-through until process are completed.\nExceptional customer service skills.\nExcellent verbal and written communication skills to articulate technical and non-technical information to various audiences including management.\nProficiency using computers and exposure to IT infrastructure components.\nStrong decision making and problem-solving skills.\nStrong analytical ability, particularly in a technical environment.\nProficient in Microsoft Word, Excel and Project.\nStrong negotiation, conflict resolution, and persuasion skills.\nValid driver’s license.\nAbility to travel.\nPublic Safety Experience Required","description_format":"text","description_chars":4741,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-02T06:14:42Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 38 · green card filings: 12","filings_12m":38,"filings_prev_12m":65,"green_card_filings_12m":12,"median_offered_wage_usd":117900,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:08:04+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":39,"band":"fade","label":"Fading","p_open":1,"p_active":0.671,"p_room":0.578,"age_days":7,"expected_fill_days":6,"reasons":["conf:1","velocity","win:tail"],"computed_at":"2026-10-10T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/tyler-technologies-project-manager","json_url":"https://alion.io/job/tyler-technologies-project-manager.json","meta":{"generated_at":"2026-10-11T02:14:11Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3472,"day_limit":5000,"remaining_today":1528,"minute_limit":60,"resets_at":"2026-10-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":179690},"rest":"https://alion.io/mcp/rest/get_company?id=179690"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftyler-technologies-project-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftyler-technologies-project-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftyler-technologies-project-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/tyler-technologies-project-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftyler-technologies-project-manager"}]}